List of Ultimus Digital Process Automation Suite Customers
Ultimus
136 Madison Ave. 6th Floor,
New York, 10016, NY,
United States
New York, 10016, NY,
United States
1 646-722-3300
Professional Services
220
$46M
Since 2010, our global team of researchers has been studying Ultimus Digital Process Automation Suite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ultimus Digital Process Automation Suite for Process Mining from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ultimus Digital Process Automation Suite for Process Mining include: Deutsche Post, a Germany based Transportation organisation with 601723 employees and revenues of $92.60 billion, Sanofi, a France based Life Sciences organisation with 82878 employees and revenues of $47.74 billion, American International Group (AIG), a United States based Insurance organisation with 25000 employees and revenues of $47.25 billion, Perdue Farms, a United States based Consumer Packaged Goods organisation with 21000 employees and revenues of $8.00 billion, PPD, a United States based Professional Services organisation with 40000 employees and revenues of $4.70 billion and many others.
Contact us if you need a completed and verified list of companies using Ultimus Digital Process Automation Suite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Ultimus Digital Process Automation Suite customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
American International Group (AIG) | Insurance | 25000 | $47.3B | United States | Ultimus | Ultimus Digital Process Automation Suite | Process Mining | 2019 | n/a |
In 2019, American International Group implemented Ultimus Digital Process Automation Suite. The Ultimus Digital Process Automation Suite was deployed to deliver Process Mining capabilities focused on process analysis, operational workflow monitoring, and compliance insight.
The deployment emphasized standard Process Mining functional modules including automated process discovery, variant analysis, conformance checking, and interactive operational dashboards. The suite's analytics and visualization components were configured to surface bottlenecks, throughput patterns, and exception workflows, and to feed orchestration triggers for downstream automation. Configuration work centered on event log ingestion, data mapping, and process model alignment to the organization's canonical process definitions.
Governance was structured around centralized process analytics stewardship, with role based access to dashboards and a cadence of review for identified process variants and exceptions. The implementation oriented Process Mining outputs toward business functions such as process improvement, audit and compliance monitoring, and automation handoff coordination. Rollout and operationalization emphasized iterative model tuning and dashboard refinement to align analytic outputs with business workflows.
|
 |
Avianca Holdings | Transportation | 13000 | $3.0B | Colombia | Ultimus | Ultimus Digital Process Automation Suite | Process Mining | 2019 | n/a |
In 2019, Avianca Holdings implemented Ultimus Digital Process Automation Suite to introduce Process Mining capabilities into its operational toolkit. The implementation established the Ultimus Digital Process Automation Suite as the primary platform for process discovery and visualization across the airline.
The Ultimus Digital Process Automation Suite was configured to support process discovery, conformance checking, performance analytics, and root cause analysis, using event log ingestion and automated process model generation to surface workflow variants and exception patterns. Configuration work emphasized process visualization, variant clustering, and time-based throughput analysis consistent with Process Mining functional workflows.
Deployment covered core airline business functions including operations, maintenance, crew management, finance, and customer service, where process maps and analytic outputs were used to document end-to-end flows and operational exceptions. The scope focused on instrumenting transactional event data and producing repeatable process models to inform operational controls and standard operating procedures.
Avianca established formal process governance to operationalize outputs from the Ultimus Digital Process Automation Suite, assigning process owners and scheduling periodic conformance reviews to embed process mining insight into continuous improvement and operational control processes. Governance emphasized standardized event log management, model versioning, and incorporation of process analytics into routine operational reviews.
|
 |
Bernstein | Manufacturing | 499 | $90M | Germany | Ultimus | Ultimus Digital Process Automation Suite | Process Mining | 2019 | n/a |
In 2019, Bernstein implemented the Ultimus Digital Process Automation Suite to accelerate customer product requests and improve process transparency. The deployment is described within the Process Mining category and targeted external, customer-facing workflows to reduce throughput time and increase control over order-driven activities.
The initial implementation centered on the Customer Product Request process, where a sales user initiates a request using an Ultimus form that performs plausibility checks during data entry. The configuration enforces automated priority assignment, multi-stakeholder routing for departmental feasibility statements, quality assurance and production sign-off, and an automatic handoff into the production process after customer approval. Deadline-driven escalations are configured at each step to enforce SLAs, and in-box Flobots for Microsoft Word and e-mail generate customer communications from process data to keep external stakeholders informed.
Integration work connected the Ultimus Digital Process Automation Suite to Bernsteins heterogeneous IT landscape, specifically the IBM iSeries AS/400 running the PPS system, the IBM DB2-400 database, Windows Active Directory, Microsoft Exchange, a Citrix XP server farm, and a site VPN over a 34 MBit radio link. Master data for customers, articles and manufacturing from the PPS system was integrated automatically and redundancy free so transaction and master records could flow directly into process instances and the downstream production process.
Operational coverage spans sales, field staff using VPN access, quality assurance and production departments, with the solution configured to support both office and remote users. Governance and process discipline changed as employees shifted from task-level work to end-to-end process thinking, participating in continuous process optimization. Reported outcomes include improved transparency, higher quality through standardized process control, quicker throughput in customer and sales processes, and the standardized process management lifecycle provided by the Ultimus Digital Process Automation Suite which contributed to Bernsteins move toward a real time enterprise.
|
 |
Deutsche Post | Transportation | 601723 | $92.6B | Germany | Ultimus | Ultimus Digital Process Automation Suite | Process Mining | 2019 | n/a |
In 2019, Deutsche Post implemented Ultimus Digital Process Automation Suite as a Process Mining capability to instrument end to end transactional flows across its transport and fulfillment operations. The Ultimus Digital Process Automation Suite was used to increase visibility into event driven process execution and to provide a single source of process telemetry for operational teams and process owners.
Configuration emphasized core Process Mining capabilities including automated process discovery, variant analysis, conformance checking, and process visualization for complex logistics workflows. The deployment of Ultimus Digital Process Automation Suite included data ingestion pipelines for enterprise event logs, configuration of process models and dashboards, and rule based alerts to surface anomalies and deviations in standard processes.
Integrations focused on extracting event level records from transport management and enterprise systems to populate process models and to feed operational dashboards. The implementation supported business functions such as operations, network planning, and customer service by exposing process bottlenecks and exception paths through drillable process maps and timeline views.
Governance centered on establishing accountable process owners, standardizing event log schemas for consistent analysis, and creating a cadence of monitoring and process review to embed Process Mining into operational governance and continuous improvement routines.
|
 |
Extendicare Inc. | Healthcare | 23000 | $973M | Canada | Ultimus | Ultimus Digital Process Automation Suite | Process Mining | 2019 | n/a |
In 2019 Extendicare Inc. implemented Ultimus Digital Process Automation Suite, deploying the application as a Process Mining capability to instrument and analyze operational workflows. The implementation ties Extendicare, a Canadian healthcare provider, to Ultimus Digital Process Automation Suite and positions the software within Process Mining for enterprise process discovery and visualization.
The deployment focused on classic process mining capabilities including end to end process discovery, event log ingestion and normalization, process visualization and bottleneck analysis, and conformance checking to identify deviations in clinical and administrative workflows. Configuration work included mapping source event streams, standardizing transactional and care-event schemas, and establishing process models and dashboards in the Ultimus Digital Process Automation Suite.
Operational coverage targeted clinical operations and back office business functions, with analysts and process owners instrumented to use Process Mining outputs for root cause analysis and workflow optimization. Governance established role-based access to process models, formalized data ingestion and change control for process definitions, and created a repeatable cadence for analytics reviews and remediation tracking within the Ultimus Digital Process Automation Suite.
|
 |
|
Professional Services | 1200 | $100M | United States | Ultimus | Ultimus Digital Process Automation Suite | Process Mining | 2019 | n/a |
|
|
|
|
Oil, Gas and Chemicals | 402 | $270M | Canada | Ultimus | Ultimus Digital Process Automation Suite | Process Mining | 2015 | n/a |
|
|
|
|
Banking and Financial Services | 6600 | $3.0B | Germany | Ultimus | Ultimus Digital Process Automation Suite | Process Mining | 2018 | n/a |
|
|
|
|
Life Sciences | 5359 | $505M | Japan | Ultimus | Ultimus Digital Process Automation Suite | Process Mining | 2018 | n/a |
|
|
|
|
Distribution | 4520 | $1.6B | Japan | Ultimus | Ultimus Digital Process Automation Suite | Process Mining | 2019 | n/a |
|
Showing 1 to 10 of 26 entries
Buyer Intent: Companies Evaluating Ultimus Digital Process Automation Suite
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Ultimus Digital Process Automation Suite. Gain ongoing access to real-time prospects and uncover hidden opportunities.
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
FAQ - APPS RUN THE WORLD Ultimus Digital Process Automation Suite Coverage
Ultimus Digital Process Automation Suite is a Process Mining solution from Ultimus.
Companies worldwide use Ultimus Digital Process Automation Suite, from small firms to large enterprises across 21+ industries.
Organizations such as Deutsche Post, Sanofi, American International Group (AIG), Perdue Farms and PPD are recorded users of
Ultimus Digital Process Automation Suite for Process Mining.
Companies using Ultimus Digital Process Automation Suite are most concentrated in Transportation, Life Sciences and Insurance, with adoption spanning over 21 industries.
Companies using Ultimus Digital Process Automation Suite are most concentrated in Germany, France and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Ultimus Digital Process Automation Suite across Americas, EMEA, and APAC.
Companies using Ultimus Digital Process Automation Suite range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 38.46%, large organizations with 1,001-10,000 employees - 26.92%, and global enterprises with 10,000+ employees - 34.62%.
Customers of Ultimus Digital Process Automation Suite include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Ultimus Digital Process Automation Suite customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Process Mining.