AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of UXtweak Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Agri-Linc Distribution 65 $25M United Kingdom UXtweak UXtweak Customer Experience 2022 n/a
In 2022, Agri-Linc implemented UXtweak as a Customer Experience solution on its public website in the United Kingdom. The deployment centered on instrumenting customer facing product pages and navigation flows to capture user behavior and collected feedback for digital storefront usability improvement. UXtweak was applied to support e-commerce and marketing functions, linking site-level user research to product and commerce decision making at Agri-Linc. The implementation configured UXtweak to run typical customer experience workflows, including session recording, heatmap analysis, on-site surveys, and task-based usability testing to identify friction in search, product detail, and checkout pathways. Configuration emphasized lightweight tagging and page-level test orchestration consistent with a small distribution business, enabling targeted tests on priority pages and iterative adjustments to test parameters. UXtweak was referenced by UX and marketing stakeholders to inform prioritization of front-end fixes and content changes. Governance was organized around a phased rollout, starting with high-traffic catalog and product pages and expanding based on research findings, with recruitment of participants via on-site prompts and contextual surveys. Operational ownership sat with marketing and product stakeholders, and the tool was scoped for ongoing ad hoc usability research rather than enterprise-wide digital analytics consolidation. The narrative links Agri-Linc, UXtweak, Customer Experience and the company business functions in a single implementation account.
Booksy Professional Services 750 $175M United States UXtweak UXtweak Customer Experience 2022 n/a
In 2022, Booksy implemented UXtweak to support Customer Experience research and rapid validation within its product design workflow. Booksy uses UXtweak for rapid prototype testing and preference testing during design sprints to accelerate iteration and validate designs across North America, embedding UXtweak into sprint cadences to drive structured usability rounds and stakeholder feedback cycles. The implementation emphasized UXtweak capabilities for prototype testing, preference testing, and frequent usability rounds, enabling iterative testing without heavy development effort. Operational coverage focused on design and product teams, with governance built around integrating test findings into sprint reviews and prioritization workflows, which supported faster stakeholder alignment and helped the team catch usability issues early and avoid unnecessary development work.
Civica Professional Services 6000 $700M United Kingdom UXtweak UXtweak Customer Experience 2023 n/a
In 2023, Civica deployed UXtweak to support GovTech Customer Experience research for public library kiosk redesigns. The implementation used UXtweak to run preference testing, timed 20 second tests, and surveys, with participant recruitment sourced from UXtweak’s panel, covering multiple countries including the United Kingdom and Australia. UXtweak was configured to deliver short form usability tasks and preference comparison workflows, producing clear design direction for kiosk UI decisions. The studies combined preference testing and quantitative timed tasks, with survey instrumentation to capture attitudinal feedback, reflecting core Customer Experience research capabilities. Operational scope centered on library kiosk programs within Civica’s public sector engagements, informing UX research, product design decisions, and rollout planning for public sector kiosks. Governance emphasized study-driven decision making, with results packaged to guide rollout choices across the affected regional programs. The recorded outcome from the UXtweak studies included a reported 76% user preference for the new kiosk design, and that preference data directly informed Civica’s rollout decisions for public sector kiosks.
Education Dynamics Professional Services 1000 $120M United States UXtweak UXtweak Customer Experience 2022 n/a
In 2022, EducationDynamics implemented UXtweak to run website and mobile usability testing and tree testing. The deployment targeted partner program pages across the United States and was operated by Enrollment Marketing teams to analyze prospective student behavior. UXtweak was positioned within EducationDynamics' Customer Experience tooling to centralize qualitative usability research for program pages. Implementation concentrated on UXtweak's tree testing and usability workflows, enabling navigation and content sequencing analysis and iterative page design changes. Tests were configured to capture task completion paths and qualitative feedback from prospective students, feeding content and form placement decisions for program pages. The configuration emphasized repeatable studies to support continuous optimization of program page UX. Operational governance was centered with Enrollment Marketing and program page content owners who prioritized tests and approved page changes. One measured outcome from UXtweak testing and subsequent changes was an 80% increase in inquiry form completions on an improved program page, linking usability research to enrollment marketing performance. The deployment remained focused on website and mobile experiences for prospective students in the United States.
Kubo Financiero Banking and Financial Services 470 $118M Mexico UXtweak UXtweak Customer Experience 2022 n/a
In 2022, Kubo Financiero implemented UXtweak on their public website to strengthen Customer Experience instrumentation and qualitative research. The deployment is web focused, embedding UXtweak tracking across digital touchpoints to capture user interactions and task flows for the bank's online offerings. UXtweak is configured to provide session recording, heatmaps, moderated and unmoderated usability testing, and in-page surveys, with the full application name UXtweak used as the primary research platform. Kubo Financiero positions UXtweak to support digital product, marketing, and customer service functions, aligning Customer Experience data with product backlog and digital channel priorities. Operational rollout centered on the corporate website as the primary scope, with governance placed in product and UX teams to manage study design and data access. Process changes included establishing recurring testing cadences, formalizing feedback loops into sprint planning, and defining triage workflows for usability issues uncovered through UXtweak.
Retail 4500 $900M Italy UXtweak UXtweak Customer Experience 2023 n/a
Government 1900 $200M Netherlands UXtweak UXtweak Customer Experience 2024 n/a
Professional Services 300 $50M India UXtweak UXtweak Customer Experience 2025 n/a
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Buyer Intent: Companies Evaluating UXtweak

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FAQ - APPS RUN THE WORLD UXtweak Coverage

UXtweak is a Customer Experience solution from UXtweak.

Companies worldwide use UXtweak, from small firms to large enterprises across 21+ industries.

Organizations such as Mondo Convenienza, Civica, Municipality of Nijmegen, Booksy and Education Dynamics are recorded users of UXtweak for Customer Experience.

Companies using UXtweak are most concentrated in Retail, Professional Services and Government, with adoption spanning over 21 industries.

Companies using UXtweak are most concentrated in Italy, United Kingdom and Netherlands, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of UXtweak across Americas, EMEA, and APAC.

Companies using UXtweak range from small businesses with 0-100 employees - 12.5%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 37.5%, and global enterprises with 10,000+ employees - 0%.

Customers of UXtweak include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified UXtweak customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.