List of Waystar Platform Customers
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Since 2010, our global team of researchers has been studying Waystar Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Waystar Platform for Revenue Cycle Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Waystar Platform for Revenue Cycle Management include: Advocate Health, a United States based Non Profit organisation with 155000 employees and revenues of $9.20 billion, Prisma Health, a United States based Healthcare organisation with 29309 employees and revenues of $6.40 billion, University Hospitals, a United States based Healthcare organisation with 32000 employees and revenues of $6.40 billion, Piedmont Augusta, a United States based Healthcare organisation with 31000 employees and revenues of $6.00 billion, Vision Integrated Partners, a United States based Healthcare organisation with 1200 employees and revenues of $150.0 million and many others.
Contact us if you need a completed and verified list of companies using Waystar Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Waystar Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Advocate Health | Non Profit | 155000 | $9.2B | United States | Waystar | Waystar Platform | Revenue Cycle Management | 2025 | n/a |
In 2025 Advocate Health implemented the Waystar Platform for Revenue Cycle Management to centralize patient financial care and modernize intake workflows. The deployment targeted enterprise patient access operations under the leadership of the Vice President of Enterprise Patient Access, with the Waystar Platform positioned as the core revenue cycle application supporting eligibility, estimation, and authorization workflows.
The implementation configured Waystar Platform automation to run a fully automated presumptive charity program, removing the need for patient-filled applications when threshold criteria are met. The platform was also configured for automated eligibility checks, patient cost estimation, and authorization orchestration, streamlining the front-end intake process and reducing procedural steps for patients.
Operational coverage focused on Advocate Healths patient access teams and community sites, enabling automated decisioning at intake and extending financial assistance to thousands more patients in communities that were previously hard to reach. The Waystar Platform integrated into intake orchestration and authorization workflows, acting as the system of record for automated eligibility and estimation processes across the enterprise patient access function.
Governance and process changes emphasized automating presumptive charity rules and embedding those rules into standard intake procedures, with ongoing collaboration between Advocate Health and Waystar on configuration and refinement. Reported outcomes from the deployment include fewer administrative steps for patients, expanded reach of charity care programs, improved patient experience during intake, and a vendor relationship characterized as a partnership that listens and adapts.
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Permian Regional Medical Center | Healthcare | 382 | $70M | United States | Waystar | Waystar Platform | Revenue Cycle Management | 2025 | n/a |
In 2025, Permian Regional Medical Center implemented the Waystar Platform to centralize revenue operations and move to a platform strategy for patient financial workflows. The Waystar Platform was deployed as a Revenue Cycle Management solution and procured as a complete suite covering the patient financial lifecycle from eligibility through collections with charity care, according to Business Office Director Felicia Jamison.
The implementation configured core Revenue Cycle Management capabilities including eligibility verification, automated patient billing and collections, charity care workflow support, and automation to replace prior manual notations and reconciliation steps. Waystar Platform configuration emphasized end to end orchestration across registration through collections, and introduced automated workflow routing and status visibility for revenue staff.
A key technical integration was Waystar’s bi directional connection with the facility’s MEDITECH EHR system, which consolidated workstreams that previously required navigating multiple systems. That MEDITECH integration enabled single place documentation and data flow back and forth between clinical and financial records, simplifying claims and patient account workflows and improving visibility for the Business Office.
Governance and rollout followed a platform first approach, with the Business Office leading adoption and Waystar acting as the implementation partner referenced in internal communications. The hospital reported movement from manual processes to automated workflows, faster case handling, and improved operational visibility, and described the Waystar relationship as responsive and efficient in supporting ongoing configuration and issue resolution.
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Piedmont Augusta | Healthcare | 31000 | $6.0B | United States | Waystar | Waystar Platform | Revenue Cycle Management | 2025 | n/a |
In 2025 Piedmont Augusta participated as an early adopter of the Waystar Platform in a Revenue Cycle Management deployment, positioning the system at the core of its revenue cycle operations. The deployment was sponsored by Financial & Operational Effectiveness leadership and focused on operationalizing prior authorization workflows and denial and appeal processing, with the organization contributing prioritized product feedback through the Waystar Early Adopter Program.
The implementation emphasized Waystar Platform functional modules, specifically Auth Accelerate to automate and accelerate authorization capture and the Denial + Appeal Management capabilities using AltitudeCreate™ for automated appeal letter generation. Operational scope targeted front-line authorization teams and centralized revenue cycle operators to standardize workflows and introduce automated document generation into casework. Reported outcomes from the early adopter program include an authorization accuracy rate exceeding 90 percent at Piedmont and a two times increase in overturned denials for TeamHealth when leveraging AltitudeCreate™, while governance incorporated direct feedback loops between Piedmont Augusta revenue leadership and Waystar product teams to guide phased rollouts across revenue cycle functions.
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Healthcare | 29309 | $6.4B | United States | Waystar | Waystar Platform | Revenue Cycle Management | 2024 | n/a |
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Healthcare | 32000 | $6.4B | United States | Waystar | Waystar Platform | Revenue Cycle Management | 2025 | n/a |
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Healthcare | 1200 | $150M | United States | Waystar | Waystar Platform | Revenue Cycle Management | 2025 | n/a |
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Buyer Intent: Companies Evaluating Waystar Platform
- City of Orem, a United States based Government organization with 160 Employees
- Yang, Chun Yih Md, a United States based Healthcare company with 650 Employees
- City of Chesapeake, a United States based Government organization with 3860 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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