List of WorkForce Employee Experience Customers
WorkForce Software
38705 Seven Mile Road, Suite 300,
Livonia, 48152, MI,
United States
Livonia, 48152, MI,
United States
1 877-493-6723
Professional Services
780
$140M
Since 2010, our global team of researchers has been studying WorkForce Employee Experience customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased WorkForce Employee Experience for Employee Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using WorkForce Employee Experience for Employee Experience include: Medibank Health Solutions, a Australia based Healthcare organisation with 3640 employees and revenues of $5.26 billion, Converse, a United States based Retail organisation with 5500 employees and revenues of $2.00 billion, Indigo, a Canada based Retail organisation with 5000 employees and revenues of $850.0 million, Indigo Books & Music Inc., a Canada based Retail organisation with 5000 employees and revenues of $842.0 million, Opal Healthcare, a Australia based Healthcare organisation with 13000 employees and revenues of $830.0 million and many others.
Contact us if you need a completed and verified list of companies using WorkForce Employee Experience, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The WorkForce Employee Experience customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Converse | Retail | 5500 | $2.0B | United States | WorkForce Software | WorkForce Employee Experience | Employee Experience | 2018 | n/a |
In 2018, Converse deployed WorkForce Employee Experience to centralize Employee Experience across its Global Partner Markets organization. The rollout targeted Direct to Consumer Visual Merchandising, Marketing, and Operations teams supporting partner retailers in Latin America, Europe, the Middle East and North Africa, and Southeast Asia, and extended to 24 partner groups working across multiple time zones and languages.
WorkForce Employee Experience was configured as a single communication and task orchestration platform with a mobile-first interface, enabling messaging, one to one and group conversations, document and multimedia distribution, schedule visibility and rota management. Functional capabilities implemented include messaging and announcements, distribution of standard operating procedures and brand guidelines with enhanced photos and video, task and survey delivery, checklists for in-store execution, and training material distribution.
The platform centralized communications that had previously been distributed by email and text messages, giving headquarters direct sightlines into store level activity and compliance. Deployment covered partner retail sites and internal DTC teams, and the mobile app was adopted as the primary access channel for field staff and managers to receive directives and review schedules.
Governance changes focused on structured delivery and feedback loops, with directives, tasks, and surveys issued through WorkForce Employee Experience and monthly collection of results used to assess partner compliance. Managers used the system to create rotas more quickly and to confirm staffing, while headquarters used photo and video evidence shared in the app as visual confirmation of merchandising and marketing standard adherence.
Explicit outcomes reported by Converse include real time two way communication with partners, improved visibility into store execution, strengthened compliance monitoring through task and survey responses, and greater alignment between merchandising, marketing, and operations without additional headcount. WorkForce Employee Experience provided a unified channel for Employee Experience and operational coordination across Converse retail partnerships.
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Fabletics | Retail | 450 | $50M | United States | WorkForce Software | WorkForce Employee Experience | Employee Experience | 2018 | n/a |
In 2018, Fabletics implemented WorkForce Employee Experience to support its transition from a primarily online brand into brick-and-mortar retail and to improve store-level merchandising execution and visibility. The WorkForce Employee Experience deployment targeted head office merchandising teams and store associates across Fabletics' US operations, aligning the Employee Experience category with visual merchandising and store operations workflows.
WorkForce Employee Experience was configured to centralize task management and internal communications, manage HQ-assigned merchandising tasks, capture and store in-store photos as visual proof, and enable inline photo markup for validation and feedback. Functional modules and capabilities implemented include task orchestration from HQ to stores, a centralized content repository for store submissions, real-time feedback channels accessible on the sales floor, and mechanisms for sharing best practices among associates.
Operational coverage focused on merchandising execution and merchandising validation, with HQ using the platform to assign tasks, review store photos, and provide immediate feedback to store associates. The implementation established a single source of truth for merchandising information and replaced long email threads with in-platform conversations and attachments, improving clarity between stores and corporate merchandising teams.
Governance and workflow changes included shifting validation and approval processes into the WorkForce Employee Experience environment and formalizing HQ review cycles around submitted visual proof. Outcomes reported by Fabletics are explicit, including two hours a day saved on sending emails, one to seven days saved on in-store visual merchandising execution, and one day a week saved on merchandising validation, demonstrating operational efficiencies captured within the Employee Experience implementation.
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Indigo | Retail | 5000 | $850M | Canada | WorkForce Software | WorkForce Employee Experience | Employee Experience | 2019 | n/a |
In 2019, Indigo implemented WorkForce Employee Experience to standardize visual merchandising coordination across its dispersed retail footprint. Indigo is Canada’s largest bookstore chain with over 88 superstore locations and 88 small-format stores, and the company’s visual team began using WorkForce Experience in 2016 at flagship, C level, and 400 series locations prior to the broader 2019 implementation.
WorkForce Employee Experience was configured to support communication, training, and merchandising task management, with core capabilities including directive distribution, photo and display validation, task assignment, and real time feedback through direct messaging and group chats. The deployment emphasized merchandise validation and compliance monitoring as operational modules, aligning the application with Indigo’s Employee Experience needs for store operations, visual merchandising, and in store execution.
Operational coverage extended from flagship and C level stores to the broader estate of 176 physical stores, where the platform centralized directives and enabled consistent brand execution despite each store’s unique architecture and frequent seasonal changeovers. The implementation operated at the intersection of merchandising and store operations teams, enabling store advisors, managers, and visual merchandisers to communicate and escalate issues from any location.
Governance and workflow restructuring focused on task orchestration for seasonal resets and ongoing merchandising checks, plus cross departmentally shared best practices and guidelines to accelerate consistency across stores. The platform created tighter feedback loops and a formalized cadence for merchandising validation, moving store visit reporting and compliance monitoring to a more frequent, system driven process.
Outcomes reported by Indigo included increased visibility into far flung locations and stronger compliance with brand directives, an improved team culture with more engaged visual merchandisers, streamlined sharing of best practices across departments, and the ability to provide real time feedback to store staff. WorkForce Employee Experience addressed Indigo Employee Experience requirements by centralizing communication and task management for in store merchandising operations without specifying cost or quantitative impact.
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Retail | 5000 | $842M | Canada | WorkForce Software | WorkForce Employee Experience | Employee Experience | 2019 | n/a |
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Retail | 1700 | $298M | United Kingdom | WorkForce Software | WorkForce Employee Experience | Employee Experience | 2019 | n/a |
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Retail | 1700 | $448M | United Kingdom | WorkForce Software | WorkForce Employee Experience | Employee Experience | 2019 | n/a |
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Healthcare | 3640 | $5.3B | Australia | WorkForce Software | WorkForce Employee Experience | Employee Experience | 2018 | n/a |
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Healthcare | 13000 | $830M | Australia | WorkForce Software | WorkForce Employee Experience | Employee Experience | 2016 | n/a |
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Retail | 1308 | $377M | United States | WorkForce Software | WorkForce Employee Experience | Employee Experience | 2021 | n/a |
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Buyer Intent: Companies Evaluating WorkForce Employee Experience
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD WorkForce Employee Experience Coverage
WorkForce Employee Experience is a Employee Experience solution from WorkForce Software.
Companies worldwide use WorkForce Employee Experience, from small firms to large enterprises across 21+ industries.
Organizations such as Medibank Health Solutions, Converse, Indigo, Indigo Books & Music Inc. and Opal Healthcare are recorded users of
WorkForce Employee Experience for Employee Experience.
Companies using WorkForce Employee Experience are most concentrated in Healthcare and Retail, with adoption spanning over 21 industries.
Companies using WorkForce Employee Experience are most concentrated in Australia, United States and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of WorkForce Employee Experience across Americas, EMEA, and APAC.
Companies using WorkForce Employee Experience range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 11.11%, large organizations with 1,001-10,000 employees - 77.78%, and global enterprises with 10,000+ employees - 11.11%.
Customers of WorkForce Employee Experience include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified WorkForce Employee Experience customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Employee Experience.