List of Worksoft Process Intelligence Customers
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Since 2010, our global team of researchers has been studying Worksoft Process Intelligence customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Worksoft Process Intelligence for Process Mining from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Worksoft Process Intelligence for Process Mining include: Carrier Global, a United States based Manufacturing organisation with 53000 employees and revenues of $22.10 billion, Johnson Matthey, a United Kingdom based Oil, Gas and Chemicals organisation with 11685 employees and revenues of $16.71 billion, Dominion Energy, a United States based Utilities organisation with 14700 employees and revenues of $14.46 billion, UPM - The Biofore Company, a Finland based Manufacturing organisation with 17200 employees and revenues of $12.70 billion, Metso Outotec, a Finland based Manufacturing organisation with 15000 employees and revenues of $4.44 billion and many others.
Contact us if you need a completed and verified list of companies using Worksoft Process Intelligence, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ariel Corporation | Oil, Gas and Chemicals | 1000 | $450M | United States | Worksoft | Worksoft Process Intelligence | Process Mining | 2021 | n/a |
In 2021, Ariel Corporation implemented Worksoft Process Intelligence as part of an initiative to accelerate its SAP S/4HANA migration timeline. The deployment emphasized Process Mining capabilities to capture live execution data and produce evidence-based process maps that informed migration sequencing and test planning.
Worksoft Process Intelligence was configured to perform automated process capture, process discovery, conformance analysis, and visual flow modeling, and to generate testable process scenarios for automation. Functional implementation focused on building end-to-end process models and converting captured process variants into repeatable test assets to support regression and cutover validation.
The implementation integrated Worksoft Process Intelligence with Ariel Corporation s SAP S/4HANA landscape for event log ingestion and to supply process models and scenarios into the project s test automation pipelines. Operational coverage centered on SAP project teams, QA and test engineering, and business process owners, enabling cross-functional workflows between process analysis and test execution.
Governance introduced staged capture and validation cycles, with process owners signing off on discovered variants and test leads controlling automated scenario catalogs. Worksoft Process Intelligence was used to shorten the S/4HANA migration timeline by improving visibility into process variants and by accelerating the creation of automated tests that validated target-state process behavior.
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Carrier Global | Manufacturing | 53000 | $22.1B | United States | Worksoft | Worksoft Process Intelligence | Process Mining | 2021 | n/a |
In 2021, Carrier Global implemented Worksoft Process Intelligence as part of a broader Worksoft application deployment to formalize process discovery and continuous test automation. The deployment is described alongside Worksoft Certify and Worksoft Capture, positioning Worksoft Process Intelligence to supply process mining insights that inform test scope and automation priorities for the organization, consistent with the Process Mining category capabilities for visualization and process analysis.
The implementation included functional modules for process discovery using Worksoft Capture and continuous test automation using Worksoft Certify, with Worksoft Process Intelligence providing analytics to identify high-volume and high-risk end to end flows. Configuration emphasis was placed on reusable test design, data table driven selections, and avoiding hard coding so automated tests can be rerun and maintained as business processes change.
Integrations were explicitly executed with SAP S/4HANA including Fiori interfaces, and with Salesforce, enabling end to end testing across SAP and non SAP applications. Operational coverage extended to QA teams, web support staff performing initial captures for HVAC partner processes, and business process owners who receive process visibility through the Process Mining and discovery outputs.
Governance and operational cadence were formalized around frequent application updates, with automated tests rerun at a minimum monthly cadence to address biweekly support and enhancement changes and to prepare for SAP public cloud quarterly releases. Carrier reported substantive outcomes from the deployment, including ease of use for non testing specialists, reusable tests that reduced regression workload, and reported savings of something like 80 percent of the time compared with manual testing, while improved logical test design reduced risk of unintended downstream process failures.
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Dominion Energy | Utilities | 14700 | $14.5B | United States | Worksoft | Worksoft Process Intelligence | Process Mining | 2020 | n/a |
In 2020, Dominion Energy deployed Worksoft Process Intelligence as part of a Process Mining initiative to support an SAP transformation. Worksoft Process Intelligence was implemented together with Worksoft's Connective Automation Platform to provide measurable process visibility during the transformation effort.
The implementation emphasized process discovery and analytics capabilities common to Process Mining, including event log ingestion from transactional systems, automated process mapping, conformance checking against expected SAP flows, and operational dashboards for process owners. Configurations focused on end-to-end process visualization and anomaly detection to identify variants and bottlenecks prior to cutover.
Integrations were centered on the SAP landscape that was the subject of the transformation, with Worksoft Process Intelligence consuming execution data from SAP processes to create a baseline and to track change across the program. Operational scope targeted IT teams and business process owners engaged in the SAP program, using the platform to support decision making during functional cutovers and data reconciliations.
Governance used the tool to establish process baselines, validate transformation activities, and maintain an audit trail of process changes, enabling program managers to monitor adherence to planned process designs. The initiative was positioned to help ensure a smooth transition to the target SAP environment by surfacing process variants and supporting remediation planning.
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Oil, Gas and Chemicals | 11685 | $16.7B | United Kingdom | Worksoft | Worksoft Process Intelligence | Process Mining | 2021 | n/a |
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Manufacturing | 15000 | $4.4B | Finland | Worksoft | Worksoft Process Intelligence | Process Mining | 2021 | n/a |
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Transportation | 19040 | $3.6B | Netherlands | Worksoft | Worksoft Process Intelligence | Process Mining | 2021 | n/a |
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Manufacturing | 17200 | $12.7B | Finland | Worksoft | Worksoft Process Intelligence | Process Mining | 2019 | n/a |
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Buyer Intent: Companies Evaluating Worksoft Process Intelligence
- Metso, a Finland based Manufacturing organization with 17121 Employees
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