List of Zoho CRM Customers
Chennai, 603202,
India
Since 2010, our global team of researchers has been studying Zoho CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zoho CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zoho CRM for CRM include: Telus, a Canada based Communications organisation with 106800 employees and revenues of $14.47 billion, Union Bank of India, a India based Banking and Financial Services organisation with 75594 employees and revenues of $5.90 billion, Minor Hotel Group, a Thailand based Leisure and Hospitality organisation with 42180 employees and revenues of $4.31 billion, IFFCO Group, a United Arab Emirates based Consumer Packaged Goods organisation with 12000 employees and revenues of $3.00 billion, Xeperno New Zealand, a New Zealand based Professional Services organisation with 10 employees and revenues of $2.00 billion and many others.
Contact us if you need a completed and verified list of companies using Zoho CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Zoho CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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10xDS | Professional Services | 130 | $20M | United Arab Emirates | Zoho Corp. | Zoho CRM | CRM | 2024 | n/a |
In 2024, 10xDS implemented Zoho CRM from Zoho Corp., deploying the CRM on its public website to capture inbound leads and centralize customer data. The deployment focuses on CRM capabilities such as web to lead capture, contact management, lead qualification and opportunity pipeline tracking, aligning with sales and client engagement workflows.
Configuration emphasizes standard functional modules including lead management, contact and account records, opportunity stages, activity and task management, and email communication templates, with automation rules for lead assignment and follow up. Operational scope covers sales and client services teams in the United Arab Emirates, and the implementation is surfaced through site integrated forms that create CRM records from website interactions. Governance is implemented through role based access and process aligned pipelines to maintain data stewardship and sales workflow consistency.
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1komma5 | Utilities | 2500 | $572M | Germany | Zoho Corp. | Zoho CRM | CRM | 2024 | n/a |
In 2024, 1komma5 implemented Zoho CRM as its core CRM platform to centralize customer engagement and sales processes across its utilities business. The deployment anchors the companys CRM strategy for a multi-product portfolio including solar, battery, mobility chargers, and heat pumps, and aligns with the companys presence in Germany, Sweden, Finland, Denmark, the Netherlands, Spain, and Australia. Zoho CRM is identified as the primary CRM solution in the account architecture, with Forms and Desk provisioned to support lead capture and customer service workflows.
The implementation included heavily customized Canvas-driven UI and UX configurations, and automated workflows tailored to disparate business units and to regional regulations and incentive programs. Zoho CRM, Zoho Forms, and Zoho Desk were configured to digitize the sales process, establish a managed lead and sales funnel, and deploy dashboards and reports for sales and marketing managers and individual contributors. The project emphasized in-house build of automations and configurations to retain direct control and reduce external consultancy spend.
Integrations were implemented with in-house systems and identity flows through CIAM, telephony and contact center tooling via LeadDesk, contract management via GetAccept, and connections to global invoicing and CRM systems to maintain downstream financial and order orchestration. Operational coverage explicitly spans regional offices with Australia already running Zoho and Spain in active rollout, while other European markets use the platform as the single source of truth for customer records. Business functions impacted include sales, marketing, and customer service, with the CRM serving as the central system of record for lead routing and case management.
Governance centered on centralized reporting, role level dashboards, and a single operational CRM instance to standardize priorities and enable faster response across lines of business. The team reported rapid adoption following an internal A B test against an alternative platform, and outcomes called out improved reaction time to customer requests and immediate insight and value from reporting and visualization capabilities. The implementation narrative emphasizes Zoho CRM as the companys hub for customer engagement and the foundation for continued regional rollouts and operational standardization.
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1Trooper | Professional Services | 25 | $6M | United States | Zoho Corp. | Zoho CRM | CRM | 2024 | n/a |
In 2024, 1Trooper implemented Zoho CRM as its primary CRM to capture leads directly from its public website. The deployment is a cloud SaaS configuration embedded into the site to surface web leads into the CRM in real time, serving a 25 employee professional services firm in the United States. Zoho CRM is used across commercial, client success, and delivery functions to centralize contact records and manage sales pipeline activity.
Configuration emphasizes contact and opportunity management, webform lead capture, activity and task tracking, sales stages and automated assignment rules, and basic reporting and dashboards to support day to day operations. The implementation standardizes lead intake and owner assignment workflows, creates a single source of truth for client data, and leverages native CRM automation for follow up and task creation. The Zoho CRM deployment reflects a lightweight, web first architecture aligned with CRM category best practices for contact management and pipeline orchestration.
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Professional Services | 10 | $1M | India | Zoho Corp. | Zoho CRM | CRM | 2024 | n/a |
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Education | 34 | $1M | India | Zoho Corp. | Zoho CRM | CRM | 2024 | n/a |
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Education | 10 | $1M | India | Zoho Corp. | Zoho CRM | CRM | 2024 | n/a |
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Retail | 120 | $10M | Hong Kong | Zoho Corp. | Zoho CRM | CRM | 2024 | n/a |
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Professional Services | 70 | $4M | India | Zoho Corp. | Zoho CRM | CRM | 2024 | n/a |
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Professional Services | 150 | $10M | Mexico | Zoho Corp. | Zoho CRM | CRM | 2022 | n/a |
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Education | 25 | $3M | United States | Zoho Corp. | Zoho CRM | CRM | 2022 | n/a |
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Buyer Intent: Companies Evaluating Zoho CRM
- SolidLeads, a Colombia based Communications organization with 750 Employees
- Mirae Asset Securities Singapore, a Singapore based Banking and Financial Services company with 25 Employees
- Mastercard, a United States based Banking and Financial Services organization with 35300 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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