Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Utilities
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Dwr Cymru Welsh Water | Utilities | 3500 | $978M | United Kingdom | Genesys | Genesys Speechminer | Speech Recognition AI | 2015 | n/a | In 2015, Dwr Cymru Welsh Water implemented Genesys Speechminer as a Speech Recognition AI capability within its contact center operations. The deployment was centered in Treharris, Wales and covered approximately 600 contact center agents, integrating Genesys Speechminer with the Genesys Customer Experience Platform to capture and transcribe inbound and outbound voice interactions and to surface transcripts for downstream analytics and quality review. Genesys Speechminer was configured alongside Genesys Inbound Voice, Genesys Outbound Voice, Genesys IVR, Genesys Info Mart, Genesys Interactive Insights, Genesys Workforce Management, and Genesys Agent Desktop, creating a tightly coupled stack for voice capture, IVR call steering, automated transcription, analytics ingestion, and agent desktop context. The implementation focused on customer service and contact center management functions, using Info Mart and Interactive Insights for management information and quality monitoring and Workforce Management to align scheduling and operational governance with newly instrumented voice analytics workflows. | |
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Dwr Cymru Welsh Water | Utilities | 3500 | $978M | United Kingdom | Genesys | Genesys Workforce Management | Workforce Management | 2015 | n/a | ||
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Utilities | 3500 | $978M | United Kingdom | SAP | SAP Ariba Source to Pay | Source to Pay | 2017 | n/a |
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Utilities | 3500 | $978M | United Kingdom | Rocket Software | CorVu Business Intelligence | Analytics and BI | 2015 | n/a |
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Utilities | 3500 | $978M | United Kingdom | Genesys | Genesys Cloud CX Dialer | Call Center | 2019 | n/a |
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Utilities | 2410 | $942M | Germany | SAP | SAP HCM (HR) | Core HR | 2004 | n/a |
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Utilities | 2410 | $942M | Germany | Almato AG | Argos Workforce Management | Workforce Management | 2004 | n/a |
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Utilities | 2410 | $942M | Germany | SAP | SAP ERP ECC 6.0 | ERP Financial | 2004 | n/a |
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Utilities | 2410 | $942M | Germany | SAP | SAP Business Planning and Consolidation | EPM | 2004 | n/a |
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Utilities | 150 | $40M | United Kingdom | Cisco Systems | Cisco Unified Contact Center Enterprise | Call Center,Customer Experience | 2016 | n/a |
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