Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Task Management
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Priceline | Professional Services | 1930 | $820M | United States | Uniphore | Uniphore U-Assist | Task Management,Employee Experience | 2020 | n/a | In 2020, Priceline deployed Uniphore U-Assist to support contact center operations, targeting Task Management,Employee Experience workflows during pandemic-driven call volume spikes. The implementation focused on the customer service and CRM workflow layer, with the explicit aim of improving agent consistency and reducing handling effort across North America. The deployment centered on Uniphore U-Assist capabilities, principally real-time agent guidance and after-call automation, which were configured to deliver scripted prompts and automated post-call tasks. Uniphore U-Assist was used to surface next-best actions and guidance to agents during live interactions, and to automate routine after-call processing consistent with Task Management,Employee Experience functional patterns. Operational coverage included customer service teams and contact center agents across Priceline operations in North America, with the system embedded into agent desktops to influence live handling and post-call workflows. The implementation touched CRM-adjacent processes and agent scripting workflows, aligning agent experience tooling with operational customer service functions. Rollout was executed to address high-volume COVID-era call spikes, emphasizing rapid adoption and operational consistency rather than a multi-phase enterprise transformation. According to the vendor, the deployment delivered measurable reductions in average handle time and produced thousands of automated guided interactions per year, reflecting the system s role in standardizing agent execution and automating repetitive tasks. | |
 |
Prevea Health | Healthcare | 1600 | $200M | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2005 | n/a | ||
 |
|
Leisure and Hospitality | 1000 | $100M | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2012 | n/a |
|
|
|
|
|
Leisure and Hospitality | 1000 | $100M | United States | UKG | UKG Pro Workforce Management (Ex UKG Dimensions) | Workforce Management | 2020 | n/a |
|
|
|
|
|
Professional Services | 50 | $5M | United States | UKG | UKG Ready (ex Kronos Workforce Ready) | Workforce Management | 2021 | n/a |
|
|
|
|
|
Healthcare | 1000 | $113M | Australia | Allocate Software | Allocate Optima | Workforce Management | 2018 | n/a |
|
|
|
|
|
Healthcare | 70000 | $4.2B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2014 | n/a |
|
|
|
|
|
Healthcare | 6200 | $1.0B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2012 | n/a |
|
|
|
|
|
Retail | 5000 | $1.1B | Australia | Dayforce | Ceridian Dayforce Workforce Management | Workforce Management | 2012 | n/a |
|
|
|
|
|
Professional Services | 1200 | $550M | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2011 | n/a |
|
|