Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Workforce Scheduling
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Arvato Supply Chain Solutions Ireland | Banking and Financial Services | 350 | $50M | Ireland | Genesys | Genesys Workforce Management | Workforce Management | 2017 | n/a | In 2017, Arvato Supply Chain Solutions Ireland implemented Genesys Workforce Management to centralize scheduling and real time staffing for contact center operations across UK and Ireland, aligning Workforce Management capabilities with inbound and outbound sales channels and marketing onboarding teams. The deployment positioned Genesys Workforce Management as the primary system for agent planning and intraday control within the customer engagement stack. Genesys Workforce Management was configured to support core Workforce Management modules including forecasting, schedule creation, intraday management, adherence monitoring, and performance reporting. Configuration work emphasized automated schedule generation, shift bidding and manual overrides, real time analyst dashboards for adherence and occupancy monitoring, and reporting artifacts for sales and marketing stakeholders. Operational touchpoints referenced in the implementation included Genesys Scheduling and integrated dialer and data management workflows, together with inbound and outbound sales reporting streams. The system supported roles such as Real Time Analyst and WFM schedulers, and provided operational data used by onboarding specialists and marketing solutions teams responsible for AdWords management, dynamic remarketing, and analytics-driven advertiser insights. Governance and rollout combined centralized scheduling ownership with frontline training, with onboarding and operationalization activities documented from May 28, 2017 to January 3, 2018. Governance emphasized intraday workflow adjustments, a regular reporting cadence for sales and marketing functions, and role based access controls for schedulers and real time analysts to maintain adherence and staffing accuracy. | |
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Aruma | Healthcare | 5800 | $376M | Australia | Dayforce | RITEQ Workforce Manager | Workforce Management | 2021 | n/a | ||
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Leisure and Hospitality | 100 | $20M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2014 | n/a |
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Leisure and Hospitality | 55 | $5M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2015 | n/a |
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Leisure and Hospitality | 665 | $85M | Australia | Tambla | Tambla eTivity | Workforce Management,Time and Attendance | 2013 | n/a |
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Media | 12 | $1M | United States | Housecall Pro | Housecall Pro Scheduling and Dispatching | Workforce Scheduling | 2022 | n/a |
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Distribution | 230 | $85M | United Kingdom | Chronologic | Chronologic Workforce Management | Workforce Management | 2010 | n/a |
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Consumer Packaged Goods | 2438 | $1.2B | Canada | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2016 | n/a |
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Banking and Financial Services | 500 | $8M | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2010 | n/a |
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Transportation | 1304 | $147M | United Kingdom | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2010 | n/a |
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