Apps Run The World Apps Purchases

Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	VAR/SI	Insight Source
Accord Services	Healthcare	150	$20M	United States	UKG	UKG Workforce Central (ex Kronos Workforce Central)	Workforce Management	2015	n/a
Accor Group Australia	Leisure and Hospitality	21000	$2.8B	Australia	Humanforce	Humanforce Rostering and Scheduling	Workforce Scheduling	2020	n/a	In 2020, Accor Group Australia deployed Humanforce Rostering and Scheduling to centralize fully costed rostering and workload forecasting across its Australian hotel portfolio. The implementation sits in the Workforce Scheduling category and targeted labour cost visibility and day to day roster costing across front of house, housekeeping and food and beverage operations at brands including Sofitel, Pullman, Swissotel, MGallery by Sofitel, Quay West, The Sebel, Grand Mercure, Mercure and Ibis. Humanforce Rostering and Scheduling was configured to provide a fully costed rostering system, enabling accurate rostering costing, workload forecasting and KPI creation. Functional capabilities implemented include roster costing by shift and cost centre, workload forecasting to align staffing to expected activity, automated wage reporting that is available the next morning, and the capture of time and precise on site employee location to allocate labour cost to specific outlets or services. Operational coverage extended across Accor Group Australia properties and core hospitality functions such as reception, cleaning and restaurant services, with the system producing daily wage reports uploaded by 10am for use in finance and operations reporting. The deployment emphasized allocation of labour to discrete cost centres, for example attributing reception cost per occupied room and cleaning cost per room cleaned, and tracking when an employee moves between outlets during a shift so costs follow activity. Governance and process changes included establishing KPIs from the newly available labour cost data and moving payroll and operational reporting cadence from weekly to daily workflows. Benjamin Pozhuvelil, Senior Financial Controller, stated "We can now allocate specific costs to each cost centre and we can forecast what they will actually produce in terms of revenue, so we can allocate staff accordingly," reflecting the shift toward forecasting driven rostering and tighter cost control enabled by the Workforce Scheduling implementation.
	Leisure and Hospitality	360000	$5.8B	France	Intradiem	Intradiem Workforce Automation	Workforce Management	2017	n/a
	Government	300	$22M	Australia	WorkForce Software	Workforce EmpLive Workforce Management	Workforce Management	2018	n/a
	Government	300	$22M	Australia	WorkForce Software	Workforce EmpLive Rostering	Workforce Scheduling	2018	n/a
	Government	327	$74M	United States	UKG	UKG Workforce Central (ex Kronos Workforce Central)	Workforce Management	2013	n/a
	Manufacturing	1500	$200M	Australia	UKG	UKG Workforce Central (ex Kronos Workforce Central)	Workforce Management	2014	n/a
	Construction and Real Estate	10	$1M	Canada	Housecall Pro	Housecall Pro Scheduling and Dispatching	Workforce Scheduling	2021	n/a
	Distribution	6000	$1.9B	United States	UKG	UKG Workforce Central (ex Kronos Workforce Central)	Workforce Management	2014	n/a
	Healthcare	500	$30M	Canada	UKG	UKG Pro Workforce Management (Ex UKG Dimensions)	Workforce Management	2022	n/a

Logo

Customer

Industry

Empl.

Revenue

Country

Vendor

Application

Category

When

VAR/SI

Insight

Insight Source

Accord Services

Healthcare

150

$20M

United States

UKG

UKG Workforce Central (ex Kronos Workforce Central)

Workforce Management

2015

n/a

Accor Group Australia

Leisure and Hospitality

21000

$2.8B

Australia

Humanforce

Humanforce Rostering and Scheduling

Workforce Scheduling

2020

n/a

In 2020, Accor Group Australia deployed Humanforce Rostering and Scheduling to centralize fully costed rostering and workload forecasting across its Australian hotel portfolio. The implementation sits in the Workforce Scheduling category and targeted labour cost visibility and day to day roster costing across front of house, housekeeping and food and beverage operations at brands including Sofitel, Pullman, Swissotel, MGallery by Sofitel, Quay West, The Sebel, Grand Mercure, Mercure and Ibis. Humanforce Rostering and Scheduling was configured to provide a fully costed rostering system, enabling accurate rostering costing, workload forecasting and KPI creation. Functional capabilities implemented include roster costing by shift and cost centre, workload forecasting to align staffing to expected activity, automated wage reporting that is available the next morning, and the capture of time and precise on site employee location to allocate labour cost to specific outlets or services. Operational coverage extended across Accor Group Australia properties and core hospitality functions such as reception, cleaning and restaurant services, with the system producing daily wage reports uploaded by 10am for use in finance and operations reporting. The deployment emphasized allocation of labour to discrete cost centres, for example attributing reception cost per occupied room and cleaning cost per room cleaned, and tracking when an employee moves between outlets during a shift so costs follow activity. Governance and process changes included establishing KPIs from the newly available labour cost data and moving payroll and operational reporting cadence from weekly to daily workflows. Benjamin Pozhuvelil, Senior Financial Controller, stated "We can now allocate specific costs to each cost centre and we can forecast what they will actually produce in terms of revenue, so we can allocate staff accordingly," reflecting the shift toward forecasting driven rostering and tighter cost control enabled by the Workforce Scheduling implementation.