List of SAP S/4HANA Order to Cash Customers
SAP
Dietmar-Hopp-Allee 16,
Walldorf, 69190,
Germany
Walldorf, 69190,
Germany
49 6 2277-47474
Professional Services
110650
$42.3B
Since 2010, our global team of researchers has been studying SAP S/4HANA Order to Cash customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP S/4HANA Order to Cash for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP S/4HANA Order to Cash for Order Management include: Intel, a United States based Manufacturing organisation with 88400 employees and revenues of $53.10 billion, Boehringer Ingelheim, a Germany based Life Sciences organisation with 54500 employees and revenues of $28.94 billion, GEODIS, a France based Professional Services organisation with 49720 employees and revenues of $12.40 billion, Analog Devices, a United States based Manufacturing organisation with 24000 employees and revenues of $9.43 billion, Johnson & Johnson Ireland, a Ireland based Life Sciences organisation with 6000 employees and revenues of $2.00 billion and many others.
Contact us if you need a completed and verified list of companies using SAP S/4HANA Order to Cash, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Analog Devices | Manufacturing | 24000 | $9.4B | United States | SAP | SAP S/4HANA Order to Cash | Order Management | 2022 | n/a |
In 2022, Analog Devices implemented SAP S/4HANA Order to Cash as part of an SAP S/4HANA deployment addressing Order Management across sales, fulfillment and finance functions. The program encompassed business process rationalization, system configuration and development, data migration, reporting, change management and Hypercare.
The SAP S/4HANA Order to Cash implementation included functional modules for Order to Cash, Record to Report, Warehouse Management and Master Data management, with configuration work to support order capture, web and eCommerce order flows and returns processing. Development and configuration efforts covered master data harmonization, transactional order orchestration, fulfillment logic and reporting instrumentation to support operational KPIs.
Integrations were implemented between SAP S/4HANA and CRM, eCommerce platforms and custom applications to provide end to end order capture and customer relationship workflows, and to align returns and warehouse processes with transactional finance flows. The deployment architecture emphasized continuous integration, engineering development pipelines and production support, leveraging a global engineering and development team of more than 60 employees to run development, testing and ongoing improvements.
Program governance was established for a global cross functional rollout, covering system upgrades, reporting, new product introduction and master data governance, with managed relationships and contracting for system integrators, implementation partners, contract manufacturers and channel partners. Change management processes and a structured Hypercare window were used to stabilize operations and embed new order management workflows into sales and fulfillment operations.
The initiative was tied to a broader commercial strategy to shift Analog Devices toward solution and services revenue, targeting a tenfold business model expansion over five years, and the effort reported a 25 point improvement in net promoter score as an explicit outcome of customer first changes to order capture and eCommerce. Reporting and analytics teams were organized to deliver dashboards and operational reports to support ongoing Order Management governance.
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Boehringer Ingelheim | Life Sciences | 54500 | $28.9B | Germany | SAP | SAP S/4HANA Order to Cash | Order Management | 2020 | n/a |
In 2020, Boehringer Ingelheim deployed SAP S/4HANA Order to Cash as its core Order Management application to standardize order to cash processes across multiple regions. The implementation leveraged a global template approach and positioned SAP S/4HANA Order to Cash as the primary platform for accounts receivable, credit and collections workflows within the Order Management domain.
Configuration work focused on accounts receivable processing, automatic bank reconciliation, SAP FSCM credit management, collection management and dispute management, with level 4 process definition and testing applied to each capability. The implementation included creation and maintenance of process documentation and training materials aligned to the SAP S/4HANA Order to Cash configuration and operational procedures.
Testing and rollout activities were executed regionally, with formal and informal test cycles, preparation of test scripts in HPALM, and localization testing across APAC countries including Singapore, Malaysia, Korea, Philippines, Thailand and Vietnam, as well as deployments in France, India and Central Eastern Europe. Cut over activities and post go live hypercare support were provided to stabilize accounts receivable, bank reconciliation and credit management operations during each regional activation.
Governance for the rollout used a regional umbrella model, with a Regional Central Vienna coordination point to deliver the best global template processes to more than 20 countries in Central and Eastern Europe. Process experts and system specialists for SAP Order to Cash led documentation updates, training rollouts and operational handover, enabling standardized Order Management controls and handoffs between finance, treasury and collection teams.
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GEODIS | Professional Services | 49720 | $12.4B | France | SAP | SAP S/4HANA Order to Cash | Order Management | 2024 | n/a |
In 2024, GEODIS implemented SAP S/4HANA Order to Cash to centralize Order Management and strengthen order to cash processing across the organization. The program centered on S4 HANA Core model design and implementation, with an explicit focus on treasury integration and consolidated transactional flows.
The SAP S/4HANA Order to Cash implementation covered explicit modules including outgoing payments, incoming payments, bank accounting, cash management, credit management and order to cash processing. Configuration activities addressed payment posting and settlement, bank accounting flows, credit check rules, billing and accounts receivable processing, and cash application automation consistent with Order Management functional workflows.
Solution integration was a named component of the engagement, delivering interfaces between SAP S/4HANA and bank accounting and payment channels, and orchestrating transactional handoffs between treasury and order management. Operational scope targeted finance, treasury and order management functions, aligning payment processing, cash visibility and credit controls within a unified Order Management platform.
Governance and rollout were structured around the S4 HANA Core model, with a S4 HANA Treasury and Order to Cash expert engaged from March 2024 to oversee design, configuration and solution integration. Implementation governance emphasized centralized process definitions, credit and cash management controls, and ongoing configuration ownership for the SAP S/4HANA Order to Cash capability.
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Glen Dimplex | Manufacturing | 8500 | $1.8B | Ireland | SAP | SAP S/4HANA Order to Cash | Order Management | 2020 | n/a |
In 2020 Glen Dimplex implemented SAP S/4HANA Order to Cash as part of a broader Project Causeway to instantiate a global business template across multiple functions, including Order to Cash, Procure to Pay, Plan to Manufacture, Finance, Distribution, and Supply Chain Management. The deployment centered on SAP S/4HANA Order to Cash within an Order Management category, with a data-first approach to enable designed business processes and testing prior to go live.
The migration and configuration effort was led by a focused ETL and data quality program that processed 54 data objects. The delivery included extract, enrich, cleanse, transform, load and reconcile capabilities, supported by business-provided templates for objects without legacy records, prioritization of top selling customers, and material cleanses that ensured complete bills of materials for product costing. Data snapshots from month ends were used to preserve financial integrity for trial balance proofing and to support repeatable test migrations.
Technically the migration toolset produced load files for SAP and supported loading via iDocs or output LTMC files. Two ERP systems were in scope as source systems for master data, and the program maintained parallel migration and live environments to allow reporting on ongoing business cleansing while test migrations ran. The solution included reconciliation reporting to validate successful loads into SAP S/4HANA Order to Cash and to surface downstream impacts of upstream data defects.
Governance was enforced through data quality reporting and dedicated review sessions, which recorded treatments for each data quality issue and tracked remediation progress. The reporting demonstrated cleansing impact and directed business teams to priority objects, enabling the project to align operational ownership with the technical migration pipelines.
Outcomes reported by the program include achieving 100% conformity to data quality rules across the 54 data objects within eight months, completion of the migration on schedule which shortened the hyper care period, consolidation of two ERP systems into a single SAP S4 environment, and the business outperforming the prior year revenue within one month of go live. Laridae remained engaged to support subsequent territorial rollouts to S4 HANA.
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Intel | Manufacturing | 88400 | $53.1B | United States | SAP | SAP S/4HANA Order to Cash | Order Management | 2024 | n/a |
In 2024 Intel launched a multiyear program deploying SAP S/4HANA Order to Cash as part of a broader supply chain SAP S/4HANA initiative, targeting core Order Management capabilities. The effort is structured into eight cross functional workstreams, explicitly covering Order to Cash, Source to Pay, and Material Procurement workstreams within the Supply Chain space.
The SAP S/4HANA Order to Cash implementation centers on Order Management functional workflows including order capture and orchestration, pricing and billing configuration, invoicing and accounts receivable orchestration, credit controls, and fulfillment orchestration. The program references Boundary Applications integration points and aligns OTC process flows with PTP and procurement planning to ensure end to end order processing and settlement.
Execution is staffed with onshore and offshore resources and includes coordination with external vendors and implementation partners to deliver release based development. Operational scope emphasizes collaboration with global stakeholders and supply chain business teams, with workstreams bridging ERP technical teams and business process owners to map requirements and manage interfaces to surrounding systems.
Governance follows a release cadence and cross functional steering model led by a Senior IT ERP Program Manager responsible for eight workstreams. The program completed its Design phase on time and kicked off Development for multiple releases, and program staff were recognized among 700 plus program resources in Q2/2024.
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Life Sciences | 6000 | $2.0B | Ireland | SAP | SAP S/4HANA Order to Cash | Order Management | 2021 | n/a |
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Manufacturing | 5985 | $1.4B | United States | SAP | SAP S/4HANA Order to Cash | Order Management | 2021 | n/a |
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Buyer Intent: Companies Evaluating SAP S/4HANA Order to Cash
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating SAP S/4HANA Order to Cash. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating SAP S/4HANA Order to Cash for Order Management include:
- Toronto-Dominion Bank, a Canada based Banking and Financial Services organization with 103000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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Toronto-Dominion Bank | Banking and Financial Services | 103000 | $44.8B | Canada | 2026-03-10 |
FAQ - APPS RUN THE WORLD SAP S/4HANA Order to Cash Coverage
SAP S/4HANA Order to Cash is a Order Management solution from SAP.
Companies worldwide use SAP S/4HANA Order to Cash, from small firms to large enterprises across 21+ industries.
Organizations such as Intel, Boehringer Ingelheim, GEODIS, Analog Devices and Johnson & Johnson Ireland are recorded users of
SAP S/4HANA Order to Cash for Order Management.
Companies using SAP S/4HANA Order to Cash are most concentrated in Manufacturing, Life Sciences and Professional Services, with adoption spanning over 21 industries.
Companies using SAP S/4HANA Order to Cash are most concentrated in United States, Germany and France, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SAP S/4HANA Order to Cash across Americas, EMEA, and APAC.
Companies using SAP S/4HANA Order to Cash range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 42.86%, and global enterprises with 10,000+ employees - 57.14%.
Customers of SAP S/4HANA Order to Cash include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified SAP S/4HANA Order to Cash customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Order Management.