Santander Brasil selects Genesys Cloud CX Chat Workforce Engagement for Workforce Management

In 2024, Santander Brasil, a Brazil based Banking and Financial Services organization with 55091 employees and revenues of $7.1B selected Genesys Cloud CX Chat Workforce Engagement for Workforce Management while displacing Legacy, and integrating with the existing systems being used.

Customer	Vendor	Old Product	New Product	Category	Market	Users	VAR/SI	When	Live
Santander Brasil	Genesys	Legacy	Genesys Cloud CX Chat Workforce Engagement	Workforce Management	HCM	n/a	n/a	2024	2024

Discover the latest software purchases and digital transformation initiatives being undertaken by Santander Brasil and its business and technology executives by accessing the entire Santander Brasil and its business and technology executives by becoming a Premium Subscriber. On a continuous basis, our research team identifies and updates the on-prem and cloud applications that are being used by Santander Brasil employees from publicly available data (Press Releases, Customer References, Case Studies, Success Stories, Testimonials, RFP, RFI, etc.) as well as proprietary sources, and incorporate them into the customer profile.