List of Mapp Cloud Customers
Mapp Digital US, LLC
3655 Nobel Drive Suite 500,
San Diego, 92122, CA,
United States
San Diego, 92122, CA,
United States
1 619 295 1856
Media
400
$80M
Since 2010, our global team of researchers has been studying Mapp Cloud customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Mapp Cloud for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Mapp Cloud for Customer Experience include: Burger King, a United States based Retail organisation with 34800 employees and revenues of $27.02 billion, Mutual of Omaha, a United States based Insurance organisation with 8300 employees and revenues of $9.35 billion, Skechers, a United States based Retail organisation with 20100 employees and revenues of $8.97 billion, Perkins Restaurant & Bakery, a United States based Leisure and Hospitality organisation with 25000 employees and revenues of $4.00 billion, Uc San Diego Health, a United States based Healthcare organisation with 13500 employees and revenues of $3.60 billion and many others.
Contact us if you need a completed and verified list of companies using Mapp Cloud, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Mapp Cloud customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1800GETLENS | Retail | 50 | $10M | United States | Mapp Digital | Mapp Cloud | Customer Experience | 2016 | n/a |
In 2016, 1800GETLENS implemented Mapp Cloud to instrument and orchestrate customer interactions on its public website. The deployment targeted Customer Experience use cases and aligned Mapp Cloud with the companys e-commerce and marketing functions to centralize visitor tracking and engagement.
The implementation leveraged standard Customer Experience capabilities in Mapp Cloud, including behavioral tracking, customer segmentation, campaign orchestration, personalization and email automation, alongside analytics dashboards for campaign and audience insights. Configuration efforts focused on event and page level data capture, segment definitions, campaign templates and automated message flows to support promotional and lifecycle campaigns on the website.
Operational ownership rested with marketing and e-commerce teams, with the rollout scoped to the website and instrumented at the front end to feed Mapp Cloud repositories for audience build and campaign delivery. Governance emphasized centralized campaign scheduling, audience definition controls and consent management, enabling coordinated customer journey workflows across web engagement and communications.
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Able Too | Non Profit | 20 | $2M | United States | Mapp Digital | Mapp Cloud | Customer Experience | 2015 | n/a |
In 2015, Able Too implemented Mapp Cloud to instrument its website for Customer Experience. The deployment uses the Mapp Cloud application to provide web analytics, customer profiling, segmentation, campaign orchestration, and onsite personalization capabilities that align with Customer Experience platform functionality. The implementation is centered on site-level tagging and cloud-hosted processing to capture visitor behavior and build contact-level profiles in Mapp Cloud.
Operational ownership is aligned to marketing and communications for outreach and donor engagement, reflecting Able Too's small organizational scale. Governance emphasizes centralized campaign configuration and segmentation workflows, enabling profile driven messaging and web-to-contact orchestration. Integrations beyond the website are not specified in the source data.
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ACD Systems | Professional Services | 10 | $1M | United States | Mapp Digital | Mapp Cloud | Customer Experience | 2016 | n/a |
In 2016, ACD Systems implemented Mapp Cloud on its public website to support Customer Experience. The deployment placed Mapp Cloud as the primary web-facing customer engagement layer for ACD Systems, reflecting a site-focused implementation appropriate for a 10 employee professional services firm.
Configuration emphasized web tagging and session-level analytics within Mapp Cloud, supporting visitor segmentation and digital campaign orchestration. Functional capabilities aligned with the Customer Experience category include personalization rules, audience segmentation workflows, and coordinated campaign orchestration across web and email touchpoints, enabling centralized campaign configuration and on-site messaging control.
Operational ownership was concentrated in the small marketing team, with centralized configuration and lightweight governance to manage segmentation, content personalization, and campaign calendars. The rollout centered on embedding Mapp Cloud scripts and tag management on the public site, aligning site content changes with campaign triggers and audience definitions, positioning ACD Systems Mapp Cloud Customer Experience work to support ongoing digital engagement and marketing operations at the website level.
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ACD Systems International | Professional Services | 10 | $1M | United States | Mapp Digital | Mapp Cloud | Customer Experience | 2016 | n/a |
In 2016, ACD Systems International deployed Mapp Cloud on its corporate website. ACD Systems International uses Mapp Cloud as a Customer Experience application to instrument web visitor behavior, centralize customer engagement, and support marketing workflows. The deployment is scoped to the company's corporate website and the marketing function for the United States based professional services firm with 10 employees.
The implementation relies on cloud hosted Mapp Cloud services and site level web instrumentation to collect behavioral data, execute multichannel campaign orchestration, and deliver on site personalization. Functional capabilities implemented align with common Customer Experience workflows, including analytics and reporting, behavioral segmentation, campaign orchestration, and personalization modules within Mapp Cloud. Governance and operational ownership are centered on the marketing team to run segmentation, campaign execution, and ongoing content targeting.
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Advanced Reservation Systems | Professional Services | 21 | $3M | United States | Mapp Digital | Mapp Cloud | Customer Experience | 2014 | n/a |
In 2014 Advanced Reservation Systems implemented Mapp Cloud for Customer Experience on its public website. Mapp Cloud was deployed to centralize web-based customer engagement, analytics and digital campaign capabilities supporting the company's marketing and customer service functions.
The implementation focused on site-level instrumentation and campaign management. Functional capabilities configured included web analytics and behavioral tracking, customer profiling and segmentation, campaign orchestration and email workflow capabilities, and on-site personalization consistent with Customer Experience platform workflows.
Deployment relied on tag-based front-end instrumentation and API layers to collect session and profile data from the aresdirect.com booking site, maintaining a lightweight architecture appropriate for a 21 employee professional services firm. Operational ownership was assigned to marketing, using the platform to drive customer engagement workflows across booking and support touchpoints.
Governance centered on marketing-led configuration, documented campaign approval processes and tag management to control data collection and campaign rollout across site pages. The configuration of Mapp Cloud aligned the Customer Experience application with core business functions without requiring enterprise-scale infrastructure.
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Government | 10 | $1M | United States | Mapp Digital | Mapp Cloud | Customer Experience | 2014 | n/a |
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Professional Services | 40 | $5M | United States | Mapp Digital | Mapp Cloud | Customer Experience | 2018 | n/a |
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Leisure and Hospitality | 50 | $5M | United States | Mapp Digital | Mapp Cloud | Customer Experience | 2014 | n/a |
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Leisure and Hospitality | 50 | $5M | United States | Mapp Digital | Mapp Cloud | Customer Experience | 2018 | n/a |
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Leisure and Hospitality | 500 | $90M | United States | Mapp Digital | Mapp Cloud | Customer Experience | 2023 | n/a |
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Showing 1 to 10 of 211 entries
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Mapp Cloud Coverage
Mapp Cloud is a Customer Experience solution from Mapp Digital.
Companies worldwide use Mapp Cloud, from small firms to large enterprises across 21+ industries.
Organizations such as Burger King, Mutual of Omaha, Skechers, Perkins Restaurant & Bakery and Uc San Diego Health are recorded users of
Mapp Cloud for Customer Experience.
Companies using Mapp Cloud are most concentrated in Retail, Insurance and Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using Mapp Cloud are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Mapp Cloud across Americas, EMEA, and APAC.
Companies using Mapp Cloud range from small businesses with 0-100 employees - 62.56%, to mid-sized firms with 101-1,000 employees - 25.59%, large organizations with 1,001-10,000 employees - 8.53%, and global enterprises with 10,000+ employees - 3.32%.
Customers of Mapp Cloud include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Mapp Cloud customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.