List of EpicCare Customers
Epic Systems
1979 Milky Way,
Verona, 53593, WI,
United States
Verona, 53593, WI,
United States
1 608-271-9000
Professional Services
14000
$5.8B
Since 2010, our global team of researchers has been studying EpicCare customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased EpicCare for Electronic Health Record from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using EpicCare for Electronic Health Record include: CVS Health, a United States based Healthcare organisation with 219000 employees and revenues of $372.81 billion, AdventHealth, a United States based Healthcare organisation with 92000 employees and revenues of $18.00 billion, Advocate Aurora Health, a United States based Healthcare organisation with 155000 employees and revenues of $15.75 billion, NYU Langone Health, a United States based Non Profit organisation with 51000 employees and revenues of $8.30 billion, Novant Health, a United States based Healthcare organisation with 36877 employees and revenues of $7.55 billion and many others.
Contact us if you need a completed and verified list of companies using EpicCare, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The EpicCare customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Access Community Health Network | Healthcare | 1200 | $186M | United States | Epic Systems | EpicCare | Electronic Health Record | 2013 | n/a |
In 2013, Access Community Health Network implemented EpicCare as its Electronic Health Record to centralize ambulatory and specialty clinical workflows across its Chicago sites. The EpicCare deployment served as the primary Electronic Health Record for clinical operations, with explicit ownership by a Team Lead Clinical Specialist responsible for IS oversight of EpicCare and adjacent clinical applications.
The implementation included focused specialty builds for rheumatology, ophthalmology, psychiatry, obgyn, cardiology, pediatrics, and gastroenterology, and emphasized clinical documentation configuration and order entry tailored to those service lines. Configuration work encompassed clinical documentation templates, specialty order sets, and pharmacy workflow alignment consistent with an Electronic Health Record implementation.
EpicCare was operated in conjunction with MyChart, Surescripts, and ROI/HIM under the same IS ownership, reflecting integrated patient access, ePrescribing, and release of information workflows. Operational coverage extended into physician informatics and residency interfaces, with participation in physician Epic workgroup activities and specialty committees including a women’s health workgroup and a pharmacy workgroup.
Governance and rollout were driven by clinical systems leadership who managed clinical projects, hired and mentored clinical analysts, and served as the Meaningful Use coordinator and IT owner for clinical quality reporting. The implementation included formal clinical governance through a clinical documentation committee and active physician liaison involvement, and staff presented implementation experience at Epic UGM in 2012.
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Adena Health System | Healthcare | 4100 | $1.0B | United States | Epic Systems | EpicCare | Electronic Health Record | 2021 | n/a |
In 2021, Adena Health System implemented EpicCare, deploying the Electronic Health Record to support clinical documentation and order entry across hospital departments. The go live occurred in February 2021 and included targeted ClinDoc and Orders support for frontline clinicians.
The EpicCare deployment emphasized ClinDoc and Orders support modules, with explicit operational use of the Medication Administration Record, MAR, and The Brain for immunization documentation. Support activities were delivered as remote elbow support to physicians at Go Live and as direct end user support for nurses and physicians working in hospital departments.
Operational scope centered on clinician enablement, with individual coaching and teaching to facilitate end user learning and hands on assistance documenting immunization administration in the patient chart. The implementation narrative documents acceptance and integration for effective use of EpicCare computer applications and highlights impacts to clinical documentation and medication administration workflows.
Governance and rollout detail focused on frontline support and workflow adoption during the immediate Go Live window, rather than systems level integrations. The work described is clinician facing, concentrated on enabling physicians and nurses to use EpicCare in routine inpatient department workflows.
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AdventHealth | Healthcare | 92000 | $18.0B | United States | Epic Systems | EpicCare | Electronic Health Record | 2022 | n/a |
In 2022 AdventHealth deployed EpicCare as part of a coordinated Epic suite that included Grand Central, Prelude, Cadence, and EpicCare. The deployment occurred at the Tampa, Florida site in December 2022, with operational coverage explicitly supporting the Adult Emergency Department, Pediatric Emergency Department, and the Women’s Center.
EpicCare was configured alongside Grand Central for bed and patient flow, Prelude for registration and admissions intake, and Cadence for scheduling, creating a unified Electronic Health Record environment. Configuration work emphasized emergency department charting, triage workflows, pediatric documentation patterns, and obstetrics clinical documentation, reflecting core Electronic Health Record functional workflows.
An Epic Analyst float provided on site support during December 2022, delivering application support across Adult ER, Peds ER, and the Women’s Center. The analyst role centered on stabilizing workflows, addressing department-specific configuration questions, and supporting clinicians through initial operational use of EpicCare.
Governance relied on departmental clinical informatics and site leadership to coordinate the short term float coverage and ongoing operational ownership. The deployment established EpicCare as the primary Electronic Health Record application for the covered clinical areas, with integrated module workflows across Grand Central, Prelude, Cadence, and EpicCare.
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Advocate Aurora Health | Healthcare | 155000 | $15.8B | United States | Epic Systems | EpicCare | Electronic Health Record | 2019 | n/a |
In 2019, Advocate Aurora Health implemented EpicCare as its Electronic Health Record for home health operations in Hazel Crest, Illinois. The deployment supported Advocate at Home clinicians delivering physical therapy and other home health services to clients in Chicago's South Suburbs.
The EpicCare implementation emphasized clinician facing modules, specifically EpicCare Remote Client, Rover and Hyperspace, to enable in field documentation and order management. The system rollout included classroom training and one on one tutorials delivered at the branch level, with a designated super user providing peer instruction and localized configuration guidance. Training content targeted mobile documentation workflows, care plan access and clinician task routing.
Operational support was embedded into the branch through deskside and phone troubleshooting for Epic software, along with laptop and phone hardware issue resolution for field staff. This support model maintained EpicCare Remote Client and Rover availability for point of care documentation while clinicians remained in the community.
Governance centered on a super user program and a branch classroom cadence that centralized clinician onboarding and ongoing user support, aligning workflows to EpicCare clinical documentation and remote client patterns. The implementation reflects a focused Electronic Health Record rollout for field clinician adoption, operational support and training driven governance.
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Ahs Management Company | Healthcare | 24900 | $6.0B | United States | Epic Systems | EpicCare | Electronic Health Record | 2017 | n/a |
In 2017, Ardent Health implemented EpicCare Electronic Health Record across its inpatient and ambulatory clinical settings. The implementation included a focused training and enablement program delivered from October 2017 to March 2018, with a credentialed Clindoc Orders trainer conducting role based instruction for Providers, Nurses, Specialty Nurses, Physician Navigators, and Techs to operationalize EpicCare workflows.
Configuration and module work centered on EpicCare inpatient and ambulatory clinical documentation and orders workflows, emphasizing clinician order entry, documentation templates, and role specific charting processes. The trainer assisted in curriculum updates, maintained One Team class registration and training tracks, proctored proficiency exams, and updated SharePoint and LMS documentation to align training artifacts with configured workflows.
Operational coverage focused on clinical operations and point of care functions, embedding EpicCare Electronic Health Record into provider and nursing routines across inpatient and ambulatory services. Governance activities documented training readiness and competency through proctored exams and updated learning materials, supporting standardized adoption of clinical documentation and orders processes without reference to external implementation partners.
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Healthcare | 5000 | $700M | United States | Epic Systems | EpicCare | Electronic Health Record | 2018 | n/a |
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Healthcare | 20000 | $4.4B | United States | Epic Systems | EpicCare | Electronic Health Record | 2017 | n/a |
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Healthcare | 10000 | $1.5B | United States | Epic Systems | EpicCare | Electronic Health Record | 2022 | n/a |
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Healthcare | 4200 | $978M | United States | Epic Systems | EpicCare | Electronic Health Record | 2015 | n/a |
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Healthcare | 750 | $100M | United States | Epic Systems | EpicCare | Electronic Health Record | 2010 | n/a |
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD EpicCare Coverage
EpicCare is a Electronic Health Record solution from Epic Systems.
Companies worldwide use EpicCare, from small firms to large enterprises across 21+ industries.
Organizations such as CVS Health, AdventHealth, Advocate Aurora Health, NYU Langone Health and Novant Health are recorded users of
EpicCare for Electronic Health Record.
Companies using EpicCare are most concentrated in Healthcare and Non Profit, with adoption spanning over 21 industries.
Companies using EpicCare are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of EpicCare across Americas, EMEA, and APAC.
Companies using EpicCare range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 2.7%, large organizations with 1,001-10,000 employees - 51.35%, and global enterprises with 10,000+ employees - 45.95%.
Customers of EpicCare include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified EpicCare customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Electronic Health Record.