Pottery Barn selects Verint Digital Feedback (formerly known as OpinionLab) for Customer Experience
In 2009, Pottery Barn, a United States based Retail organization with 7500 employees and revenues of $2.5B selected Verint Digital Feedback (formerly known as OpinionLab) for Customer Experience while displacing Legacy, and integrating with the existing systems being used.
| Customer | Vendor | Old Product | New Product | Category | Market | Users | VAR/SI | When | Live | Pottery Barn | Verint Systems | Legacy | Verint Digital Feedback (formerly known as OpinionLab) | Customer Experience | CRM | n/a | n/a | 2009 | 2009 |
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FAQ - Pottery Barn selects Verint Digital Feedback (formerly known as OpinionLab) for (Customer Experience)
In 2009, Pottery Barn selected Verint Digital Feedback (formerly known as OpinionLab) for Customer Experience to modernize their CRM operations and improve scalability, visibility, and control.
The Verint Digital Feedback (formerly known as OpinionLab) deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across CRM.
Pottery Barn is a Retail organization in United States, with approximately 7500 employees and $2.5B in annual revenue.
Pottery Barn has initiated the Verint Digital Feedback (formerly known as OpinionLab) implementation with an expected go-live in 2009, supporting its modernization of Customer Experience processes.
Pottery Barn has not disclosed the SI for the Verint Digital Feedback (formerly known as OpinionLab) implementation.
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