List of EpicCare Ambulatory Customers
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United States
Since 2010, our global team of researchers has been studying EpicCare Ambulatory customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased EpicCare Ambulatory for Electronic Health Record from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using EpicCare Ambulatory for Electronic Health Record include: CVS Health, a United States based Healthcare organisation with 219000 employees and revenues of $372.81 billion, Cigna Healthcare, a United States based Insurance organisation with 71295 employees and revenues of $244.38 billion, Optum, a United States based Insurance organisation with 95000 employees and revenues of $105.40 billion, Children's Health, a United States based Healthcare organisation with 10643 employees and revenues of $58.00 billion, CommonSpirit Health, a United States based Healthcare organisation with 160000 employees and revenues of $37.00 billion and many others.
Contact us if you need a completed and verified list of companies using EpicCare Ambulatory, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The EpicCare Ambulatory customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Access Community Health Network | Healthcare | 1200 | $186M | United States | Epic Systems | EpicCare Ambulatory | Electronic Health Record | 2016 | n/a |
In 2016, Access Community Health Network implemented EpicCare Ambulatory as its Electronic Health Record to centralize ambulatory clinical operations and provider documentation across its Chicago area community health clinics. The deployment positioned EpicCare Ambulatory as the core clinical system supporting outpatient care, with configuration focused on ambulatory workflows for primary care and integrated behavioral health services.
The implementation configured standard EpicCare Ambulatory functional modules including clinician documentation and charting, computerized provider order entry, e-prescribing, scheduling and appointment management, immunization and acute care documentation, and longitudinal problem list and medication reconciliation capabilities. Configuration work emphasized clinician-facing templates and clinical decision support rules aligned to ambulatory care pathways.
Operational coverage centered on ambulatory clinical teams and front desk scheduling staff, with technical ownership kept within the health network to manage ongoing configuration and build requests. Governance and training were institutionalized through a clinical training role, evidenced by an Epic Ambulatory Clinical Principal Trainer on staff since March 2021, providing sustained clinician education, build governance, and iterative workflow optimization.
Access Community Health Network EpicCare Ambulatory Electronic Health Record supports clinical operations, provider documentation workflows, medication management, and scheduling across the network, with ongoing governance and training structures to maintain ambulatory configuration and clinician adoption.
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AdvantageCare Physicians | Healthcare | 1300 | $600M | United States | Epic Systems | EpicCare Ambulatory | Electronic Health Record | 2016 | n/a |
In 2016, AdvantageCare Physicians implemented EpicCare Ambulatory as part of its outpatient Electronic Health Record portfolio. The deployment emphasized ambulatory clinical workflows and patient engagement across its Greater New York City Area clinic network, with a dedicated internal team to support ongoing configuration and operational needs.
Implementation encompassed EpicCare Ambulatory alongside Epic modules including Healthy Planet, EpicCare Link, CareEverywhere, MyChart, Kaleidoscope, Haiku, and Canto, providing outpatient charting, population health management, external provider access, health information exchange, patient portal services, imaging access, and mobile clinician access. Projects executed during the rollout included Specialty Optimization Improvements and configuration work to enable Telemedicine Video Integrated Visits, with EpicCare Ambulatory serving as the core clinical record for those workflows.
The Epic environment was integrated with non Epic applications explicitly listed in program documentation, including ZocDoc scheduling, MD Reports, and Vidyo for telemedicine video sessions, enabling scheduling, reporting, and virtual visit orchestration tied to ambulatory clinical processes. Operational coverage included supporting clinic openings and ongoing outpatient operations, with impacts on clinical operations, scheduling, care coordination, and patient engagement functions.
Governance and program management were run by a 14 person team of programmers, analysts, consultants, and project managers who also modernized clinical councils and standardized team collaboration using SharePoint and other tools. The program emphasized structured project and program management to coordinate module configuration, clinician feedback loops, and cross functional rollout activities.
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AdventHealth | Healthcare | 92000 | $18.0B | United States | Epic Systems | EpicCare Ambulatory | Electronic Health Record | 2022 | n/a |
In 2022, AdventHealth implemented EpicCare Ambulatory within its Ambulatory Care organization in Orlando, FL. EpicCare Ambulatory is an Electronic Health Record deployed to operationalize outpatient clinician documentation, order entry, scheduling, and ambulatory clinical decision support across the ambulatory care environment.
The implementation focused on configuration and build activities typical for an Electronic Health Record, including development and customization of documentation templates, order sets, and workflow rules. Teams conducted development, testing, deployment, and evaluation cycles, and created application and integrated test scripts to validate clinical workflows and interface mappings prior to go live.
Integrations and interface work were a central element of the program, with explicit activity in resolving integration and mapping issues and delivering interface solutions for sustained operations. The technical scope emphasized interface testing, ongoing maintenance planning, and providing on call support for application and integration incidents.
Program governance reflected a combined delivery and mentorship model, led by an Epic Analyst Lead who functioned as both builder and team lead mentor and who led and mentored a team of 15 to 20 direct reports. Operational practices included structured analysis of end user workflows, thorough testing regimens, troubleshooting protocols for mappings and interfaces, and knowledge transfer to sustain ambulatory clinical operations.
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Advocate Aurora Health | Healthcare | 155000 | $15.8B | United States | Epic Systems | EpicCare Ambulatory | Electronic Health Record | 2010 | n/a |
In 2010, Advocate Aurora Health deployed EpicCare Ambulatory as a core Electronic Health Record implementation across its ambulatory network. The program ran concurrently with Epic Cupid deployment activities that covered 12 hospitals and approximately 200 ambulatory clinics, positioning EpicCare Ambulatory as the primary ambulatory clinical system for more than 200 outpatient clinics and Hospital Outpatient Department settings.
The implementation encompassed end to end project leadership from requirements gathering through configuration, rigorous testing, and training. Configuration work included ambulatory workflows, clinician documentation templates, and development of SmartForms to streamline data entry, with the EpicCare Ambulatory application configured to reflect specialty specific and role based documentation requirements.
Environment and integration management were emphasized, with multiple environments provisioned and maintained across development, testing, and production to support staged validation and go live. The program included coordination across Epic modules and explicit interoperability work with Surescripts to facilitate medication and data exchange, aligning ambulatory clinical workflows with enterprise clinical systems.
Operational governance centered on cross functional collaboration among physicians, nurses, and administrative staff, with structured go live processes for issue triage, resolution, and prioritization of enhancements. Ongoing support and training were provided to drive user adoption, and environment management practices were maintained to ensure stability and continuity as EpicCare Ambulatory entered steady state operations.
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Akron Children's Hospital | Healthcare | 7000 | $1.4B | United States | Epic Systems | EpicCare Ambulatory | Electronic Health Record | 2012 | n/a |
In 2012, Akron Children's Hospital implemented EpicCare Ambulatory as its Electronic Health Record application from Epic Systems. The implementation targeted ambulatory clinics across the health system and established EpicCare Ambulatory as the primary point of care application for providers and clinicians in outpatient settings.
Implementation activities centered on configuration, build and install upgrades for EpicCare Ambulatory, with explicit operational workstreams for clinical charting, order entry, scheduling workflows and ambulatory encounter documentation. Internal roles such as EPIC ADT/Prelude Application Coordinator and EPIC EMR Specialist II executed detailed future-state specifications, release testing and creation of user training aids for end users, reflecting an emphasis on configuration governance and change control.
The EpicCare Ambulatory deployment was executed alongside Epic ADT Prelude functionality, with coordinated integrated testing and an upgrade program that included testing for the v2012 release between November 2013 and May 2014. Operational coverage included elbow to elbow go-live support for providers and clinicians in ambulatory clinics, and the implementation narrative documents hands-on troubleshooting, stabilization support and iterative validation of new releases.
Governance and process workstreams focused on documenting internal procedures, preparing specifications for system enhancements and orchestrating integrated testing cycles. Training, end-user support during go-live and stabilization phases, and structured testing of new releases were core elements of the rollout, embedding EpicCare Ambulatory into ambulatory clinical operations without external system integrator references.
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Healthcare | 8606 | $1.6B | United States | Epic Systems | EpicCare Ambulatory | Electronic Health Record | 2022 | n/a |
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Healthcare | 28500 | $5.8B | United States | Epic Systems | EpicCare Ambulatory | Electronic Health Record | 2021 | n/a |
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Healthcare | 3500 | $60M | United States | Epic Systems | EpicCare Ambulatory | Electronic Health Record | 2008 | n/a |
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Healthcare | 3600 | $800M | United States | Epic Systems | EpicCare Ambulatory | Electronic Health Record | 2016 | n/a |
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Healthcare | 5000 | $700M | United States | Epic Systems | EpicCare Ambulatory | Electronic Health Record | 2023 | n/a |
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Buyer Intent: Companies Evaluating EpicCare Ambulatory
- Iredell-Statesville Schools, a United States based Education organization with 2700 Employees
- Miracle Software, a India based Professional Services company with 2600 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Iredell-Statesville Schools | Education | 2700 | $267M | United States | 2025-08-15 | |
| Miracle Software | Professional Services | 2600 | $525M | India | 2025-07-29 |