NCS Group
5 Ang Mo Kio Street 62, NCS Hub,
Singapore, 569141,
Singapore
Singapore, 569141,
Singapore
65 6556 8000
Professional Services
NCS Group
List of Software Implementations where NCS Group is Reseller or System Integrator
NCS Group, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. NCS Group collaboration with software players such as SAP, Genesys and Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
NCS Group is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| NCS Group | Oracle | Oracle E-Business Suite | ERP Financial | ERP Financial Management |
| NCS Group | SAP | SAP Fiori | Apps Development | PaaS |
| NCS Group | SAP | SAP HCM (HR) | Core HR | HCM |
| NCS Group | SAP | SAP R/3 | ERP Financial | ERP Financial Management |
| NCS Group | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management |
| NCS Group | Microsoft | Microsoft Dynamics 365 Supply Chain Management | Supply Chain Management | SCM |
| NCS Group | Genesys | Genesys Enterprise IP Contact Center | PBX, VoiP and Phone Systems | Collaboration |
List of Software Implementations where NCS Group is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
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Ministry of Manpower | Government | 1000 | $132M | Singapore | SAP | SAP Fiori | Apps Development | 2018 | In 2018 NCS Group implemented SAP Fiori for the Ministry of Manpower. The SAP Fiori implementation is categorized under Apps Development and was scoped to deliver SAP HR and payroll capabilities for Singapore citizens. The implementation delivered functional modules for HR and payroll, including custom UI5 and Fiori screens coupled with ABAP objects to support backend business logic. Adobe forms were developed using Adobe LifeCycle designer to handle form based interactions and document generation as part of payroll and employee services. The project operated in Singapore and involved regular meetings with business users to gather and refine requirements using an Agile methodology. Operational coverage centered on HR and payroll business functions within the Ministry of Manpower, with ongoing responsibility to support SAP apps after go live. Governance emphasized iterative sprints and continuous stakeholder engagement, with NCS Group acting as the SAP consultant and implementation partner responsible for design, custom UI5 Fiori development, ABAP object creation, Adobe form development, and post deployment support. | |
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StarHub | Communications | 1637 | $1.9B | Singapore | Genesys | Genesys Enterprise IP Contact Center | PBX, VoiP and Phone Systems | 2003 | In 2003 StarHub implemented Genesys Enterprise IP Contact Center in the PBX, VoiP and Phone Systems category. The deployment targeted consolidation and modernization of telecom customer care and contact centre operations across StarHub's Singapore sites. The implementation paired an integrated Alcatel OmniPCX telephony layer with Genesys Enterprise IP Contact Center to provide centralized IVR, workforce management and enterprise reporting. Configuration work established call routing and IVR flows, workforce scheduling and WFM processes, and consolidated enterprise reporting to support contact centre operational workflows. The project delivery was executed by Singapore Computer Systems SCS, with NCS Group recorded as the SI VAR. Integrations explicitly included the Alcatel OmniPCX telephony switch alongside the Genesys contact center platform, aligning telephony infrastructure with application services for unified call handling and reporting across customer care. Operational scope covered StarHub customer care and contact centre functions in Singapore, with governance and process changes oriented toward resource allocation workflows and service availability monitoring. The deployment of Genesys Enterprise IP Contact Center was intended to improve resource allocation and service availability through centralized IVR, workforce management and enterprise reporting. | |
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Ministry of Manpower | Government | 1000 | $132M | Singapore | SAP | SAP HCM (HR) | Core HR | 2018 | In 2018, the Ministry of Manpower implemented SAP HCM (HR) in a Core HR deployment in Singapore, supported by SI NCS Group beginning December 2018. The initiative targeted HR and payroll processing for Singapore citizens and Ministry staff, focusing on personnel administration and payroll business functions. The technical scope centered on SAP HCM core HR and payroll configuration, with significant custom development. Consultants created custom UI5/Fiori user interfaces and ABAP objects to extend standard SAP HCM functionality, and developed Adobe forms using Adobe Life Cycle designer to handle payroll and employee documentation workflows. Integration work stayed within the SAP application landscape to enable payroll processing and employee record management, with operational coverage concentrated on the Ministry of Manpower HR and payroll departments. The deployment supported administrative processes for an organization of approximately 1000 employees and was executed in Singapore. Project governance followed an Agile methodology, with regular meetings between NCS Group consultants and business users to gather requirements and iterate on UI and form designs. Ongoing responsibilities included supporting SAP HCM (HR) applications, maintaining custom UI5/Fiori and ABAP artifacts, and operating Adobe Life Cycle designer forms in production. | |
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Manufacturing | 7512 | $1.4B | Singapore | SAP | SAP R/3 | ERP Financial | 2004 |
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Construction and Real Estate | 1900 | $608M | Australia | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | 2022 |
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Construction and Real Estate | 1900 | $608M | Australia | Microsoft | Microsoft Dynamics 365 Supply Chain Management | Supply Chain Management | 2022 |
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IT Decision Makers and Key Stakeholders at NCS Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Buyer Intent: Companies Evaluating NCS Group Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating NCS Group software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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NCS Group System Integrator / VAR Profile
NCS Group is a system integrator and technology consulting firm headquartered in Singapore, Singapore, with approximately 13000 employees and annual revenues of $2.8B.
NCS Group implements and supports enterprise applications across markets such as PaaS, Collaboration, HCM, ERP Financial Management and SCM.
APPS RUN THE WORLD tracks 6 verified NCS Group software implementations across industries and regions, including: Ministry of Manpower where NCS Group implemented SAP Fiori, StarHub where NCS Group implemented Genesys Enterprise IP Contact Center, and Ministry of Manpower where NCS Group implemented SAP HCM (HR).
NCS Group has a strategic VAR/SI partnership with SAP, Genesys and Microsoft, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing NCS Group partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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