Singapore, 569141,
Singapore
NCS Group
NCS Group, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. NCS Group collaboration with software players such as SAP, Genesys and Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| NCS Group | Oracle | Oracle E-Business Suite | ERP Financial | ERP Financial Management |
| NCS Group | SAP | SAP Fiori | Apps Development | PaaS |
| NCS Group | SAP | SAP HCM (HR) | Core HR | HCM |
| NCS Group | SAP | SAP R/3 | ERP Financial | ERP Financial Management |
| NCS Group | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management |
| NCS Group | Microsoft | Microsoft Dynamics 365 Supply Chain Management | Supply Chain Management | SCM |
| NCS Group | Genesys | Genesys Enterprise IP Contact Center | PBX, VoiP and Phone Systems | Collaboration |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Hi-P International | Manufacturing | 7512 | $1.4B | Singapore | SAP | SAP R/3 | ERP Financial | 2004 | In 2004, Hi-P International implemented SAP R/3 4.6C Enterprise Resource Planning system across 10 manufacturing plants. The SAP R/3 implementation served as Hi-P International's ERP Financial platform, consolidating transactional finance processes and aligning financial controls with manufacturing operations. SAP R/3 4.6C was configured to support standard ERP Financial capabilities, including Financial Accounting and Controlling, materials management and inventory control, and production planning workflows typical of an integrated ERP Financial deployment. The implementation emphasized order-to-cash and procure-to-pay process flows and master data harmonization to reduce transactional variability across sites. The project was executed with NCS Group as the systems integrator, and the rollout targeted the companys manufacturing footprint of 10 plants, bringing consistent transactional processing and chart of accounts across plant operations. Operational scope focused on finance, procurement, inventory and production functions within manufacturing sites to create a common operational ledger and control framework. Governance and process workstreams centered on standardizing procedures, establishing common master data governance, and instituting sustained continuous improvement in systems and procedures to maximize productivity across the company. The program was reported as successfully implemented, establishing SAP R/3 as the central ERP Financial backbone for Hi-P International's manufacturing operations. | |
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StarHub | Communications | 1637 | $1.9B | Singapore | Genesys | Genesys Enterprise IP Contact Center | PBX, VoiP and Phone Systems | 2003 | In 2003 StarHub implemented Genesys Enterprise IP Contact Center in the PBX, VoiP and Phone Systems category. The deployment targeted consolidation and modernization of telecom customer care and contact centre operations across StarHub's Singapore sites. The implementation paired an integrated Alcatel OmniPCX telephony layer with Genesys Enterprise IP Contact Center to provide centralized IVR, workforce management and enterprise reporting. Configuration work established call routing and IVR flows, workforce scheduling and WFM processes, and consolidated enterprise reporting to support contact centre operational workflows. The project delivery was executed by Singapore Computer Systems SCS, with NCS Group recorded as the SI VAR. Integrations explicitly included the Alcatel OmniPCX telephony switch alongside the Genesys contact center platform, aligning telephony infrastructure with application services for unified call handling and reporting across customer care. Operational scope covered StarHub customer care and contact centre functions in Singapore, with governance and process changes oriented toward resource allocation workflows and service availability monitoring. The deployment of Genesys Enterprise IP Contact Center was intended to improve resource allocation and service availability through centralized IVR, workforce management and enterprise reporting. | |
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Ministry of Manpower | Government | 1000 | $132M | Singapore | SAP | SAP Fiori | Apps Development | 2018 | In 2018 NCS Group implemented SAP Fiori for the Ministry of Manpower. The SAP Fiori implementation is categorized under Apps Development and was scoped to deliver SAP HR and payroll capabilities for Singapore citizens. The implementation delivered functional modules for HR and payroll, including custom UI5 and Fiori screens coupled with ABAP objects to support backend business logic. Adobe forms were developed using Adobe LifeCycle designer to handle form based interactions and document generation as part of payroll and employee services. The project operated in Singapore and involved regular meetings with business users to gather and refine requirements using an Agile methodology. Operational coverage centered on HR and payroll business functions within the Ministry of Manpower, with ongoing responsibility to support SAP apps after go live. Governance emphasized iterative sprints and continuous stakeholder engagement, with NCS Group acting as the SAP consultant and implementation partner responsible for design, custom UI5 Fiori development, ABAP object creation, Adobe form development, and post deployment support. | |
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Government | 1000 | $132M | Singapore | SAP | SAP HCM (HR) | Core HR | 2018 |
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Construction and Real Estate | 1900 | $608M | Australia | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | 2022 |
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Construction and Real Estate | 1900 | $608M | Australia | Microsoft | Microsoft Dynamics 365 Supply Chain Management | Supply Chain Management | 2022 |
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