NCS Group
5 Ang Mo Kio Street 62, NCS Hub,
Singapore, 569141,
Singapore
Singapore, 569141,
Singapore
65 6556 8000
Professional Services
NCS Group
List of Software Implementations where NCS Group is Reseller or System Integrator
NCS Group, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. NCS Group collaboration with software players such as Genesys, SAP and Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
NCS Group is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| NCS Group | Oracle | Oracle E-Business Suite | ERP Financial | ERP Financial Management |
| NCS Group | SAP | SAP Fiori | Apps Development | PaaS |
| NCS Group | SAP | SAP HCM (HR) | Core HR | HCM |
| NCS Group | SAP | SAP R/3 | ERP Financial | ERP Financial Management |
| NCS Group | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management |
| NCS Group | Microsoft | Microsoft Dynamics 365 Supply Chain Management | Supply Chain Management | SCM |
| NCS Group | Genesys | Genesys Enterprise IP Contact Center | PBX, VoiP and Phone Systems | Collaboration |
List of Software Implementations where NCS Group is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
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StarHub | Communications | 1637 | $1.9B | Singapore | Genesys | Genesys Enterprise IP Contact Center | PBX, VoiP and Phone Systems | 2003 | In 2003 StarHub implemented Genesys Enterprise IP Contact Center in the PBX, VoiP and Phone Systems category. The deployment targeted consolidation and modernization of telecom customer care and contact centre operations across StarHub's Singapore sites. The implementation paired an integrated Alcatel OmniPCX telephony layer with Genesys Enterprise IP Contact Center to provide centralized IVR, workforce management and enterprise reporting. Configuration work established call routing and IVR flows, workforce scheduling and WFM processes, and consolidated enterprise reporting to support contact centre operational workflows. The project delivery was executed by Singapore Computer Systems SCS, with NCS Group recorded as the SI VAR. Integrations explicitly included the Alcatel OmniPCX telephony switch alongside the Genesys contact center platform, aligning telephony infrastructure with application services for unified call handling and reporting across customer care. Operational scope covered StarHub customer care and contact centre functions in Singapore, with governance and process changes oriented toward resource allocation workflows and service availability monitoring. The deployment of Genesys Enterprise IP Contact Center was intended to improve resource allocation and service availability through centralized IVR, workforce management and enterprise reporting. | |
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Hi-P International | Manufacturing | 7512 | $1.4B | Singapore | SAP | SAP R/3 | ERP Financial | 2004 | In 2004, Hi-P International implemented SAP R/3 4.6C Enterprise Resource Planning system across 10 manufacturing plants. The SAP R/3 implementation served as Hi-P International's ERP Financial platform, consolidating transactional finance processes and aligning financial controls with manufacturing operations. SAP R/3 4.6C was configured to support standard ERP Financial capabilities, including Financial Accounting and Controlling, materials management and inventory control, and production planning workflows typical of an integrated ERP Financial deployment. The implementation emphasized order-to-cash and procure-to-pay process flows and master data harmonization to reduce transactional variability across sites. The project was executed with NCS Group as the systems integrator, and the rollout targeted the companys manufacturing footprint of 10 plants, bringing consistent transactional processing and chart of accounts across plant operations. Operational scope focused on finance, procurement, inventory and production functions within manufacturing sites to create a common operational ledger and control framework. Governance and process workstreams centered on standardizing procedures, establishing common master data governance, and instituting sustained continuous improvement in systems and procedures to maximize productivity across the company. The program was reported as successfully implemented, establishing SAP R/3 as the central ERP Financial backbone for Hi-P International's manufacturing operations. | |
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Maas Holdings | Construction and Real Estate | 1900 | $608M | Australia | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | 2022 | In 2022, Maas Holdings implemented Microsoft Dynamics 365 for Finance and Operations. Microsoft Dynamics 365 for Finance and Operations was deployed as the enterprise ERP Financial backbone to standardize finance and supply chain processing across the group. The implementation delivered a Finance and SCM configuration, with workstreams covering core ERP Financial capabilities such as general ledger, accounts payable, accounts receivable, cash management, procurement, inventory control and project accounting tailored to construction workflows. The Business Excellence Program concurrently executed Payroll Implementation, Expense Management System Implementation and Time and Attendance System Implementation to align workforce and pay processes with the new finance ledger. Integrations focused on consolidating master data and transactional flows between Microsoft Dynamics 365 for Finance and Operations and the payroll, expense and time keeping systems implemented under the program. Operational coverage spanned the company business units in Construction Materials, Civil Construction & Hire, Residential & Commercial Real Estate and Manufacturing, and impacted finance, supply chain, payroll, human resources and project delivery functions across the organization in Australia. The program was governed through a Business Excellence Program structure, emphasizing business process design, process improvement and project delivery practices. NCS Group served as the SI partner, and project staffing included Business Analysts from February 2022 to July 2023, a Senior Business Analyst from July 2023 to March 2024, and an Operational Excellence Manager from March 2024 onward, supporting rollout governance and business process reengineering. | |
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Construction and Real Estate | 1900 | $608M | Australia | Microsoft | Microsoft Dynamics 365 Supply Chain Management | Supply Chain Management | 2022 |
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Government | 1000 | $132M | Singapore | SAP | SAP Fiori | Apps Development | 2018 |
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Government | 1000 | $132M | Singapore | SAP | SAP HCM (HR) | Core HR | 2018 |
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IT Decision Makers and Key Stakeholders at NCS Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Buyer Intent: Companies Evaluating NCS Group Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating NCS Group software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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NCS Group System Integrator / VAR Profile
NCS Group is a system integrator and technology consulting firm headquartered in Singapore, Singapore, with approximately 13000 employees and annual revenues of $2.8B.
NCS Group implements and supports enterprise applications across markets such as Collaboration, ERP Financial Management, SCM, PaaS and HCM.
APPS RUN THE WORLD tracks 6 verified NCS Group software implementations across industries and regions, including: StarHub where NCS Group implemented Genesys Enterprise IP Contact Center, Hi-P International where NCS Group implemented SAP R/3, and Maas Holdings where NCS Group implemented Microsoft Dynamics 365 for Finance and Operations.
NCS Group has a strategic VAR/SI partnership with Genesys, SAP and Microsoft, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing NCS Group partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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