eBay

2025 Hamilton Avenue,
San Jose, 95125, CA,
United States

https://www.ebay.com/

1 408-376-7108

Retail

eBay Technographics

eBay Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by eBay and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11500 eBay employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that eBay has purchased the following applications: Domo for Analytics and BI in 2012, Easypost Shipping API for API Management in 2017, Rackspace Cloud for Application Hosting and Computing Services in 2015 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems eBay is running and its propensity to invest more and deepen its relationship with Domo , Easypost , Rackspace Technology or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing eBay revenues, which have grown to $10.28 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for eBay intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

eBay Data, Technology Stack, and Enterprise Applications

Analytics and BI

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Domo	Legacy	Domo	Analytics and BI	Analytics and BI	n/a	2012	2018

PaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Easypost	Legacy	Easypost Shipping API	API Management	PaaS	n/a	2017	2017
Subscribe	Subscribe	Subscribe	iPaaS (Integration Platform as a Service)	PaaS	Subscribe	2024	2024
Subscribe	Subscribe	Subscribe	Robotic Process Automation	PaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Transactional Email	PaaS	Subscribe	2018	2018

IaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Rackspace Technology	Legacy	Rackspace Cloud	Application Hosting and Computing Services	IaaS	n/a	2015	2015
Subscribe	Subscribe	Subscribe	Cloud Storage	IaaS	Subscribe	2004	2004
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Database Management, Open-Source Database	IaaS	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Database Management, Open-Source Database	IaaS	Subscribe	2017	2017

CRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Call Center	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Community Management	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Sales Automation, CRM, Sales Engagement	CRM	Subscribe	2020	2020

HCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Core HR	HCM	Subscribe	2014	2018
Subscribe	Subscribe	Subscribe	Employee Experience	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Payroll	HCM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Recruiting, Applicant Tracking System	HCM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Succession and Leadership Planning	HCM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Time and Attendance	HCM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Workforce Analytics	HCM	Subscribe	2024	2024
Subscribe	Subscribe	Subscribe	Workforce Management	HCM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Workforce Scheduling	HCM	Subscribe	2013	2013

Content Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Digital Signing	Content Management	Subscribe	2023	2023

EPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	EPM	EPM	Subscribe	2019	2019

ERP Financial Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Expense Management	ERP Financial Management	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Financial Consolidation and Close	ERP Financial Management	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Payment Processing	ERP Financial Management	Subscribe	2021	2021

SPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Incentive Compensation Management	SPM	Subscribe	2014	2015

AI Development

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	ML and Data Science Platforms	AI Development	Subscribe	2016	2017

SCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Order Management	SCM	Subscribe	2019	2019

Procurement

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Procurement	Procurement	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Supplier Relationship Management	Procurement	Subscribe	2014	2014

CyberSecurity

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	CyberSecurity	Subscribe	2020	2020

TRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Treasury Management	TRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Treasury Management	TRM	Subscribe	2019	2019

IT Decision Makers and Key Stakeholders at eBay

First Name	Last Name	Title	Function	Department	Email	Phone
Subscribe	Subscribe	SVP, Chief People Officer	CXO	HR	Subscribe	Subscribe
Subscribe	Subscribe	Vice President, HR Business Partner and Global Talent/Recruiting	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	VP, Global Total Rewards	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	Director, Human Resources	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Head of Analytics, Global Advertising Revenue Acceleration	Director	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Vice President Customer Support Operations and Analytics	VP	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Head of Analytics, eBay Classifieds	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Director of Data Science/Machine Learning	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Senior Data Scientist / Machine Learning Engineer	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	CFO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Director, Global Finance and Analytics	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Vice President, Treasurer	VP	Treasury	Subscribe	Subscribe
Subscribe	Subscribe	Director Internal Audit	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Vice President of Finance and CAE	VP	Finance	Subscribe	Subscribe
Subscribe	Subscribe	VP Chief Accounting Officer	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Head of Global Procurement & Strategic Sourcing - Chief Procurement Officer	Director	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	CIO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Chief People Officer	CXO	HR	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director, Global Benefits & Wellness	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Interim Chief Financial Officer	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Head of Workforce Management	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Payroll Manager	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	CIO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	COO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Director of Marketing FP&A	Director	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Director, Marketing-Audience Strategy	Director	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	VP, GM Global Advertising	VP	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Senior Product Manager, Customer Marketing	Manager	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Global Chief Marketing Officer	CXO	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Director, Global Product Marketing & GTM	Director	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	CRM and Marketing Automation Campaign Manager	Manager	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Extra	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Director Customer Experience	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Sales Executive	Manager	Sales	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director Customer Experience	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Senior Sales Operations Manager, Strategy	Manager	Sales	Subscribe	Subscribe
Subscribe	Subscribe	Sales Operations Manager	Manager	Sales	Subscribe	Subscribe
Subscribe	Subscribe	Director, Compensation	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Director, Shipping Experience	Director	Supply Chain	Subscribe	Subscribe

Apps Being Evaluated by eBay Executives

Date	Company	Status	Vendor	Product	Category	Market
2025-03-26	eBay	Evaluated	Genesys	Genesys PureCloud Platform	Call Center, Customer Experience	CRM
2025-02-25	eBay	Evaluated	TalkShopLive	TalkShopLive	eCommerce	eCommerce
2025-02-18	eBay	Evaluated	MercadoLibre	Mercado Pago	Payment Processing	ERP Financial Management
2024-12-26	eBay	Evaluated	Subscribe	Subscribe	Collaboration	Collaboration
2024-06-18	eBay	Evaluated	Subscribe	Subscribe	Call Center	CRM
2024-06-04	eBay	Evaluated	Subscribe	Subscribe	Analytics and BI	Analytics and BI

eBay Technographics

Analytics and BI

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PaaS

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IaaS

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CRM

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HCM

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Content Management

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EPM

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ERP Financial Management

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SPM

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