Legal Aid WA
32 St Georges Terrace,
Perth, 6000, WA,
Australia
Perth, 6000, WA,
Australia
61 3 0065-0579
Government
Legal Aid WA Technographics
Legal Aid WA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Legal Aid WA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 518 Legal Aid WA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Legal Aid WA has purchased the following applications: TechnologyOne ERP for ERP Financial in 2016, Ascender Preceda for Core HR in 2016, ReadSpeaker Text to Speech for Natural Language Processing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Legal Aid WA is running and its propensity to invest more and deepen its relationship with TechnologyOne , National Australia Bank , Ascender or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Legal Aid WA revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Legal Aid WA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Legal Aid WA Tech Stack and Enterprise Applications
Legal Aid WA ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne ERP | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016 Legal Aid WA implemented TechnologyOne ERP to support core finance operations within the ERP Financial category across its central finance team in Perth and its regional offices. The deployment positioned TechnologyOne ERP as the transactional backbone for accounts payable, purchase order processing and standing orders, and month end financial close activities.
TechnologyOne ERP was used to run discrete financial modules and day to day accounting workflows, specifically accounts payable invoice authorization and coding, purchase order matching, trade creditor reconciliation, daily and end of month bank reconciliations, petty cash issuance and top ups, and staff travel allowance processing. The finance team also processed credit card payments using Flexipurchase alongside TechnologyOne ERP, indicating a tied workflow for card expense settlement and payment execution.
Operational coverage included finance officers based in Perth and routine cheque issuance for regional offices, with governance centered on invoice authorization workflows, PO to invoice matching, and regular reconciliation cadences. Controls and process rules were implemented for petty cash reconciliation, weekly top ups, and month end processing to enforce accounting discipline within the ERP Financial environment.
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Expense Management | ERP |
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2016 | 2016 |
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Legal Aid WA HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ascender | Legacy | Ascender Preceda | Core HR | HCM | n/a | 2016 | 2016 |
In 2016 Legal Aid WA implemented Ascender Preceda as its Core HR platform to centralize recruitment, employee recordkeeping and onboarding workflows. Ascender Preceda is used as the primary HRIS to verify personal details when creating contracts of employment and to maintain staff records across paper and electronic stores.
The implementation covers standard Core HR capabilities including end to end recruitment management, candidate management, creation and maintenance of recruitment files, internal expression of interest pools, selection reports and contract generation. Recruitment workflows were executed through the Recruitment Advertising Management System RAMS with adverts also placed through Adcorp, and the HR team used Ascender Preceda to support staff inductions, pre employment checks, job description maintenance and routine HR queries.
Operational integrations and coverage are explicit, Ascender Preceda was integrated into the HR team procedures alongside the DMS file management system for electronic records and RAMS for recruitment advertising. The platform supports operational processes that span the Perth office and coordinated activities for staff relocations to remote areas, including liaison with the housing department under the GROH housing scheme and coordination of travel and relocation services.
Governance and process changes focus on structured recruitment controls and case handling, HR staff participate on selection panels, manage breach claims during the breach period, perform reference checking and produce selection reports, and apply interpretations of policies, agreements and commissioner instructions. The system is embedded into day to day HR operations at Legal Aid WA and used by HR Officers to support recruitment, onboarding, employee record maintenance and relocation workflows.
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Payroll | HCM |
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2016 | 2016 |
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Recruiting | HCM |
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2018 | 2018 |
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Legal Aid WA AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ReadSpeaker Holding | Legacy | ReadSpeaker Text to Speech | Natural Language Processing | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Legal Aid WA implemented ReadSpeaker Text to Speech on its public website. ReadSpeaker Text to Speech, a Natural Language Processing application, is embedded into public-facing pages to provide browser-based audio rendering of site text, selectable text playback, and user controls for voice and speed, enabling on-demand audio of legal content.
The deployment uses a client-side integration model that converts rendered HTML into streamed audio via an on-page player, aligning with web accessibility and content-to-speech workflows. Operational coverage spans the Legal Aid WA public site and serves clients, advocates, and visitors seeking legal information, with configuration and governance managed by the web content and digital services teams who control placement, accessibility settings, and publishing workflows for audio-enabled pages.
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IT Decision Makers and Key Stakeholders at Legal Aid WA
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Chief Executive Officer | CXO | Finance | |
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Senior HR Manager | Manager | HR | |
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HR Officer | Manager | HR | |
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Senior Human Resource Consultant | Manager | HR | |
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Senior Human Resources Consultant | Manager | HR | |
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CIO | CXO | IT | |
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Business Services Director | Director | Operations | |
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Acting manager, Budgeting, Strategy and Reporting | Manager | Finance | |
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Program Director, Digital Transformation | Director | IT | |
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Apps Being Evaluated by Legal Aid WA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Legal Aid WA IT executives and key decision makers. This section highlights Legal Aid WA's latest recorded technology evaluations, including Salesforce Experience Cloud for Customer Engagement, Customer Experience on 2025-04-02 and Genesys Cloud CX for Call Center on 2025-03-26. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Legal Aid WA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-04-02 | Legal Aid WA | Evaluated | Salesforce | Salesforce Experience Cloud | Customer Engagement, Customer Experience | CRM |
| 2025-03-26 | Legal Aid WA | Evaluated | Genesys | Genesys Cloud CX | Call Center | CRM |
FAQ - APPS RUN THE WORLD Legal Aid WA Technographics
Legal Aid WA is a Government organization based in Australia,
with around 518 employees and annual revenues of $30.0 million.
Legal Aid WA operates a diverse technology stack with applications such as
TechnologyOne ERP, Ascender Preceda and ReadSpeaker Text to Speech,
covering areas like ERP Financial, Core HR and Natural Language Processing.
Legal Aid WA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as TechnologyOne, Ascender and ReadSpeaker Holding.
Legal Aid WA recently adopted applications including
ReadSpeaker Text to Speech in 2021, Thomson Reuters BigRedSky eRecruitment in 2018 and TechnologyOne ERP in 2016,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Legal Aid WA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Legal Aid WA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Legal Aid WA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.