List of 3cx Platform Customers
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Since 2010, our global team of researchers has been studying 3cx Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased 3cx Platform for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using 3cx Platform for Call Center include: Just Eat, a United Kingdom based Professional Services organisation with 3600 employees and revenues of $1.35 billion, SII Group, a France based Professional Services organisation with 8000 employees and revenues of $642.0 million, Askona, a Russia based Manufacturing organisation with 4000 employees and revenues of $300.0 million, Go-Centric, a United Kingdom based Professional Services organisation with 1000 employees and revenues of $200.0 million, Essilor Nederland, a Netherlands based Healthcare organisation with 1000 employees and revenues of $130.0 million and many others.
Contact us if you need a completed and verified list of companies using 3cx Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The 3cx Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Angling Direct | Retail | 447 | $95M | United Kingdom | 3CX | 3cx Platform | Call Center | 2019 | n/a |
In 2019 Angling Direct implemented 3cx Platform as its Customer Communication Platform to centralize inbound voice channels for the customer service organization. The deployment was positioned to support the retailer’s customer-facing operations within a business that employs 447 staff and manages order workflows across storefront and back office systems.
The 3cx Platform implementation focused on telephony capabilities for inbound call handling, call routing and agent queuing aligned with standard Customer Communication Platform functionality. 3cx Platform was configured to operate alongside the team’s existing ticketing processes, enabling coordinated handling of voice contacts and support tickets.
Integrations were explicitly bound to the customer service technology stack, with 3cx Platform working in context with Zendesk for email and ticket management, Epicor for backend ordering processes, and Magento for the frontend ordering system. Operational coverage concentrated on the customer service department, while processes interfaced with logistics and order management functions to support end to end order resolutions.
Governance and rollout emphasized operational training and onboarding, with front line staff responsible for coaching new team members and adapting workflows for combined telephony and ticket workflows. Change management concentrated on refining contact handling procedures and aligning agent responsibilities across call, email and order amendment activities.
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Askona | Manufacturing | 4000 | $300M | Russia | 3CX | 3cx Platform | Call Center | 2015 | ICE Partners |
In 2015 Askona deployed the 3cx Platform as a Customer Communication Platform to consolidate corporate telephony and real-time communications across its manufacturing organization. The deployment targeted Askona's 4000 employee footprint in Russia and used the 3CX PRO Edition as the implemented application.
The implementation emphasized Customer Communication Platform capabilities typical for enterprise voice, including enterprise extensions, advanced call routing, voicemail, conferencing, and desktop softphone provisioning. Configuration work centered on the 3CX PRO Edition administrative console for centralized user provisioning, dial plan configuration, and role‑based administration to support operations and help desk functions.
3CX PRO Edition was installed and deployed in a matter of hours with the help of Moscow-based 3CX Partner ICE Partners. The partner-led rollout included system provisioning, extension mapping, and end user onboarding, with governance handed to Askona administrators supported by ICE Partners during initial cutover and stabilization.
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Essilor Nederland | Healthcare | 1000 | $130M | Netherlands | 3CX | 3cx Platform | Call Center | 2017 | Kerkhoven Automatisering |
In 2017 Essilor Nederland implemented the 3cx Platform, a Customer Communication Platform, in collaboration with Kerkhoven Automatisering. The deployment provisioned a 3CX PBX backbone paired with 300 Yealink IP Phones and 3CX softphone apps to establish unified voice endpoints across the organization.
The architecture centered on the 3CX PBX for enterprise voice and unified communications, with configuration focused on user extensions, SIP endpoint provisioning and softphone client configuration to support internal communication and customer facing teams. Kerkhoven Automatisering managed the rollout and cutover activities, executing device provisioning and endpoint commissioning without any disruption to services, and establishing operational ownership for IT and the implementation partner for ongoing management.
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Professional Services | 1000 | $200M | United Kingdom | 3CX | 3cx Platform | Call Center | 2019 | n/a |
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Education | 100 | $8M | United States | 3CX | 3cx Platform | Call Center | 2016 | Jomar Technologies |
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Professional Services | 3600 | $1.4B | United Kingdom | 3CX | 3cx Platform | Call Center | 2019 | n/a |
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Education | 220 | $18M | United Kingdom | 3CX | 3cx Platform | Call Center | 2013 | TRI-LAN I.T. |
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Retail | 150 | $105M | United Kingdom | 3CX | 3cx Platform | Call Center | 2019 | n/a |
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Automotive | 200 | $20M | South Africa | 3CX | 3cx Platform | Call Center | 2016 | n/a |
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Professional Services | 8000 | $642M | France | 3CX | 3cx Platform | Call Center | 2017 | n/a |
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Buyer Intent: Companies Evaluating 3cx Platform
- Tarr, a Hungary based Retail organization with 50 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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