AI Buyer Insights:

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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

List of Acquire Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Aadi Infotech Professional Services 30 $3M India Acquire Acquire Customer Support 2019 n/a
In 2019, Aadi Infotech implemented Acquire on their website. Aadi Infotech deployed Acquire as a Customer Engagement solution to centralize customer-facing conversations for the professional services firm of 30 employees based in India. The implementation focused on embedding Acquire into public web pages to capture live chat and asynchronous messaging interactions, positioning Acquire as the primary client inquiry and lead capture touchpoint. Configuration emphasized agent routing, conversation tagging, and templated responses to support sales and client services workflows, reflecting Customer Engagement functional modules such as live chat, chatbot-ready flows, and shared inbox orchestration. Acquire was integrated directly at the website front end, with operational ownership assigned to sales and client services teams and a phased rollout across client-facing pages. Governance included simple escalation rules, daily monitoring of conversations, and training for a small agent group to manage inbound inquiries, maintaining a lightweight, web-native architecture aligned to Aadi Infotech Acquire Customer Engagement needs.
ABNB Federal Credit Union Banking and Financial Services 195 $23M United States Acquire Acquire Customer Support 2022 n/a
In 2022, ABNB Federal Credit Union deployed Acquire on their website. Acquire is a Customer Engagement application implemented to centralize web-based member interactions and provide a single digital channel for real-time and asynchronous engagement with members. The implementation of Acquire focused on Customer Engagement capabilities typical to the category, including a web-based agent console, real-time chat sessions, asynchronous messaging threads, canned responses, automated routing and queuing, conversation history, and basic bot-assisted handling. Acquire was configured to surface member context within chat sessions and to standardize agent workflows for handling inbound web inquiries. Operational coverage is concentrated on the credit union’s public website and the front-line member services function, with the platform supporting member support, digital account servicing inquiries, and online member acquisition touchpoints. The deployment was sized for a mid-market financial services environment, aligning agent workloads with web traffic patterns and extending digital servicing hours without altering core back-office systems. Governance changes included formalizing conversation ownership rules, escalation pathways from web chat to internal teams, configuration of response templates, and a structured rollout with agent training and phased activation of bot-assisted automation. Documentation and operational procedures were put in place to manage chat routing, response SLAs, and agent handoffs within the Acquire environment.
Accelo Professional Services 101 $10M United States Acquire Acquire Customer Support 2018 n/a
In 2018 Accelo deployed Acquire to power Customer Engagement on its website, positioning Acquire as the primary web channel for inbound client interactions. The implementation emphasized web messaging and live chat capabilities to support customer support and pre-sales engagement, with Acquire embedded as a site-facing chat widget and message center. Acquire was configured to capture leads and route conversations to Accelo teams, establishing a direct Company Application Category Business Function relationship between Accelo, Acquire, Customer Engagement, and support and sales operations. The deployment focused on front-end modules typical for the Customer Engagement category, including real-time chat, asynchronous messaging, lead capture forms, and conversation routing rules. Configuration work concentrated on widget placement, conversation routing and escalation workflows, and linking web inquiries into Accelo internal CRM and ticketing processes for follow up. Governance covered operational ownership by support and sales teams and standard workflows for message triage and handoff across those functions.
Professional Services 100 $11M United States Acquire Acquire Customer Support 2018 n/a
Automotive 36 $4M Malaysia Acquire Acquire Customer Support 2022 n/a
Distribution 17 $1M Netherlands Acquire Acquire Customer Support 2020 n/a
Automotive 25 $20M Germany Acquire Acquire Customer Support 2021 n/a
Automotive 26 $3M Italy Acquire Acquire Customer Support 2020 n/a
Retail 60 $7M United States Acquire Acquire Customer Support 2018 n/a
Retail 150 $50M United Kingdom Acquire Acquire Customer Support 2020 n/a
Showing 1 to 10 of 60 entries

Buyer Intent: Companies Evaluating Acquire

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FAQ - APPS RUN THE WORLD Acquire Coverage

Acquire is a Customer Support solution from Acquire.

Companies worldwide use Acquire, from small firms to large enterprises across 21+ industries.

Organizations such as PSA Group, Enbridge Gas Distribution, HDFC ERGO General Insurance, Toll Brothers and Citroen, an Stellantis company are recorded users of Acquire for Customer Support.

Companies using Acquire are most concentrated in Automotive, Utilities and Insurance, with adoption spanning over 21 industries.

Companies using Acquire are most concentrated in France, Canada and India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Acquire across Americas, EMEA, and APAC.

Companies using Acquire range from small businesses with 0-100 employees - 48.33%, to mid-sized firms with 101-1,000 employees - 31.67%, large organizations with 1,001-10,000 employees - 13.33%, and global enterprises with 10,000+ employees - 6.67%.

Customers of Acquire include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Acquire customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Support.