List of Agilysys InfoGenesis POS Customers
Agilysys
3655 Brookside Parkway Suite 300,
Alpharetta, 30022, GA,
United States
Alpharetta, 30022, GA,
United States
1 770-810-7800
Professional Services
2200
$276M
Since 2010, our global team of researchers has been studying Agilysys InfoGenesis POS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Agilysys InfoGenesis POS for Point Of Sale from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Agilysys InfoGenesis POS for Point Of Sale include: Boyd Gaming, a United States based Leisure and Hospitality organisation with 16129 employees and revenues of $3.74 billion, Delaware North, Australia and New Zealand, a Australia based Leisure and Hospitality organisation with 55000 employees and revenues of $3.00 billion, Choctaw Casino & Resort, a United States based Leisure and Hospitality organisation with 1500 employees and revenues of $700.0 million, Morongo Casino Resort & Spa, a United States based Leisure and Hospitality organisation with 3000 employees and revenues of $470.0 million, Hôtel de Crillon, A Rosewood Hotel, a United States based Leisure and Hospitality organisation with 1575 employees and revenues of $406.0 million and many others.
Contact us if you need a completed and verified list of companies using Agilysys InfoGenesis POS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The Agilysys InfoGenesis POS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Boyd Gaming | Leisure and Hospitality | 16129 | $3.7B | United States | Agilysys | Agilysys InfoGenesis POS | Point Of Sale | 2025 | n/a |
In 2025, Boyd Gaming implemented Agilysys InfoGenesis POS as its enterprise Point of Sale solution across its gaming properties. The Agilysys InfoGenesis POS deployment is contracted as a SaaS omnichannel ecosystem to standardize transaction processing and guest interactions across 28 gaming entertainment properties in the United States.
The implementation includes the InfoGenesis core system together with Agilysys OnDemand, guest self service Kiosks, Kitchen Display Stations KDS, Loyalty Promotions and the Analyze module. These functional components support self service ordering, on demand mobile food and beverage ordering profit centers, kitchen orchestration and centralized promotions and loyalty management.
Architecturally the rollout is organized as a cloud based SaaS ecosystem that will unify data and transactions across all endpoints, including kiosks, on demand mobile ordering profit centers and kitchen display stations. Local property endpoints exchange transaction and guest profile data with the central InfoGenesis platform to maintain consistent order routing, payment processing and guest profile synchronization while preserving per property profit center workflows.
Operational scope covers Boyd Gaming's 28 properties in the United States and impacts food and beverage operations, guest services, loyalty and revenue bearing profit centers. Governance emphasis is on a standardized POS feature set and centralized promotions and loyalty configuration, enabling consistent guest offers and operating procedures across properties.
Unified data and transactions across the Agilysys InfoGenesis POS ecosystem are intended to help Boyd optimize guest engagement and offers and to inform operational decisions. The deployment is positioned to enhance automation to support staff and to deliver deeper operational insights through the Analyze module.
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Choctaw Casino & Resort | Leisure and Hospitality | 1500 | $700M | United States | Agilysys | Agilysys InfoGenesis POS | Point Of Sale | 2019 | n/a |
In 2019, Choctaw Casino & Resort implemented Agilysys InfoGenesis POS as a core Point of Sale platform to support onsite guest transactions and food and beverage operations. The deployment is positioned within a broader Agilysys suite adoption that includes LMS SaaS, rGuest Book and rGuest Express Mobile, enabling unified guest workflows from booking through check-out.
Agilysys InfoGenesis POS was configured to handle outlet level transaction processing and guest folio posting, aligning point of sale workflows with hotel and gaming interfaces. The implementation emphasized standard Point of Sale capabilities such as order management, payment processing, and outlet reporting to support Choctaw's 35 food and beverage venues and integrated hotel operations across its properties.
Architecturally, the Agilysys InfoGenesis POS was integrated with Agilysys LMS SaaS to enable seamless data exchange between the POS and property management functions, and the LMS configuration included Casino Management Systems integrations as part of the overall ecosystem. The SaaS nature of LMS provided Agilysys hosted infrastructure and support that permitted tighter operational coupling between the POS, rGuest Book booking engine, and rGuest Express Mobile check-in and check-out flows.
Governance and operational intent focused on creating coordinated workflows across front desk, F&B, and gaming touchpoints to improve operational efficiencies, reduce costs, and enhance the guest experience as stated by Choctaw and Agilysys. The implementation narrative centers on integrating Agilysys InfoGenesis POS into a unified hospitality stack to provide consistent transaction and guest profile management across onsite engagement channels.
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Crystal Springs Resort | Leisure and Hospitality | 1500 | $200M | United States | Agilysys | Agilysys InfoGenesis POS | Point Of Sale | 2018 | n/a |
In 2018, Crystal Springs Resort deployed Agilysys InfoGenesis POS across multiple properties to standardize Point of Sale operations and enhance guest experiences. The Agilysys InfoGenesis POS implementation targeted resort food and beverage outlets, retail pro shop operations, and event banquet billing as part of a rollout spanning the resort’s distinct properties.
Implementation centered on core Point of Sale capabilities including transaction processing, tableside and counter order capture, integrated payment processing, item and pricing management, and centralized reporting. The deployment configured back office inventory controls, menu and price orchestration, and operational modules for event and banquet management consistent with standard POS functional workflows. Agilysys InfoGenesis POS was provisioned with role based user access, staff terminal configurations, and a centralized master data approach to support consistent guest facing transactions across sites.
Rollout proceeded as a phased program with site level training, cashier and manager governance, and operational process changes to align checkout, event billing, and F and B order flows to the new Point of Sale platform. Governance emphasized centralized configuration and staged cutovers to minimize service disruption while enabling consolidated reporting across properties. The selection and deployment were positioned to deliver enhanced guest experiences through unified Agilysys InfoGenesis POS transaction and service handling.
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Delaware North, Australia and New Zealand | Leisure and Hospitality | 55000 | $3.0B | Australia | Agilysys | Agilysys InfoGenesis POS | Point Of Sale | 2017 | n/a |
In 2017, Delaware North implemented Agilysys InfoGenesis POS as its Point Of Sale platform across venue operations in Australia and New Zealand. The deployment targeted major stadium and park locations including Marvel Stadium, Melbourne and Olympic Park, and operations based onsite at the Melbourne Cricket Ground, aligning POS administration with event day requirements and venue operations.
The Agilysys InfoGenesis POS implementation centered on venue level POS terminals and mobile point of sale devices, supporting transaction processing, cashier workflows, reporting and user access administration. Operational responsibilities documented for the role included system administration, training, reporting, documentation and access control for Agilysys InfoGenesis POS, with a Level 2 technical support focus for troubleshooting and escalation.
The operational environment encompassed support and maintenance of related IT assets, including desktops, laptops, mobile devices, receipt printers, network switches, email and venue applications, reflecting an integrated technology operations remit rather than a standalone retail installation. Governance and process changes emphasized service oriented stakeholder management, availability for event day peaks, and formal escalation pathways operated by the Technology Operations Lead and onsite administrators.
Delaware North Agilysys InfoGenesis POS Point Of Sale supported business functions across hospitality and event operations, with administrators required to provide first line configuration, end user training and technical reporting to sustain high volume, event driven operations. The implementation narrative reflects venue centric deployment architecture and role based governance for ongoing POS administration and operational continuity.
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Four Winds Casino Resort (New Buffalo) | Leisure and Hospitality | 500 | $60M | United States | Agilysys | Agilysys InfoGenesis POS | Point Of Sale | 2014 | n/a |
In 2014, Four Winds Casino Resort (New Buffalo) implemented Agilysys InfoGenesis POS to standardize transaction processing across venue outlets. The implementation was categorized as Point Of Sale and targeted point of sale operations for food and beverage and retail points inside the resort.
The Agilysys InfoGenesis POS deployment was configured to support core POS capabilities, including transaction and cashier processing, menu and item management, payment acceptance, receipt and kitchen printing, and operational reporting. A database specialist role produced custom reports and visualizations, supported daily campaign processes from start to finish, and enabled statistical analysis of direct and interactive marketing campaigns using extracted data and pivot table analysis.
Integrations and operational connectivity were implemented with property systems that were in use at the resort, including Opera, Active Directory for authentication, and IGT Software for casino system interoperability, plus support for POS peripherals and receipt printers. Technical support activities referenced in the environment included troubleshooting of Infogenesis, printer and peripheral management, and coordination with help desk tooling used across the property.
Governance and workflow changes centered on report and data governance handled by operations and the database specialist, with structured daily campaign workflows and custom report distribution to marketing and operations teams. Support and configuration responsibilities were executed by internal technical staff who combined help desk coverage and system administration to maintain the Agilysys InfoGenesis POS environment.
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Leisure and Hospitality | 1575 | $406M | United States | Agilysys | Agilysys InfoGenesis POS | Point Of Sale | 2018 | n/a |
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Leisure and Hospitality | 900 | $150M | United States | Agilysys | Agilysys InfoGenesis POS | Point Of Sale | 2016 | n/a |
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Leisure and Hospitality | 240 | $44M | United States | Agilysys | Agilysys InfoGenesis POS | Point Of Sale | 2022 | n/a |
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Leisure and Hospitality | 550 | $75M | United States | Agilysys | Agilysys InfoGenesis POS | Point Of Sale | 2022 | n/a |
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Leisure and Hospitality | 650 | $70M | United States | Agilysys | Agilysys InfoGenesis POS | Point Of Sale | 2020 | n/a |
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Buyer Intent: Companies Evaluating Agilysys InfoGenesis POS
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Agilysys InfoGenesis POS. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Agilysys InfoGenesis POS for Point Of Sale include:
- Ball State University, a United States based Education organization with 3000 Employees
- Choctaw Nation of Oklahoma, a United States based Government company with 11000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Ball State University | Education | 3000 | $391M | United States | 2026-01-28 |
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Choctaw Nation of Oklahoma | Government | 11000 | $2.1B | United States | 2024-08-15 |
FAQ - APPS RUN THE WORLD Agilysys InfoGenesis POS Coverage
Agilysys InfoGenesis POS is a Point Of Sale solution from Agilysys.
Companies worldwide use Agilysys InfoGenesis POS, from small firms to large enterprises across 21+ industries.
Organizations such as Boyd Gaming, Delaware North, Australia and New Zealand, Choctaw Casino & Resort, Morongo Casino Resort & Spa and Hôtel de Crillon, A Rosewood Hotel are recorded users of
Agilysys InfoGenesis POS for Point Of Sale.
Companies using Agilysys InfoGenesis POS are most concentrated in Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using Agilysys InfoGenesis POS are most concentrated in United States and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Agilysys InfoGenesis POS across Americas, EMEA, and APAC.
Companies using Agilysys InfoGenesis POS range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 66.67%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 8.33%.
Customers of Agilysys InfoGenesis POS include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Agilysys InfoGenesis POS customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Point Of Sale.