List of Aircall Dashboard Customers
Aircall
44W 28th Street,
New York, 10001, NY,
United States
New York, 10001, NY,
United States
1 888-240-6923
Professional Services
600
$121M
Since 2010, our global team of researchers has been studying Aircall Dashboard customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Aircall Dashboard for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Aircall Dashboard for Call Center include: SeatGeek, a United States based Professional Services organisation with 800 employees and revenues of $200.0 million, UNTUCKit, a United States based Retail organisation with 100 employees and revenues of $123.0 million, Crystal Travel & Tours, a United States based Leisure and Hospitality organisation with 500 employees and revenues of $100.0 million, Adore Me, a United States based Retail organisation with 350 employees and revenues of $45.0 million, Spotahome, a Spain based Professional Services organisation with 135 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Aircall Dashboard, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The Aircall Dashboard customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Adore Me | Retail | 350 | $45M | United States | Aircall | Aircall Dashboard | Call Center | 2018 | n/a |
In 2018 Adore Me implemented Aircall Dashboard as its Contact Center Solution for customer support. The Aircall Dashboard was deployed to empower Adore Me representatives to manage voice interactions through a centralized cloud console and align telephony with existing support workflows.
The implementation configured Aircall Dashboard modules for inbound and outbound telephony, intelligent call routing, IVR flows, real-time dashboarding, call recording, and analytics to monitor agent performance and queue health. Configuration emphasized queue management and dashboard widgets to keep waiting times below 30 seconds, and included call tagging and context capture to preserve interaction details for follow up.
Aircall Dashboard was integrated with the ticketing system Zendesk to surface call records and link voice interactions to support tickets within agent workflows, creating a unified voice-to-ticket experience. Adore Me reported a 10% increase in customer satisfaction scores and maintained average waiting times below 30 seconds after adoption, and leadership cited the Aircall Dashboard scalability as a key factor in the platform choice.
|
 |
Crystal Travel & Tours | Leisure and Hospitality | 500 | $100M | United States | Aircall | Aircall Dashboard | Call Center | 2018 | n/a |
In 2018, Crystal Travel & Tours implemented Aircall Dashboard, deploying Aircall Dashboard as a Contact Center Solution to support contact center operations and reservation desk oversight. Kelly, a contact center manager, noted that her old phone system had some reporting features but a clunky interface, and with Aircall Dashboard she now reviews the dashboard daily and uses the live component to monitor the pulse of the team when she is away on travel. The implementation emphasized manager mobility and frontline supervision through a live interface rather than intermittent manual reporting.
Configuration centered on dashboarding and live monitoring capabilities typical of a Contact Center Solution, delivering real-time activity feeds, call reporting and agent status visibility to inform daily operational decisions. Operational scope covered customer support and reservations functions at Crystal Travel & Tours, shifting supervisory workflows toward continuous remote monitoring and routine dashboard review. Governance and rollout prioritized manager adoption and standardizing the dashboard as the primary interface for team performance visibility.
|
 |
FR8Stars | Transportation | 27 | $3M | United States | Aircall | Aircall Dashboard | Call Center | 2018 | n/a |
In 2018, FR8Stars implemented Aircall Dashboard, a Contact Center Solution to centralize inbound voice interactions for its customer operations. The deployment provisioned cloud-hosted telephony with real-time dashboards and queue management to consolidate inbound call handling and agent monitoring. Functional configuration focused on inbound call routing, call queuing, agent presence and live analytics within the Aircall Dashboard, enabling centralized visibility into volume and service levels across the contact team.
Rollout occurred during the first business quarter of the engagement and instrumented the customer-facing call team without additional hiring. Governance changes emphasized operational monitoring and workflow adjustments driven by dashboard metrics, shifting daily call handling and escalation processes to be data driven. During that first quarter together inbound call volume increased by 80 percent and the team’s missed call rate decreased by 15 percent, outcomes recorded while using Aircall Dashboard.
|
 |
HomeBay, Inc | Construction and Real Estate | 50 | $1M | United States | Aircall | Aircall Dashboard | Call Center | 2018 | n/a |
In 2018, HomeBay, Inc implemented Aircall Dashboard as its Call Center application to centralize inbound voice activity and visibility. The deployment emphasized a cloud-hosted telephony dashboard model common to Call Center software, delivering real-time and historical call analytics to a compact, 50-person sales and operations organization.
Aircall Dashboard was configured to surface detailed analytics and inbound call monitoring, enabling queue visibility and the ability to assemble backup responder teams quickly. Functional capabilities implemented included call activity reporting, missed-call detection, and operational queuing logic that supported rapid reassignment of inbound traffic to standby teams.
Operational scope focused on sales and customer engagement workflows, with a named sales lead, Ross, using the Aircall Dashboard analytics to identify unhandled inbound volume and to architect backup teams that could spring into action before opportunities were lost. The implementation shifted governance toward monitored call-handling processes and team-based escalation, producing an eye-opening perspective on missed calls and enabling HomeBay to drive that missed-call volume down through role-based queuing and rapid fallback coverage.
|
 |
Iotum Inc | Communications | 30 | $3M | Canada | Aircall | Aircall Dashboard | Call Center | 2018 | n/a |
In 2018, iotum Inc implemented Aircall Dashboard in the Call Center category, adopting Aircall’s cloud-based phone software to support its global customer base. The deployment was chosen for its simplicity and flexibility, and iotum staff including Sarah Jezek, VP of Sales & Marketing, and Kyle Michaels, Marketing Coordinator, highlighted the partnership as a consistent way to impress customers in every corner of the world. The implementation centered on Sales and Marketing workflows and a cloud-hosted architecture that removed the need for on-premises telephony hardware.
Aircall Dashboard was configured to provide real-time call visibility, agent softphone access, inbound and outbound routing, unified call logs, and dashboard reporting consistent with Call Center functional expectations. The implementation integrated with Desk.com to surface call context in support tickets and to streamline agent workflows between telephony and customer service records. Governance focused on embedding call context into sales and support processes, standardizing tagging and call notes for handoffs, and enabling operational teams to use the Aircall Dashboard as the primary phone interface for international customer interactions.
|
 |
|
Professional Services | 75 | $10M | Germany | Aircall | Aircall Dashboard | Call Center | 2018 | n/a |
|
|
|
|
Professional Services | 50 | $5M | France | Aircall | Aircall Dashboard | Call Center | 2018 | n/a |
|
|
|
|
Professional Services | 800 | $200M | United States | Aircall | Aircall Dashboard | Call Center | 2017 | n/a |
|
|
|
|
Professional Services | 80 | $10M | France | Aircall | Aircall Dashboard | Call Center | 2018 | n/a |
|
|
|
|
Professional Services | 135 | $20M | Spain | Aircall | Aircall Dashboard | Call Center | 2015 | n/a |
|
Showing 1 to 10 of 12 entries
Buyer Intent: Companies Evaluating Aircall Dashboard
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Aircall Dashboard. Gain ongoing access to real-time prospects and uncover hidden opportunities.
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
FAQ - APPS RUN THE WORLD Aircall Dashboard Coverage
Aircall Dashboard is a Call Center solution from Aircall.
Companies worldwide use Aircall Dashboard, from small firms to large enterprises across 21+ industries.
Organizations such as SeatGeek, UNTUCKit, Crystal Travel & Tours, Adore Me and Spotahome are recorded users of
Aircall Dashboard for Call Center.
Companies using Aircall Dashboard are most concentrated in Professional Services, Retail and Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using Aircall Dashboard are most concentrated in United States and Spain, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Aircall Dashboard across Americas, EMEA, and APAC.
Companies using Aircall Dashboard range from small businesses with 0-100 employees - 66.67%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of Aircall Dashboard include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Aircall Dashboard customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Call Center.