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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of alive5 Live Chat Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
247 Techies Professional Services 83 $6M United States alive5 alive5 Live Chat Chatbots and Conversational AI 2020 n/a
In 2020, 247 Techies implemented alive5 Live Chat on its public website, provisioning a web embedded chat entry point for visitors. The deployment uses the Apps Category "" and is surfaced as a hosted widget and client side script for real time visitor engagement. alive5 Live Chat was configured to provide real time messaging, an agent console, chat routing rules, canned responses, and transcript capture, reflecting standard live chat functional modules. Operational coverage focused on customer facing support and sales contact flows, with configuration centered on widget placement, routing to queues, and role based agent access for ongoing governance.
A Indian Neem Tree Company Life Sciences 10 $1M India alive5 alive5 Live Chat Chatbots and Conversational AI 2011 n/a
In 2011, A Indian Neem Tree Company implemented alive5 Live Chat on their website, using as the Apps Category. alive5 Live Chat was configured as an embedded web chat widget delivering real-time messaging, visitor session capture, chat transcripts, and canned responses, reflecting standard live chat functional capabilities. Configuration emphasized small business scale, provisioning a limited number of agent accounts and straightforward routing rules to support customer inquiries and product information flows for a 10 person organization in the life sciences sector. Deployment followed a single-site web-embedded model with alive5 Live Chat instrumented across product and contact pages, providing direct engagement for sales and customer support functions. Governance and operational practices included administrator role configuration, chat transcript retention settings, and basic workflow rules for agent escalation and offline message capture, all managed by the internal team.
Access To Travel Professional Services 10 $1M United States alive5 alive5 Live Chat Chatbots and Conversational AI 2012 n/a
In 2012, Access To Travel implemented alive5 Live Chat on its public website to provide real-time customer messaging and support. alive5 Live Chat was deployed as an embedded website widget delivering live chat sessions and asynchronous messaging, reflecting the Apps Category and oriented toward customer service and booking inquiries. Deployment at the 10-person Access To Travel was focused on the corporate site https://www.accessfares.com, with the chat widget placed on key customer journey pages to capture traveler questions and booking intents. Functional configuration included an agent chat console, visitor session initiation, and canned response templates to standardize outreach, with governance assigned to the customer service owner and a lightweight operational rollout tailored for a small team.
Manufacturing 20 $2M United States alive5 alive5 Live Chat Chatbots and Conversational AI 2010 n/a
Professional Services 10 $1M United States alive5 alive5 Live Chat Chatbots and Conversational AI 2013 n/a
Banking and Financial Services 10 $1M United States alive5 alive5 Live Chat Chatbots and Conversational AI 2015 n/a
Healthcare 12 $2M United States alive5 alive5 Live Chat Chatbots and Conversational AI 2014 n/a
Healthcare 16 $1M United States alive5 alive5 Live Chat Chatbots and Conversational AI 2010 n/a
Manufacturing 10 $1M United Kingdom alive5 alive5 Live Chat Chatbots and Conversational AI 2012 n/a
Leisure and Hospitality 300 $40M United States alive5 alive5 Live Chat Chatbots and Conversational AI 2015 n/a
Showing 1 to 10 of 197 entries

Buyer Intent: Companies Evaluating alive5 Live Chat

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FAQ - APPS RUN THE WORLD alive5 Live Chat Coverage

alive5 Live Chat is a Chatbots and Conversational AI solution from alive5.

Companies worldwide use alive5 Live Chat, from small firms to large enterprises across 21+ industries.

Organizations such as National Basketball Association (NBA), Loews Hotels, Starkey Hearing, The Art Institutes and Granite Rock Co. are recorded users of alive5 Live Chat for Chatbots and Conversational AI.

Companies using alive5 Live Chat are most concentrated in Leisure and Hospitality, Life Sciences and Education, with adoption spanning over 21 industries.

Companies using alive5 Live Chat are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of alive5 Live Chat across Americas, EMEA, and APAC.

Companies using alive5 Live Chat range from small businesses with 0-100 employees - 60.41%, to mid-sized firms with 101-1,000 employees - 31.98%, large organizations with 1,001-10,000 employees - 7.61%, and global enterprises with 10,000+ employees - 0%.

Customers of alive5 Live Chat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified alive5 Live Chat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.