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List of Alterian CX Platform Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
7-Eleven Retail 138808 $87.6B United States Alterian Alterian CX Platform Customer Experience 2018 n/a
In 2018, 7-Eleven implemented Alterian CX Platform to support Marketing Analytics, Social Media Monitoring and Campaign Management across its digital marketing stack. The Alterian CX Platform was deployed as part of a broader CRM architecture built on Azure SQL DB and Salesforce Marketing Cloud ExactTarget, hosted in Microsoft Azure and executed with multiple implementation partners. The implementation focused on campaign management capabilities within Alterian CX Platform, enabling data driven email, push and SMS campaigns for the 7Rewards loyalty program and the 7Now delivery service. Functional modules included audience segmentation and campaign orchestration, message channeling for email push and SMS, and integration points for loyalty program attributes and transactional events. Integrations were explicit, with Azure SQL DB serving as the centralized data store, Salesforce Marketing Cloud ExactTarget handling messaging templates and delivery, and Tableau used to surface loyalty dashboards. The deployment was hosted in a Microsoft Azure environment, and integration work was coordinated with multiple implementation partners and external vendors alongside internal Digital Marketing CRM stakeholders. Governance work established end to end processes for campaign deployment and analytics, including definition of key metrics and alignment of those metrics across stakeholders to support ongoing dashboard enhancements. The program concentrated on operationalizing campaign workflows, data flows, and reporting for Digital Marketing CRM and loyalty operations without claims about measured outcomes.
Aggreko Oil, Gas and Chemicals 6000 $1.1B United Kingdom Alterian Alterian CX Platform Customer Experience 2007 n/a
In 2007 Aggreko implemented the Alterian CX Platform to support Marketing Analytics, Social Media Monitoring and Campaign Management across its digital channels. The Alterian CX Platform was deployed on Aggreko's website to provide web analytics, campaign management and social listening capabilities, aligning the application with marketing and digital engagement functions. The implementation focused on standard Marketing Analytics, Social Media Monitoring and Campaign Management modules such as web tracking and visitor analytics, campaign orchestration and execution, social media monitoring and consolidated reporting. The deployment was positioned for use by marketing and digital teams and integrated directly with the corporate website to capture customer engagement signals and to drive campaign workflows and marketing reporting governance.
Aggreko USA Professional Services 1000 $15M United States Alterian Alterian CX Platform Customer Experience 2009 n/a
In 2009, Aggreko USA implemented Alterian CX Platform, deploying the Alterian Content Management System as part of its Marketing Analytics, Social Media Monitoring and Campaign Management environment. The implementation established an enterprise level WCMS that supports multi-site management and is the foundation for 34 Aggreko websites, with built-in multi-language capabilities used for localized content publication across regions. The rollout included a new Aggreko Eastern Europe website, delivered with Innovation Digital and positioned under the main global website, servicing the whole of Eastern Europe in over 20 different languages. Aggreko USA Alterian CX Platform Marketing Analytics, Social Media Monitoring and Campaign Management supports regional web content management, localization workflows, and digital marketing functions, and governance centered on site-level content publication and localization to enable continued country expansion on the same platform.
Government 5224 $459M United Kingdom Alterian Alterian CX Platform Customer Experience 2009 n/a
Education 756 $239M United Kingdom Alterian Alterian CX Platform Customer Experience 2021 n/a
Banking and Financial Services 181 $57M United Kingdom Alterian Alterian CX Platform Customer Experience 2006 n/a
Government 14275 $370M United Kingdom Alterian Alterian CX Platform Customer Experience 2013 n/a
Professional Services 75 $15M Singapore Alterian Alterian CX Platform Customer Experience 2006 n/a
Government 5800 $1.3B United Kingdom Alterian Alterian CX Platform Customer Experience 2009 n/a
Government 5000 $1.1B United Kingdom Alterian Alterian CX Platform Customer Experience 2012 n/a
Showing 1 to 10 of 31 entries

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FAQ - APPS RUN THE WORLD Alterian CX Platform Coverage

Alterian CX Platform is a Customer Experience solution from Alterian.

Companies worldwide use Alterian CX Platform, from small firms to large enterprises across 21+ industries.

Organizations such as 7-Eleven, Ramsay Sante, Musgrave, Towergate Insurance and Logicalis Group are recorded users of Alterian CX Platform for Customer Experience.

Companies using Alterian CX Platform are most concentrated in Retail, Healthcare and Distribution, with adoption spanning over 21 industries.

Companies using Alterian CX Platform are most concentrated in United States, France and Ireland, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Alterian CX Platform across Americas, EMEA, and APAC.

Companies using Alterian CX Platform range from small businesses with 0-100 employees - 9.68%, to mid-sized firms with 101-1,000 employees - 22.58%, large organizations with 1,001-10,000 employees - 54.84%, and global enterprises with 10,000+ employees - 12.9%.

Customers of Alterian CX Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Alterian CX Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.