List of Amadeus Central Reservation Customers

Amadeus

Salvador de Madariaga 1,
Madrid, 28027,
Spain

https://www.amadeus.com/

34 91 582 0100

Professional Services

20643

$6.8B

Since 2010, our global team of researchers has been studying Amadeus Central Reservation customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Amadeus Central Reservation for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Amadeus Central Reservation for Reservation and Booking Management include: American Express, a United States based Banking and Financial Services organisation with 75100 employees and revenues of $65.95 billion, International Airlines, a United Kingdom based Transportation organisation with 58077 employees and revenues of $8.99 billion, Asiana Airlines, a South Korea based Transportation organisation with 8333 employees and revenues of $4.60 billion, TSYS, a Global Payments Company, a United States based Banking and Financial Services organisation with 5000 employees and revenues of $4.00 billion, Hawaiian Airlines, a United States based Transportation organisation with 7108 employees and revenues of $2.64 billion and many others.

Contact us if you need a completed and verified list of companies using Amadeus Central Reservation, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.

The Amadeus Central Reservation customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight
Agência Aerotur	Leisure and Hospitality	30	$3M	Brazil	Amadeus IT Group	Amadeus Central Reservation	Reservation and Booking Management	2011	n/a	In 2011, Agência Aerotur implemented Amadeus Central Reservation to plan and execute international itineraries for tourist groups exceeding 10 people. Agência Aerotur Amadeus Central Reservation Reservation System supports reservations, itinerary planning, and group booking operations for the agency’s leisure and hospitality services. The deployment configured core reservation and group booking workflows including PNR and itinerary management, fare quoting and rate handling, seat and inventory allocation, and issuance of travel documentation. Configuration emphasized agent-facing interfaces and role-based access controls suitable for a 30 person agency, with reusable templates for recurring group routes and standardized pricing rules. Operational coverage focused on reservations, tour operations, sales, and itinerary planning teams responsible for international group travel, using the Reservation System to centralize booking records and coordinate supplier availability. Connectivity leveraged standard supplier inventory and global distribution channel feeds to assemble multi-segment international itineraries and consolidate bookings for groups. Governance established centralized booking validation and approval workflows for group contracts, documented procedures for assembling multi-vendor itineraries, and targeted training for reservation agents to adopt the new system. Rollout targeted the reservations and operations functions first, embedding Amadeus Central Reservation into day to day group planning and booking processes.
Airtreks International LLC	Professional Services	12	$1M	United States	Amadeus IT Group	Amadeus Central Reservation	Reservation and Booking Management	2010	n/a	In 2010, Airtreks International LLC implemented Amadeus Central Reservation. The Amadeus Central Reservation Reservation System served as the central booking platform for the company’s travel operations supporting consumer and prospect-facing workflows. Airtreks operated the system primarily through its customer service and reservations staff, delivering customer service via phone and e-mail for travelers and potential clients. Agents used the platform to book and modify flights, with operational scope concentrated on front-office reservation handling and direct traveler support across the firm’s service functions. Configuration emphasized core Reservation System capabilities, including booking and modification workflows, itinerary and passenger name record management, fare retrieval and ticketing orchestration consistent with Amadeus Central Reservation functionality. The rollout included structured training and personnel management activities to align small team processes with system workflows and to embed standard booking operations into daily use. Governance focused on operational ownership by the reservations team and on-process controls executed at the point of contact, primarily phone and e-mail channels. Training and personnel management were documented as part of adoption activities to ensure consistent execution of booking and modification processes within the organization.
American Express	Banking and Financial Services	75100	$65.9B	United States	Amadeus IT Group	Amadeus Central Reservation	Reservation and Booking Management	2019	n/a	In 2019 American Express implemented Amadeus Central Reservation as a Reservation System to support NDC enabled airline bookings and broaden access to rich travel content across its travel retailing activities. The implementation surfaced during a coordinated industry demonstration where American Airlines, American Express Global Business Travel and Amadeus processed live bookings using the Amadeus Travel API, validating core end to end booking and servicing flows. The Amadeus Central Reservation deployment focused on booking flow orchestration, passenger servicing, and ancillary management, with explicit configuration to handle cancellations and exchanges as part of the transactional lifecycle. Amadeus Central Reservation was exercised through the Amadeus Travel API to enable access to NDC enabled content and to route retailing capabilities through the Amadeus Travel Platform for travel companies affiliated with American Express. Integrations emphasized API level connectivity to airline NDC content providers and the Amadeus Travel API, enabling travel booking, servicing, and ancillary fulfillment across travel management channels such as American Express Global Business Travel. Governance and rollout were staged, with teams aiming to exercise full functionality for cancellations, exchanges and ancillaries when capabilities reached scalable production levels, and the 2019 live booking milestone served as a validation point for broader operational adoption.
	Transportation	8333	$4.6B	South Korea	Amadeus IT Group	Amadeus Central Reservation	Reservation and Booking Management	2010	n/a
	Banking and Financial Services	4762	$1.3B	Australia	Amadeus IT Group	Amadeus Central Reservation	Reservation and Booking Management	2020	n/a
	Transportation	7108	$2.6B	United States	Amadeus IT Group	Amadeus Central Reservation	Reservation and Booking Management	2022	n/a
	Transportation	58077	$9.0B	United Kingdom	Amadeus IT Group	Amadeus Central Reservation	Reservation and Booking Management	2016	n/a
	Leisure and Hospitality	350	$15M	United Kingdom	Amadeus IT Group	Amadeus Central Reservation	Reservation and Booking Management	2018	n/a
	Construction and Real Estate	1450	$884M	Japan	Amadeus IT Group	Amadeus Central Reservation	Reservation and Booking Management	2022	n/a
	Banking and Financial Services	5000	$4.0B	United States	Amadeus IT Group	Amadeus Central Reservation	Reservation and Booking Management	2015	n/a

Showing 1 to 10 of 10 entries

Buyer Intent: Companies Evaluating Amadeus Central Reservation

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Amadeus Central Reservation. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Amadeus Central Reservation for Reservation and Booking Management include:

Telkom Indonesia, a Indonesia based Communications organization with 19712 Employees

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FAQ - APPS RUN THE WORLD Amadeus Central Reservation Coverage

Amadeus Central Reservation is a Reservation and Booking Management solution from Amadeus IT Group.

Companies worldwide use Amadeus Central Reservation, from small firms to large enterprises across 21+ industries.

Organizations such as American Express, International Airlines, Asiana Airlines, TSYS, a Global Payments Company and Hawaiian Airlines are recorded users of Amadeus Central Reservation for Reservation and Booking Management.

Companies using Amadeus Central Reservation are most concentrated in Banking and Financial Services and Transportation, with adoption spanning over 21 industries.

Companies using Amadeus Central Reservation are most concentrated in United States, United Kingdom and South Korea, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Amadeus Central Reservation across Americas, EMEA, and APAC.

Companies using Amadeus Central Reservation range from small businesses with 0-100 employees - 20%, to mid-sized firms with 101-1,000 employees - 10%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 20%.

Customers of Amadeus Central Reservation include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Amadeus Central Reservation customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Reservation and Booking Management.

List of Amadeus Central Reservation Customers

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Buyer Intent: Companies Evaluating Amadeus Central Reservation

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Q1. What is Amadeus Central Reservation used for?

Q2. Who uses Amadeus Central Reservation for Reservation and Booking Management?

Q3. Which companies use Amadeus Central Reservation?

Q4. What is the industry breakdown of companies using Amadeus Central Reservation?

Q5. What is the country breakdown of companies using Amadeus Central Reservation?

Q6. What is the breakdown by employee size of companies using Amadeus Central Reservation?

Q7. What is the breakdown by revenue of companies using Amadeus Central Reservation?

Q8. How can I get the full list of companies using Amadeus Central Reservation?