List of Amadeus e-Travel Management Customers
Amadeus
Salvador de Madariaga 1,
Madrid, 28027,
Spain
Madrid, 28027,
Spain
34 91 582 0100
Professional Services
20643
$7.2B
Since 2010, our global team of researchers has been studying Amadeus e-Travel Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Amadeus e-Travel Management for Travel Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Amadeus e-Travel Management for Travel Management include: Worley Rosenberg, a Australia based Professional Services organisation with 40555 employees and revenues of $7.69 billion, BCD Travel, a Netherlands based Professional Services organisation with 13000 employees and revenues of $4.50 billion, Royal Automobile Association of South Australia, a Australia based Professional Services organisation with 1300 employees and revenues of $445.0 million, Ten Lifestyle Group, a United Kingdom based Professional Services organisation with 260 employees and revenues of $66.0 million, Binter Canarias, a Spain based Transportation organisation with 400 employees and revenues of $45.0 million and many others.
Contact us if you need a completed and verified list of companies using Amadeus e-Travel Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BCD Travel | Professional Services | 13000 | $4.5B | Netherlands | Amadeus IT Group | Amadeus e-Travel Management | Travel Management | 2011 | n/a |
In 2011, BCD Travel implemented Amadeus e-Travel Management. The Amadeus e-Travel Management deployment addressed Travel Management requirements for managing new business in the UK and for multinational accounts, and rollout was governed by a maintained project plan to deliver projects in a structured approach.
Configuration and implementation work concentrated on booking orchestration and integrations with online booking channels, positioning Amadeus e-Travel Management as the central Travel Management application for itinerary consolidation, booking workflow automation, and policy enforcement. The implementation also included pre-trip and post-trip reporting configurations and management information capabilities, leveraging Decision Source for consolidated reporting and post booking reconciliation.
Integrations documented in the project record include Concur Travel, GetThere, Cytric, AeTM, BCD Business and SAP to preserve booking continuity and to feed management reporting. Amadeus e-Travel Management interfaced with Decision Source for management information workflows, supporting pre-trip authorization and post-trip reporting across accounts.
Program governance relied on a centralized project plan with structured delivery tracks and cross-functional stakeholder coordination among operations, account management and IT. Change activities emphasized phased onboarding of online booking tools, workflow standardization, and data feed validation to ensure reporting accuracy and operational continuity.
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Binter Canarias | Transportation | 400 | $45M | Spain | Amadeus IT Group | Amadeus e-Travel Management | Travel Management | 2018 | n/a |
In 2018, Binter Canarias deployed Amadeus e-Travel Management, using the Travel Management application to centralize corporate travel booking and payments workflows. The implementation targeted travel operations, IT systems and finance to standardize booking policy enforcement and payments orchestration across the carrier.
Amadeus e-Travel Management was configured to manage traveler profiles, booking workflows, corporate fare sourcing and payments orchestration, aligning with typical Travel Management functional modules. The deployment included Amadeus Travel Payments' tokenization service to remove credit card data from Binter Canarias systems and to simplify payment processing. Configuration emphasized automation of policy checks and consolidated payment handling within the application.
Amadeus worked with Binter Canarias to identify credit card data touchpoints across the airline's information infrastructure, enabling exhaustive mapping of payment flows inside their environment. That identification supported the tokenization approach, which reduced direct exposure to cardholder data and supported PCI DSS compliance. Operational coverage focused on corporate travel procurement and the IT domains that host payment endpoints in Spain.
As IT Systems Director Hector Reboso noted, Amadeus Travel Payments' tokenization service keeps our customer data safe and our information systems fully PCI DSS compliant, while allowing us to maintain our IT infrastructure the way we want. Binter Canarias Amadeus e-Travel Management Travel Management supports corporate travel procurement, payments and compliance functions.
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Royal Automobile Association of South Australia | Professional Services | 1300 | $445M | Australia | Amadeus IT Group | Amadeus e-Travel Management | Travel Management | 2021 | n/a |
In 2021, the Royal Automobile Association of South Australia implemented Amadeus e-Travel Management for Travel Management to centralize corporate travel booking and itinerary distribution across its Australia operations. The deployment targeted online booking and traveller profile management for RAA's employee population of approximately 1300 staff.
Amadeus e-Travel Management was configured to support core booking workflows, travel policy enforcement, approval routing, itinerary and ticketing orchestration, and consolidated reporting. The implementation used the application’s booking engine, profile modules, and itinerary management capabilities to capture traveller personal information, manage reservations, and consolidate travel data for operational reporting.
The deployment included explicit data disclosure provisions that acknowledge traveller personal information may be shared with overseas recipients, including Travel Providers such as airlines, accommodation and tour providers, and with booking systems used by RAA, including Amadeus IT Group S.A. and Express Travel Group. The configuration also permits sharing with third parties that provide Travel Assistance services or other services to RAA, and with vendors that make benefits or offers available to RAA members. Governance and workflow controls focused on embedding disclosure statements and contractual terms into the booking experience, and on restricting access to traveller data through role based access within the Travel Management platform.
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Ten Lifestyle Group | Professional Services | 260 | $66M | United Kingdom | Amadeus IT Group | Amadeus e-Travel Management | Travel Management | 2013 | n/a |
In 2013 Ten Lifestyle Group implemented Amadeus e-Travel Management as its Travel Management application to operationalize booking and reservation workflows for its lifestyle services team. The deployment emphasized core Travel Management capabilities, with the Amadeus e-Travel Management platform providing itinerary booking, reservation handling, and reporting functionality to support daily travel arrangement tasks.
Configuration and module use focused on travel arrangement workflows and reporting automation. The implementation supported reservation entry and itinerary assembly used by Lifestyle Managers, and incorporated revenue and commission report generation to monitor partnered brand sales, consistent with documented sales reports and commission tracking activities.
Operational coverage was centered on the London Lifestyle Management team, where staff used the Amadeus system for travel arrangement, and where local and overseas event planning was coordinated alongside travel bookings. Content operations such as copywriting and editing of global travel guides were integrated into the operational cadence so travel content and arrangement workflows were executed together by the same team.
Governance followed role level operationalization rather than named third party integration partners, with Lifestyle Manager activity documented across December 2012 through October 2013 and formalized travel and event workflows running through Amadeus e-Travel Management. The implementation ties Ten Lifestyle Group Amadeus e-Travel Management Travel Management to business functions including travel operations, event planning, and sales reporting.
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Travix International | Professional Services | 500 | $30M | Netherlands | Amadeus IT Group | Amadeus e-Travel Management | Travel Management | 2020 | n/a |
In 2020 Travix International deployed Amadeus e-Travel Management to strengthen its Travel Management capabilities for a global online travel agency handling thousands of travelers. CEO John Mangelaars, who led Travix’s strategic shift toward flight merchandising, attributes merchandising to driving up to a 50% increase in revenues and to improving customer experience and airline partner relationships.
The implementation centered on Amadeus e-Travel Management’s merchandising-enabled offer and booking workflows, aligning product merchandising with fare shopping and booking orchestration. Configuration emphasized merchandising rules, offer creation and presentation logic to support more targeted product displays and ancillary offers, consistent with Travel Management functional patterns.
Operational coverage focused on Travix’s commercial, merchandising and product teams within the OTA, extending across customer-facing booking flows and partner commercial channels. The deployment supported interactions with airline partners through enhanced merchandising capabilities and jointly managed offer strategies, reinforcing commercial relationship management.
Governance and rollout were driven from executive leadership with John Mangelaars overseeing the shift toward flight-centric merchandising, reflecting an early adopter posture for Amadeus merchandising technology. Implementation appears to have been staged into merchandising and booking workstreams to embed new offer management practices into existing commercial operations.
Outcomes explicitly reported include up to a 50% revenue uplift attributed to merchandising, a better customer experience, and stronger relationships with airline partners, factors cited by Travix leadership as justification for adopting Amadeus e-Travel Management within their Travel Management stack.
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Professional Services | 40555 | $7.7B | Australia | Amadeus IT Group | Amadeus e-Travel Management | Travel Management | 2011 | n/a |
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FAQ - APPS RUN THE WORLD Amadeus e-Travel Management Coverage
Amadeus e-Travel Management is a Travel Management solution from Amadeus IT Group.
Companies worldwide use Amadeus e-Travel Management, from small firms to large enterprises across 21+ industries.
Organizations such as Worley Rosenberg, BCD Travel, Royal Automobile Association of South Australia, Ten Lifestyle Group and Binter Canarias are recorded users of
Amadeus e-Travel Management for Travel Management.
Companies using Amadeus e-Travel Management are most concentrated in Professional Services and Transportation, with adoption spanning over 21 industries.
Companies using Amadeus e-Travel Management are most concentrated in Australia, Netherlands and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Amadeus e-Travel Management across Americas, EMEA, and APAC.
Companies using Amadeus e-Travel Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 16.67%, and global enterprises with 10,000+ employees - 33.33%.
Customers of Amadeus e-Travel Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Amadeus e-Travel Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Travel Management.