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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of Apparel21 Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Accent Group Retail 8600 $1.1B Australia Apparel21 Apparel21 Retail Management 2020 n/a
In 2020, Accent Group implemented Apparel21 as its Enterprise resource planning platform. The deployment was active with the Digital Customer Experience team from October 2020 to July 2021, where team members acted as the first point of contact for customers across chat, phone and email for a portfolio of brands, tying customer interactions directly to ERP-backed order and inventory records. Apparel21 was configured to provide core retail ERP capabilities including inventory visibility, order processing and merchandise data management. Configuration work emphasized SKU master synchronization, real-time stock status and customer order workflow support to align point-of-contact agents with product and order state held in Apparel21. The implementation integrated Apparel21 with the retailer's digital stack, including Magento for e-commerce order flows, Zendesk for customer service lookup and ticketing, Cartwheel for promotional pricing workflows and Kount for fraud screening at checkout. These integrations supported operational handoffs between digital commerce and customer service, enabling agents to surface Apparel21 data inside external interfaces. Governance was centered on operationalizing Apparel21 access within the Digital Customer Experience team, aligning role-based access to ERP data and embedding order lookup and status update workflows into Zendesk tickets. The deployment oriented Apparel21 around supporting customer service and digital commerce functions, instrumenting standard ERP controls and data models to support day-to-day retail operations.
APG & Co Retail 3000 $350M Australia Apparel21 Apparel21 Retail Management 2015 n/a
In 2015 APG & Co implemented Apparel21 as its Enterprise resource planning application. The Apparel21 deployment focused on core financial operations for the Australia-based retail business, aligning ERP functionality with accounts payable and bank reconciliation requirements. Implementation concentrated on financial modules, with configuration of the general ledger, accounts payable workflows, and bank reconciliation processes in Apparel21. The Apparel21 financial ledger and reconciliation configuration supported transaction posting, statement matching, and reconciliation task management consistent with Enterprise resource planning best practices. Automation rules and period close controls were applied within the system to standardize cash reconciliation steps. Operationally the solution was used by APG & Co finance staff to complete cash reconciliations in the AP21 system during the absence of the Cash Accountant, maintaining continuity of daily cash processes. Governance was adapted to permit accounts payable and finance analysts to access reconciliation workflows and sign off on exceptions within Apparel21, with role-based permissions and audit trails configured to preserve control. The scope of use remained focused on finance operations within the retail organization and did not list additional departmental integrations.
BARDOT Retail 600 $130M Australia Apparel21 Apparel21 Retail Management 2019 n/a
In 2019 BARDOT implemented Apparel21 as its point of sale and inventory backbone. Apparel21 is an Enterprise resource planning application used to support store transactions and stock management across BARDOT retail stores and the corporate office in Australia. The deployment aligned with retail operations for a fashion retailer of approximately 600 employees and AUD 130000000 in revenue. Apparel21 was configured to manage point of sale transaction processing, inventory replenishment and daily banking workflows. Store associates operated Apparel21 point of sale systems to process sales, replenish stock and complete daily banking, while also promoting campaigns and customer engagement at the sales floor. These capabilities were used alongside in-store kiosks to support assisted selling and campaign vocalization. Apparel21 was co-deployed with existing retail and office technologies including Kiosk, Riteq and Microsoft Office, forming the operational technology stack for store-level merchandising, sales floor activities and back office reporting. System coverage emphasized retail stores and the corporate office, with Apparel21 providing transactional processing and inventory master data for operational teams. Rollout and governance centered on adherence to pre-determined KPIs and standard store procedures, with staff trained to operate Apparel21 POS functionality and follow replenishment and banking routines. Operational controls focused on store discipline and consistent workflows rather than centralized process redesign.
Calibre Clothing Retail 200 $10M Australia Apparel21 Apparel21 Retail Management 2014 n/a
In 2014, Calibre Clothing implemented Apparel21 as its Retail Management system to support a high-end full service store and concession environment. The implementation was positioned to support store responsibilities including achieving sales budgets, monitoring sales consultants’ budgets, managing customer experience and complaints, and handling store administration tasks. Apparel21 was configured to provide point of sale transaction handling, sales reporting and budget tracking for sales consultants, customer record management for complaints and service follow up, and product-level workflows to support tailoring and selling techniques. The deployment included configuration of role-based access for store managers and consultants, and setup of store-level administrative functions to centralize daily operational tasks. Operational coverage focused on the single-store and concession footprint, with the system used by store staff in coordination with head office management and other Calibre personnel. The Retail Management deployment aligned store-level processes with head office oversight, enabling consistent handling of customer complaints, sales monitoring, and administrative reporting without introducing or naming additional integrated systems. Governance and rollout emphasized staff training and procedural change, with documented action plans for product education, selling techniques, tailoring processes, and Apparel21 system competency training. Day-to-day governance rested with store management working as a team with head office to monitor sales budgets and ensure the system-supported service and administrative workflows were followed.
Charles Parsons & Co Manufacturing 300 $40M Australia Apparel21 Apparel21 Retail Management 2014 n/a
In 2014 Charles Parsons & Co implemented Apparel21 as part of its Retail Management technology stack to operationalize accounts payable workflows. The implementation record places Apparel21 into live AP operations beginning in 2014, with work centered on invoice processing and payment orchestration at the companys Redfern site. Apparel21 was configured to support core accounts payable capabilities, including three way matching between purchase orders, receipts, and invoices, invoice coding and data entry for three operating entities and one inter company ledger, preparation of payment vouchers, and processing of local and international payments on a fortnightly cadence. The deployment included functionality for bank statement upload and daily general ledger entries, employee expense reimbursement processing, petty cash reconciliation, and supplier statement reconciliation as part of standard month end closing activities. Operational workflows indicate accounts payable activity spanned both Apparel21 and Movex, with AP teams resolving quantity and unit price discrepancies, reconciling supplier statements, and ensuring accruals and regular expenses were entered and reported to the management team. Payment controls covered approvals for payments exceeding 3,000,000 in fortnightly batches, and inter company coding and clearing were handled within the same AP processes. Governance and process structure tied Apparel21 usage into month end closing and management reporting, with routine reconciliations, GL posting discipline, and credit management procedures documented by the AP function. The implementation emphasizes accounts payable operationalization within a Retail Management application, with Apparel21 serving as the transactional AP engine alongside Movex for day to day supplier and payment controls.
Retail 1400 $115M Australia Apparel21 Apparel21 Retail Management 2020 n/a
Retail 1000 $237M Australia Apparel21 Apparel21 Retail Management 2013 n/a
Retail 300 $40M Australia Apparel21 Apparel21 Retail Management 2016 n/a
Retail 300 $40M Australia Apparel21 Apparel21 Retail Management 2017 n/a
Retail 70 $7M Australia Apparel21 Apparel21 Retail Management 2018 n/a
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Buyer Intent: Companies Evaluating Apparel21

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Apparel21. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Apparel21 for Retail Management include:

  1. Sohu.com Limited, a China based Professional Services organization with 4900 Employees
  2. Telstra, a Australia based Communications company with 31876 Employees
  3. Scanlan & Theodore, a Australia based Retail organization with 270 Employees

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FAQ - APPS RUN THE WORLD Apparel21 Coverage

Apparel21 is a Retail Management solution from Apparel21.

Companies worldwide use Apparel21, from small firms to large enterprises across 21+ industries.

Organizations such as Super Retail Group, Accent Group, APG & Co, The PAS Group Limited and Goldmark Jewellers are recorded users of Apparel21 for Retail Management.

Companies using Apparel21 are most concentrated in Retail, with adoption spanning over 21 industries.

Companies using Apparel21 are most concentrated in Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Apparel21 across Americas, EMEA, and APAC.

Companies using Apparel21 range from small businesses with 0-100 employees - 12.5%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 31.25%, and global enterprises with 10,000+ employees - 6.25%.

Customers of Apparel21 include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Apparel21 customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Retail Management.