List of AscenderPay Customers
Mascot, 2020, NSW,
Australia
Since 2010, our global team of researchers has been studying AscenderPay customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased AscenderPay for Payroll from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using AscenderPay for Payroll include: National Australia Bank, a Australia based Banking and Financial Services organisation with 41880 employees and revenues of $14.47 billion, Barry Callebaut Australia, a Australia based Manufacturing organisation with 13672 employees and revenues of $8.96 billion, University of Sydney, a Australia based Education organisation with 9941 employees and revenues of $2.72 billion, University of Melbourne, a Australia based Education organisation with 13758 employees and revenues of $2.50 billion, Myer, a Australia based Retail organisation with 17000 employees and revenues of $1.94 billion and many others.
Contact us if you need a completed and verified list of companies using AscenderPay, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The AscenderPay customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AbbVie Korea | Life Sciences | 250 | $80M | South Korea | Ascender | AscenderPay | Payroll | 2018 | n/a |
In 2018 AbbVie Korea implemented AscenderPay, deploying AscenderPay across AbbVie Korea and AbbVie Malaysia, Apps Category . The deployment served AbbVie Korea’s local HR and payroll operations covering approximately 250 employees and was configured to reflect South Korea statutory payroll requirements.
Implementation focused on core payroll processing, statutory reporting, tax calculation, payroll scheduling, and employee self-service capabilities within AscenderPay. Configuration work emphasized country-specific pay elements, payroll cycles, and compliance rules consistent with payroll administration in each jurisdiction.
Operational governance centralized payroll controls for the two-country cluster, instituting payroll calendars, reconciliation workflows, and formal cutover testing during rollout. Change management concentrated on configuration governance, audit-ready statutory reporting, and localized compliance checkpoints to maintain consistent payroll operation across AbbVie Korea and AbbVie Malaysia.
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AbbVie Malaysia | Life Sciences | 70 | $10M | Malaysia | Ascender | AscenderPay | Payroll | 2018 | n/a |
In 2018, AbbVie Malaysia implemented AscenderPay as its dedicated payroll platform, with a parallel deployment covering AbbVie Korea. AbbVie Malaysia implemented AscenderPay in 2018, Apps Category and to centralize payroll processing and statutory reporting across its regional operations.
The AscenderPay deployment encompassed core payroll calculation, tax and statutory compliance configuration, pay run orchestration, payroll registers and employee self-service capabilities. Configuration work focused on country-specific tax rules and pay element templates, while payroll scheduling and automated pay run processing were established to standardize recurring payroll cycles.
Operational coverage included payroll processing for AbbVie Malaysia and an aligned instance for AbbVie Korea, supporting HR and finance business functions in each country. The implementation emphasized localization and multi-jurisdiction payroll workflows to handle regional statutory requirements and employee pay profiles.
Governance was organized around role-based access for payroll administrators, HR users and finance approvers, with formalized approval flows and audit trails to support payroll change control. Rollout details prioritized repeatable configuration templates and documented operating procedures to sustain ongoing payroll operations using AscenderPay.
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ARL Collect | Professional Services | 50 | $5M | Australia | Ascender | AscenderPay | Payroll | 2010 | n/a |
In 2010, ARL Collect implemented AscenderPay, Category . The deployment concentrated on the company finance function in Australia, aligning AscenderPay with accounts payable, accounts receivable and payroll administration for a 50 employee professional services firm. AscenderPay was configured to support payment processing workflows including EFT and cheque issuance, batching, coding and authorizing of supplier invoices, credit card transaction posting and bank reconciliation routines, and to produce payment advice and collection reporting exports. AscenderPay was recorded as the primary application for centralized payment orchestration and payroll scheduling, with configuration tailored to high volume supplier invoice handling and standard accounts receivable collection workflows.
The implementation operated in an environment where MYOB, DebTrack and Microsoft Access were used for bookkeeping and reporting, and where Talent2 Plus had been used historically for payroll processing, without asserting automated integrations. Operational governance placed ownership with the finance team, with accounts assistants and finance managers accountable for invoice batching, supplier query resolution, reconciliation and approval flows, and the rollout focused on embedding AscenderPay into existing AP, AR and payroll processes across ARL Collect's Australian operations.
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Bank of Papua New Guinea | Banking and Financial Services | 1600 | $130M | Papua New Guinea | Ascender | AscenderPay | Payroll | 2016 | n/a |
In 2016 Bank of Papua New Guinea deployed AscenderPay to manage Payroll. The initiative targeted central HR and payroll operations supporting roughly 1,600 employees and prioritized formalizing staff leave and travel processing in close consultation with the HR Alesco payroll officer and the APU.
AscenderPay was configured to support core payroll processing, leave management, and travel allowance handling, applying standard Payroll workflows such as payroll runs, leave accrual calculations, automated pay calculations, and travel claim facilitation. Configuration work emphasized rule-based leave accruals and automated payroll cycles to reduce manual reconciliation effort.
Operational coordination and integrations were executed through direct operational alignment with the HR Alesco payroll officer and the APU rather than external third party integrations. The deployment covered HR and payroll teams across the bank, with the APU providing administrative processing for leave and travel requests and the payroll officer maintaining oversight of payroll runs and approvals.
Governance adjustments reinforced approval routing for leave and travel, centralized payroll officer controls, and documented procedures to align HR, the APU, and payroll operations. The AscenderPay implementation is described as the bank s operational core for staff remuneration, leave administration, and travel processing within the Payroll domain.
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Bankwest | Banking and Financial Services | 3000 | $500M | Australia | Ascender | AscenderPay | Payroll | 2016 | n/a |
In 2016, Bankwest implemented AscenderPay as its primary payroll application in the Payroll category, establishing AscenderPay as the central HRIS and payroll engine for the institution. The deployment targeted payroll and HR record consolidation to support Bankwest’s workforce of approximately 3,500 employees across its Australian operations.
AscenderPay was configured to handle core payroll processing and HRIS functions, including scheduled pay runs, statutory tax calculations and Australian superannuation processing, employee record management, and electronic payslip distribution. The implementation incorporated standard Payroll capabilities such as pay event scheduling, payroll posting workflows, and interfaces for time capture and staff entitlements consistent with typical payroll system patterns.
Operational ownership rested with Bankwest’s HR Systems Team, where responsibilities included leading and mentoring the HR Systems Team, ensuring availability and ongoing support of HR systems, and maintaining Ascender Pay HRIS as the primary payroll backbone. The program affected HR and payroll business functions and required sustained application support and governance to preserve payroll continuity and compliance across the organization.
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Manufacturing | 13672 | $9.0B | Australia | Ascender | AscenderPay | Payroll | 2017 | n/a |
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Education | 930 | $166M | Australia | Ascender | AscenderPay | Payroll | 2014 | n/a |
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Education | 905 | $97M | Australia | Ascender | AscenderPay | Payroll | 2016 | n/a |
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Education | 12500 | $806M | Australia | Ascender | AscenderPay | Payroll | 2016 | n/a |
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Government | 8200 | $1.4B | Australia | Ascender | AscenderPay | Payroll | 2010 | n/a |
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Buyer Intent: Companies Evaluating AscenderPay
- Team Global Express, a Australia based Transportation organization with 8500 Employees
- Department of Mines, Industry Regulation and Safety, Western Australia, a Australia based Government company with 1800 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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| Team Global Express | Transportation | 8500 | $2.8B | Australia | 2025-02-23 | |
| Department of Mines, Industry Regulation and Safety, Western Australia | Government | 1800 | $240M | Australia | 2024-11-13 |