List of Ascent ELM Customers
Wilmington, 19809-2040, DE,
United States
Since 2010, our global team of researchers has been studying Ascent ELM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ascent ELM for Legal Practice Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ascent ELM for Legal Practice Management include: Paul Hastings, a United States based Professional Services organisation with 2900 employees and revenues of $2.20 billion, King & Spalding, a United States based Professional Services organisation with 3000 employees and revenues of $2.14 billion, Weil, Gotshal & Manges, a United States based Professional Services organisation with 1300 employees and revenues of $2.00 billion, Covington & Burling, a United States based Professional Services organisation with 2500 employees and revenues of $1.20 billion, Berry Appleman & Leiden, a United States based Professional Services organisation with 1300 employees and revenues of $624.0 million and many others.
Contact us if you need a completed and verified list of companies using Ascent ELM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Ascent ELM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Berry Appleman & Leiden | Professional Services | 1300 | $624M | United States | doeLEGAL | Ascent ELM | Legal Practice Management | 2018 | n/a |
In 2018 Berry Appleman & Leiden implemented Ascent ELM, the Apps Category . The deployment focused on firm billing operations for legal immigration services and active involvement by Billing Specialists based in Richardson, TX, with Ascent ELM used as the central application for invoice generation and e billing workflows.
Ascent ELM was configured to support invoice creation in multiple formats including LEDES files, Excel spreadsheets, and PDF outputs, and to manage e billing submissions to client portals. Functional capabilities implemented included invoice formatting and routing, accrual reporting inputs, reconciliation workflows, and support for custom client invoice formats and special report generation.
Integrations reflected in operational notes include external e billing and billing portals such as Serengeti, CounselGo, Collaborati, and Doelegal Ascent, with billing activity also coordinated alongside the firm s Aderant billing system for internal submissions. Operational coverage spanned the billing team, financial reporting, accounts receivable, attorneys, paralegals, and client billing contacts to ensure invoice delivery through email or portal channels.
Governance and process changes were centered on financial reporting collaboration, creation of test scripts and user acceptance testing for projects, training and mentoring of Billing Specialists and Billing Generalists, and formalized approval flows for refunds and AR reconciliation. The implementation also produced reusable templates and custom Excel reporting patterns to standardize billing operations and support escalated billing research and resolution.
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Covington & Burling | Professional Services | 2500 | $1.2B | United States | doeLEGAL | Ascent ELM | Legal Practice Management | 2018 | n/a |
In 2018 Covington & Burling implemented Ascent ELM from doeLEGAL, an Enterprise Legal Management application to centralize matter billing and eBilling workflows. Ascent ELM was provisioned to support the firm’s Finance and Accounting billing coordinator activities, covering work for roughly 40 partners and the generation of approximately 300 invoices per month totaling upwards of $20MM.
The deployment focused on core billing and matter management capabilities typical of Enterprise Legal Management, including configuration of tiered fee discounts, fee caps, alternative fee arrangements, and retainer handling. Functional workflows implemented included prebilling review and distribution, month end processing, time and expense transfers and edits, invoice formatting and supplemental billing documentation, and controls for write offs, cancellations, posting and mailing of bills.
Ascent ELM was integrated into the firm’s electronic billing ecosystem, handling eBilling submissions and rejection management with vendor HUBs explicitly referenced in firm processes, including Serengeti, Ascent vendor hubs, Collaborati and CounselGo. Financial analysis and reporting workflows were linked to existing tools used by the billing coordinator, notably spreadsheet analysis in Excel with Pivot Tables and VLOOKUP and interfacing with Thomas Reuters Elite 3E for rate negotiation and reporting inputs.
Governance and operational ownership were structured around the Finance and Accounting department with the billing coordinator responsible for enforcing complex billing rules, managing timeliness of billing, allocating funds and tracking electronic bill status. Process controls emphasized accuracy of bill content, appropriate bill formats per client requirements, and ongoing management of electronic bill rejections and submissions as part of routine legal billing operations.
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Donato Brown Pool & Moehlmann | Professional Services | 65 | $8M | United States | doeLEGAL | Ascent ELM | Legal Practice Management | 2021 | n/a |
In 2021 Donato Brown Pool & Moehlmann implemented Ascent ELM in a Houston, Texas environment as the firm’s Enterprise Legal Management platform for centralized invoicing and claims processing. The deployment supported day to day billing operations beginning September 2021 and was positioned within the billing functional area and related business units to standardize client invoice creation and submission workflows.
Ascent ELM was configured to ingest and reconcile billing outputs and to support reporting for management teams, leveraging available resources to interpret data from billing software and to produce related management reports. Functional capabilities emphasized invoice generation, batch submission of large volumes of client invoices, and workflow orchestration between billing staff and business units to meet established invoicing deadlines.
The implementation integrated with existing billing services explicitly listed by the client, including Bottom Legal-X, Ascent, TyMetrix 360, Quovant, and CounselLink, to create and submit invoices and to centralize invoice data for review and reporting. Operational coverage focused on the billing function and associated claims and reimbursement activities, with the team submitting claims to insurance companies and handling explanations of benefit processing as part of normal operations.
Governance and process work centered on collaboration between the billing functional area and business units to secure accurate customer invoicing within established deadlines, and on case level research of claim denials and appeals to resolve issues and promote prompt insurance payment. Ascent ELM served as the enterprise legal management application supporting invoicing, denial research, reimbursement and appeals workflows at the firm.
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Professional Services | 100 | $10M | United States | doeLEGAL | Ascent ELM | Legal Practice Management | 2012 | n/a |
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Professional Services | 3000 | $2.1B | United States | doeLEGAL | Ascent ELM | Legal Practice Management | 2020 | n/a |
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Professional Services | 2900 | $2.2B | United States | doeLEGAL | Ascent ELM | Legal Practice Management | 2019 | n/a |
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Professional Services | 1300 | $2.0B | United States | doeLEGAL | Ascent ELM | Legal Practice Management | 2018 | n/a |
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Buyer Intent: Companies Evaluating Ascent ELM
- Chubb, a Switzerland based Insurance organization with 34000 Employees
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