List of Asterisk PBX Customers
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Since 2010, our global team of researchers has been studying Asterisk PBX customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Asterisk PBX for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Asterisk PBX for PBX, VoiP and Phone Systems include: Aptiv, a Switzerland based Automotive organisation with 141000 employees and revenues of $19.71 billion, Ryanair, a Ireland based Transportation organisation with 27076 employees and revenues of $14.68 billion, Concentrix, a United States based Professional Services organisation with 450000 employees and revenues of $9.62 billion, Gamma Communications, a United Kingdom based Communications organisation with 1745 employees and revenues of $582.0 million, Eishtec, a Ireland based Professional Services organisation with 2500 employees and revenues of $500.0 million and many others.
Contact us if you need a completed and verified list of companies using Asterisk PBX, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Asterisk PBX customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Accor Plus | Professional Services | 600 | $130M | Singapore | Asterisk | Asterisk PBX | PBX, VoiP and Phone Systems | 2020 | n/a |
In 2020, Accor Plus implemented Asterisk PBX. Apps Category: . The deployment centered on the vendor Asterisk and the branded telephony offering Talk Partner Edition, provisioned to support contact center and customer service workflows in Singapore.
Asterisk PBX was configured as an open source telephony core, providing call control and CTI capabilities that surface in the agent desktop. The implementation integrated Talk Partner Edition with Zendesk using the Asterisk platform, enabling screen pop and call context to appear in Zendesk and giving agents the ability to pull customer records from NetSuite into Zendesk for case handling.
Operational coverage focused on customer experience and support teams, with the Asterisk PBX instance acting as the real time voice layer and Zendesk as the ticketing and interaction hub. Integrations relied on the open source Asterisk platform as the middleware between PSTN voice and cloud applications, and NetSuite was used as an authoritative source for user data surfaced into Zendesk. Governance centered on consolidating telephony routing and agent workflows within Zendesk, aligning call handling, CRM lookups, and ticket creation around the integrated CTI path.
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Aptiv | Automotive | 141000 | $19.7B | Switzerland | Asterisk | Asterisk PBX | PBX, VoiP and Phone Systems | 2018 | n/a |
In 2018, Aptiv implemented Asterisk PBX as part of a Boston-based Aptiv Global network security engagement, deploying the Asterisk PBX VoIP business phone system within its broader Network Security / Information Security program. The deployment was scoped to integrated network operations including Security, IT Planning, and LAN/WAN functionality and supported both on-premises and remote connectivity use cases.
The Asterisk PBX implementation included configuration and ongoing maintenance of telephony services tied to Active Directory authentication, VLAN segmentation for voice traffic separation, and IPT integration for call handling. Network design work incorporated Internet-facing VPNs and DMVPN phase 2 for remote connections, wireless subnets for VoIP endpoints, and Riverbed WAN optimization to manage voice over WAN performance.
Asterisk PBX operated alongside a suite of named network and security technologies that were explicitly configured and monitored, including Cisco Wireless LAN Controller and Cisco Meraki for wireless, ForeScout Counteract for access control, F5 BIG-IP LTM for load balancing, Palo Alto and Cisco ASA firewalls for perimeter control, and Cisco SD-WAN zero-touch provisioning for WAN edge orchestration. Monitoring and event analysis were integrated with HP ArcSight SIEM and SolarWinds NPM with HA, while vulnerability outputs from Nessus, AppDetective, WebInspect, and QualysGuard were analyzed to prioritize true positives before reporting.
Governance and operational changes accompanied the technical work, with network policies, authorization roles, incident monitoring and response workflows instituted to reduce unauthorized access and manage threats. Disaster recovery and business continuity plans were built and managed, including data backups and maintenance of VPN connectivity for L2L peers and remote personnel. Ongoing SOC investigation patterns addressed DDoS, malware, and intrusion events using FireEye, Sourcefire, web sense detections, and manual triage in ArcSight SIEM.
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Concentrix | Professional Services | 450000 | $9.6B | United States | Asterisk | Asterisk PBX | PBX, VoiP and Phone Systems | 2012 | n/a |
In 2012, Concentrix implemented Asterisk PBX to provide third line support for EMEA and global voice infrastructure, Category . The engagement centered on platform hardening, fault analysis and establishing integration touchpoints with global teams and suppliers for contact center and office sites. Work covered green field and brown field call center and office site planning, design and deployment, and ongoing research and development of unified communications platforms.
The Asterisk PBX implementation included systems administration, maintenance, troubleshooting and performance monitoring workflows. Functional responsibilities explicitly covered SIP, MGCP and H323 troubleshooting, CCME and SRST handling, and the integration of monitoring, backup and auto notification tooling. Operational tasks also included planning upgrades and patching, scripting for ICM and CCX where required, and publishing CUIC dashboards.
Integrations were executed against a broad Cisco-centric contact center stack and adjacent infrastructure, including Cisco UCCE, CUCM, CUIC, IPIVR, Cisco Voice Gateways, Cisco UCS and VMware vSphere virtualization. The environment interfaced with Tandberg and Cisco Telepresence components via VCS Expressway and VCS Control, Cisco Session Border Controllers, Cisco Outbound Option, Synthesys Dialler and CRM integration points, and included ICM external database work with MS SQL and knowledge of ICM database schema.
Operational coverage explicitly encompassed 3rd line voice support for over 30 high profile Cisco UCCE based clients and environments processing over 10000 calls per day, with liaison to network 3rd line teams as needed. System administration extended to NICE Perform, RADIUS for 802.1X, Citrix server farm and access gateway maintenance, MS Active Directory and GPO, Microsoft Exchange 2003 and 2010, Cisco IronPort, Bluecoat proxy and Symantec Backup Exec.
Governance and operational discipline reflected ISO 27001 controls, formal change management and documentation standards, SLA-driven fault escalation ownership from 2nd line and NOC teams, and structured mentoring and knowledge transfer to 1st and 2nd line voice teams. The implementation emphasized taking ownership through resolution and follow up, aligning platform administration and monitoring with corporate security and operational governance.
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Professional Services | 2500 | $500M | Ireland | Asterisk | Asterisk PBX | PBX, VoiP and Phone Systems | 2015 | n/a |
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Communications | 1745 | $582M | United Kingdom | Asterisk | Asterisk PBX | PBX, VoiP and Phone Systems | 2017 | n/a |
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Oil, Gas and Chemicals | 1000 | $350M | Poland | Asterisk | Asterisk PBX | PBX, VoiP and Phone Systems | 2017 | n/a |
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Transportation | 27076 | $14.7B | Ireland | Asterisk | Asterisk PBX | PBX, VoiP and Phone Systems | 2019 | n/a |
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Buyer Intent: Companies Evaluating Asterisk PBX
- Premier Communications, a United States based Communications organization with 150 Employees
- Cern, a Switzerland based Non Profit company with 2500 Employees
- In'Tech Medical, a France based Life Sciences organization with 223 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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