List of Benefitsolver Customers
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Since 2010, our global team of researchers has been studying Benefitsolver customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Benefitsolver for Benefits Administration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Benefitsolver for Benefits Administration include: BMW of North America, a United States based Automotive organisation with 120000 employees and revenues of $29.49 billion, Transformco, a United States based Retail organisation with 45000 employees and revenues of $10.50 billion, Aon US, a United States based Professional Services organisation with 25000 employees and revenues of $5.67 billion, V2X, a United States based Aerospace and Defense organisation with 14000 employees and revenues of $4.32 billion, American Water, a United States based Utilities organisation with 6500 employees and revenues of $4.23 billion and many others.
Contact us if you need a completed and verified list of companies using Benefitsolver, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
The Benefitsolver customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of HCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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American Cancer Society | Non Profit | 7050 | $565M | United States | Businessolver | Benefitsolver | Benefits Administration | 2017 | n/a |
In 2017, American Cancer Society implemented Benefitsolver from Businessolver as its Benefits Administration platform to create a holistic, personalized benefits experience for its benefits team and over 4,500 covered lives. The national nonprofit, with approximately 7,050 employees, focused the deployment on improving enrollment usability and establishing year round engagement across HR and benefits operations. Configuration emphasized integrated decision support at enrollment and a broad set of engagement capabilities, including decision support tools, Activation Paths as a holistic engagement strategy, and in platform virtual chat assistance. The Benefitsolver configuration incorporated dynamic phone menus, document search and summarization, and workflow automation to reduce manual case handling and streamline employee interactions. Benefitsolver was instrumented to amplify the broader benefits ecosystem, driving increased activations in top point solutions such as 401(k), care navigation, employee assistance programs, wellness, and women’s health. Operational coverage included open enrollment and year round engagement workflows for employees and the benefits team, with Activation Paths used to surface relevant programs and encourage ongoing participation. Businessolver worked closely with American Cancer Society to align technical configuration, engagement design, and support processes, shifting benefits team activities toward proactive guidance and case exceptions. The deployment delivered reported success in enrollment and greater engagement in point solutions, and reduced routine inquiries to the benefits team through in platform decision support and self service capabilities.
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American Water | Utilities | 6500 | $4.2B | United States | Businessolver | Benefitsolver | Benefits Administration | 2019 | n/a |
In 2019, American Water implemented Benefitsolver from Businessolver to centralize Benefits Administration for its approximately 6,500 employees in the United States. The deployment positioned Benefitsolver as the primary system for managing employee benefits enrollment and administration alongside the companys existing HR and payroll stack.
Benefitsolver was configured to handle standard benefits administration workflows, including benefits enrollment, eligibility management, benefits billing and carrier file generation, and reporting. The implementation emphasized configuration of Benefitsolver modules to align with American Waters benefit plans and open enrollment cadence.
The Benefitsolver implementation integrated with SAP SuccessFactors HCM for master HR data and employee demographic synchronization, and with ADP for payroll deduction and disbursement feeds. Architecture and data flows were organized to keep eligibility and census data authoritative in SAP SuccessFactors HCM, while Benefitsolver served as the transactional benefits administration layer exchanging enrollment and deduction records with ADP.
Operational coverage included HR benefits administrators, payroll operations, and the companys employee population for self-service enrollment. Governance focused on synchronization rules, enrollment window orchestration, and operational handoffs between HR, benefits administration, and payroll teams to maintain consistent eligibility and deduction processing.
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Aon US | Professional Services | 25000 | $5.7B | United States | Businessolver | Benefitsolver | Benefits Administration | 2023 | n/a |
In 2023, Aon US engaged Businessolver to provision Benefitsolver as the benefits administration platform for Aon’s Active Health Exchange in the Benefits Administration category. This agreement marks the first time the Aon exchange has onboarded a new technology provider to deliver a curated enrollment experience for its exchange customers, positioning Benefitsolver as the central technology for that initiative.
Benefitsolver was implemented as a single-source benefits administration platform with explicit capabilities for enrollment and eligibility management, ACA compliance support, COBRA administration, and retiree administration. Businessolver has emphasized investment in AI-driven decision support and benefits selection tools to assist consumer decision making and address benefits literacy, features integrated into the Benefitsolver deployment.
The deployment integrates Benefitsolver with Aon’s Active Health Exchange to create new technology and service pathways for Aon’s diverse customer base, and it is scoped to support the exchange’s enrollment workflows and client-facing enrollment experiences. Operational coverage is described at the exchange level, impacting benefits and HR enrollment functions across Aon exchange clients rather than a single internal HR instance.
From a governance perspective, bringing on a new external technology vendor represents a procurement and vendor governance shift for the exchange, enabling a curated enrollment workflow managed through the Businessolver platform. Public statements from Aon and Businessolver identify expected outcomes including broader benefits choice, guided selection for employees, and improved enrollment experiences that aim to support more resilient and engaged workforces and better business results.
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Professional Services | 10000 | $950M | United States | Businessolver | Benefitsolver | Benefits Administration | 2021 | n/a |
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Automotive | 120000 | $29.5B | United States | Businessolver | Benefitsolver | Benefits Administration | 2022 | n/a |
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Government | 1000 | $180M | United States | Businessolver | Benefitsolver | Benefits Administration | 2018 | n/a |
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Government | 1310 | $663M | United States | Businessolver | Benefitsolver | Benefits Administration | 2020 | n/a |
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Government | 523 | $131M | United States | Businessolver | Benefitsolver | Benefits Administration | 2017 | n/a |
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Leisure and Hospitality | 7000 | $2.0B | United States | Businessolver | Benefitsolver | Benefits Administration | 2013 | n/a |
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Leisure and Hospitality | 1300 | $200M | United States | Businessolver | Benefitsolver | Benefits Administration | 2019 | n/a |
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Buyer Intent: Companies Evaluating Benefitsolver
- CMC Global Careers, a Vietnam based Professional Services organization with 5000 Employees
- India.Gov.In, a India based Government company with 500 Employees
- IHG Hotels & Resorts, a United Kingdom based Leisure and Hospitality organization with 13462 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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