List of Braze Platform Customers

Braze

63 Madison Building Floor 12 28 East 28th Street,
New York, 10016, NY,
United States

https://www.braze.com/

1 609-964-0585

Professional Services

1699

$472M

Since 2010, our global team of researchers has been studying Braze Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Braze Platform for Customer Engagement, Customer Loyalty from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Braze Platform for Customer Engagement, Customer Loyalty include: Discovery, a United States based Media organisation with 35300 employees and revenues of $41.32 billion, Hbo Max, a United States based Media organisation with 35000 employees and revenues of $39.32 billion, KFC Corporation, a United States based Leisure and Hospitality organisation with 1000000 employees and revenues of $34.45 billion, Paramount Global, a United States based Media organisation with 18600 employees and revenues of $29.21 billion, Burger King, a United States based Retail organisation with 34800 employees and revenues of $27.02 billion and many others.

Contact us if you need a completed and verified list of companies using Braze Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Braze Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight
1-800-Flowers.com	Retail	4000	$1.8B	United States	Braze	Braze Platform	Customer Engagement,Customer Loyalty	2019	n/a	In 2019, 1-800-Flowers.com deployed the Braze Platform on its public website. The Braze Platform was implemented to support Customer Engagement,Customer Loyalty initiatives and to centralize customer facing messaging across the online storefront. Deployment included embedding the Braze JavaScript SDK to capture behavioral events and attribute data for lifecycle orchestration. Operational ownership was assigned to marketing and e-commerce teams responsible for campaign design, segmentation and content governance. Configuration emphasized standard Braze Platform capabilities such as event based segmentation, personalized messaging, campaign orchestration and cross channel messaging workflows including email and on site messages. The implementation used client side instrumentation to feed event streams and customer attributes into the Braze Platform and to align web analytics and onsite tracking with engagement campaigns. Governance and rollout followed a staged approach with marketing operations managing campaign approvals, schema validation and template quality assurance to maintain segmentation accuracy and campaign consistency.
17LIVE	Media	745	$191M	Japan	Braze	Braze Platform	Customer Engagement,Customer Loyalty	2022	n/a	In 2022, 17LIVE implemented Braze Platform to support Customer Engagement,Customer Loyalty on its consumer-facing website. The deployment focused on web-based engagement instrumentation and campaign orchestration to manage audience interactions for the media service. The Braze Platform implementation configured standard Customer Engagement,Customer Loyalty capabilities including user segmentation, campaign orchestration, real-time messaging, personalization, and in-app messaging. Implementation work emphasized event tracking and behavioral segmentation to power lifecycle campaigns and retention workflows across digital touchpoints. Deployment leveraged a web SDK integration and server-side event capture to route behavioral signals into Braze Platform, enabling email and in-app campaign triggers via platform APIs. Data capture concentrated on behavioral events and profile attributes to support dynamic segmentation and targeted messaging. Operational ownership rested with marketing and growth teams, with marketing operations instituting campaign governance, consent aligned event taxonomy, and a staged rollout across the company web property. Braze Platform centralized customer engagement and customer loyalty workflows between product and marketing functions to streamline campaign management and audience targeting.
1St Folding Sliding Doors	Manufacturing	15	$1M	United Kingdom	Braze	Braze Platform	Customer Engagement,Customer Loyalty	2022	n/a	In 2022, 1St Folding Sliding Doors implemented Braze Platform on their website. The deployment was scoped to digital customer interactions and explicitly supports Customer Engagement,Customer Loyalty use cases for the UK based manufacturer, consolidating web channel messaging and lifecycle communications under a single application. The implementation was executed within a small team environment, with marketing owning campaign strategy and site operations owning tag and consent management. Configuration work centered on standard Braze Platform capabilities aligned to customer engagement workflows, including web messaging, behavioral segmentation, campaign orchestration, and lifecycle email capture, implemented through site-level instrumentation and consent aware tracking. Operational governance is lightweight and centralized, with a single marketing owner responsible for audience segmentation, messaging rules, and content governance, and a technical contact maintaining web tagging. The deployment emphasizes Customer Engagement,Customer Loyalty functional terminology, linking the Braze Platform directly to marketing and customer retention activities on the company website.
	Professional Services	10	$1M	Indonesia	Braze	Braze Platform	Customer Engagement,Customer Loyalty	2023	n/a
	Professional Services	10	$2M	Malaysia	Braze	Braze Platform	Customer Engagement,Customer Loyalty	2021	n/a
	Life Sciences	14	$2M	United States	Braze	Braze Platform	Customer Engagement,Customer Loyalty	2022	n/a
	Media	10	$1M	United Kingdom	Braze	Braze Platform	Customer Engagement,Customer Loyalty	2023	n/a
	Professional Services	10	$1M	Indonesia	Braze	Braze Platform	Customer Engagement,Customer Loyalty	2023	n/a
	Professional Services	50	$5M	United States	Braze	Braze Platform	Customer Engagement,Customer Loyalty	2023	n/a
	Retail	18	$4M	Germany	Braze	Braze Platform	Customer Engagement,Customer Loyalty	2022	n/a

Showing 1 to 10 of 1056 entries

Buyer Intent: Companies Evaluating Braze Platform

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Braze Platform. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Braze Platform for Customer Engagement, Customer Loyalty include:

Sodexo, a France based Professional Services organization with 430000 Employees
Uconn Health, a United States based Healthcare company with 5380 Employees
Samsung Electronics, a South Korea based Manufacturing organization with 262647 Employees

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FAQ - APPS RUN THE WORLD Braze Platform Coverage

Braze Platform is a Customer Engagement, Customer Loyalty solution from Braze.

Companies worldwide use Braze Platform, from small firms to large enterprises across 21+ industries.

Organizations such as Discovery, Hbo Max, KFC Corporation, Paramount Global and Burger King are recorded users of Braze Platform for Customer Engagement, Customer Loyalty.

Companies using Braze Platform are most concentrated in Media, Leisure and Hospitality and Retail, with adoption spanning over 21 industries.

Companies using Braze Platform are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Braze Platform across Americas, EMEA, and APAC.

Companies using Braze Platform range from small businesses with 0-100 employees - 60.51%, to mid-sized firms with 101-1,000 employees - 24.34%, large organizations with 1,001-10,000 employees - 12.69%, and global enterprises with 10,000+ employees - 2.46%.

Customers of Braze Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Braze Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Engagement, Customer Loyalty.

List of Braze Platform Customers

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Buyer Intent: Companies Evaluating Braze Platform

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Q1. What is Braze Platform used for?

Q2. Who uses Braze Platform for Customer Engagement, Customer Loyalty?

Q3. Which companies use Braze Platform?

Q4. What is the industry breakdown of companies using Braze Platform?

Q5. What is the country breakdown of companies using Braze Platform?

Q6. What is the breakdown by employee size of companies using Braze Platform?

Q7. What is the breakdown by revenue of companies using Braze Platform?

Q8. How can I get the full list of companies using Braze Platform?