List of Brightree Business Management Customers
ResMed
9001 Spectrum Center Boulevard,
San Diego, 92123, CA,
United States
San Diego, 92123, CA,
United States
1 303-993-3200
Life Sciences
7970
$3.2B
Since 2010, our global team of researchers has been studying Brightree Business Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Brightree Business Management for Business Process Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Brightree Business Management for Business Process Management include: Discount Drug Mart, a United States based Retail organisation with 4700 employees and revenues of $531.0 million, Holland Home, a United States based Healthcare organisation with 1269 employees and revenues of $158.0 million, Pediatric Home Service (PHS), a United States based Healthcare organisation with 580 employees and revenues of $60.0 million, Kare In Home, a United States based Healthcare organisation with 120 employees and revenues of $12.0 million, Queen City Med Mart, a United States based Retail organisation with 100 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Brightree Business Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Brightree Business Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BP Gamma Medical | Healthcare | 40 | $5M | United States | ResMed | Brightree Business Management | Business Process Management | 2016 | n/a |
In 2016, BP Gamma Medical implemented Brightree Business Management. The deployment addressed Business Process Management needs for the 40-employee DME HME provider in the United States, concentrating on revenue cycle, order fulfillment, and patient record workflows.
Brightree Business Management was configured to support core DME HME modules including order entry and fulfillment, inventory and supply management, claims and billing, and patient account management, reflecting standard Business Process Management capabilities for home medical equipment operations. Configuration activities included mapping billing codes, establishing product catalogs for durable medical equipment and supplies, and defining claim adjudication workflows to align clinical intake with delivery processes.
Operational rollout covered administrative, billing, and clinical coordination functions within BP Gamma Medical, centralizing transactional processes to standardize order to cash and patient intake workflows. Governance emphasis focused on procedural controls around billing workflows and inventory reconciliation, with role based access controls and documented operating procedures to support ongoing business process management using Brightree Business Management.
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Carolina Healthcare Products | Professional Services | 20 | $2M | United States | ResMed | Brightree Business Management | Business Process Management | 2017 | n/a |
In 2017, Carolina Healthcare Products implemented Brightree Business Management. The small professional services firm with 20 employees deployed Brightree Business Management as a Business Process Management solution to centralize core billing and operational workflows for its orthopedic and durable medical equipment activities.
The implementation concentrated on accounting and operational modules, including accounts payable control, billing and receivables workflows, inventory and sales management, payroll and commission payroll processes, and weekly cash flow tracking that continued to be managed in Excel. Brightree Business Management was configured to handle transactional finance workflows and to support daily vendor and patient invoice processing alongside point-of-sale and inventory tasks.
Brightree was integrated with the company’s existing administrative and financial tools listed by staff, including QuickBooks and Bill.com for accounting and payables reconciliation, Employee on the Clock for timekeeping inputs, Insperity for HR and payroll services, Microsoft 365 and ShareFile for document management, and BB&T Cash log Manager together with Capital One monitoring for cash and card controls. These integrations linked timekeeping, document storage, accounts payable, and bank card monitoring into operational processes used by finance and sales staff.
Operational governance centered on the Accounts Payable Specialist role, which managed bill control, vendor and patient communications, credit card monitoring, payroll runs and weekly cash flow review, working side by side with a colleague on inventory and sales administration. Carolina Healthcare Products Brightree Business Management Business Process Management served as the central system for accounting, sales and operational functions across the company’s finance and operations teams.
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Discount Drug Mart | Retail | 4700 | $531M | United States | ResMed | Brightree Business Management | Business Process Management | 2015 | n/a |
In 2015, Discount Drug Mart implemented Brightree Business Management as a Business Process Management platform to support its Durable Medical Equipment specialist operations. The deployment targeted the Discount Drug Mart Durable Medical Equipment Specialist site in Medina, OH and was positioned to centralize billing and claims workflows for the company's United States operations.
The Brightree Business Management implementation emphasized revenue cycle and claims management capabilities, with configuration for billing to Major Medical, Medicare, Medicaid and Workers Compensation. Functional capabilities implemented included insurance claims inquiries, insurance verifications and authorizations, and patient claim inquiries, aligning operational use with standard claims adjudication and authorization workflows.
Integrations were established with EPIC and Microsoft Outlook to support clinical data exchange and communications, with Outlook used to route correspondence and authorization documents into operational queues. Operational scope covered billing, insurance verification, patient services and the durable medical equipment billing unit at the Medina, OH site.
Governance focused on standardizing claims handling and authorization processes across the DME specialist function, instituting structured workflows inside Brightree Business Management to reduce manual handoffs and to centralize claim inquiry routing. The implementation positioned Brightree Business Management as the system of record for DME billing and claims workflows within Discount Drug Mart, supporting revenue cycle, patient inquiry and insurance coordination functions.
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Glendale Pharmacy | Retail | 15 | $2M | United States | ResMed | Brightree Business Management | Business Process Management | 2016 | n/a |
In 2016, Glendale Pharmacy implemented Brightree Business Management to centralize billing and claims workflows for durable medical equipment services. The deployment targeted core Business Process Management needs for a small retail pharmacy environment in the United States, focusing on claims processing for payment for DME services and operational documentation of payer interactions.
Brightree Business Management was configured to support claims processing and provider dispute resolution workflows, with explicit functional emphasis on claim submission status tracking and dispute case management. Staff responsibilities tied to the system included processing claims for payment, initiating Provider Dispute Resolution requests when services were not paid according to expectations, and recording dispute evidence and correspondence. Microsoft Office skills were used alongside Brightree Business Management to produce reports, maintain supporting documentation, and manage day to day administrative tasks.
Operational coverage centered on billing and accounts receivable functions, with staff using the system to coordinate calls and status inquiries to IPA and health plans for claim status updates. Governance adjustments included formalizing the Provider Dispute Resolution process within Brightree Business Management, assigning responsibility for claim follow up and payer outreach, and documenting workflows for claim status escalation. The implementation emphasized procedural controls and case tracking for DME claim lifecycle management rather than large scale technical integrations.
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Holland Home | Healthcare | 1269 | $158M | United States | ResMed | Brightree Business Management | Business Process Management | 2016 | n/a |
In 2016, Holland Home implemented Brightree Business Management. Brightree Business Management was deployed as a Business Process Management application to support homecare and hospice clinical and business workflows across Holland Home.
The implementation focused on core Homecare and Hospice EHR and business management workflows, including clinical documentation, scheduling, billing orchestration, and business process automation consistent with the Business Process Management category. Technical delivery included design and maintenance of backend SQL databases, development of custom C# ETL and reporting tools, new Windows services to automate and simplify user processes, and WebAPI endpoints to surface data to internal applications.
Operational coverage targeted Holland Home clinical teams in Homecare and Hospice, with coordination across the IS department and HR/payroll initiatives. Deployment architecture relied on SQL-based data stores and API-driven integrations to internal tooling, while front-end access and adjunct utilities were implemented via Angular web applications and SharePoint lists to replace shared Excel documents.
Governance and rollout were led by a senior application analyst and developer who served as technical lead, managing requirements gathering, development, testing, and user enablement. The project included documentation and how-to guides, hands-on user support, mentoring of department interns, and operational handoffs to IS for day-to-day ticketing and maintenance.
Deliverables emphasized automation and operational simplification, specifically custom ETL and reporting capabilities and Windows services to reduce manual tasks, and a move from shared Excel spreadsheets to SharePoint lists to improve process consistency. Holland Home Brightree Business Management Business Process Management supported tighter workflow orchestration for clinical and administrative teams without quantified outcome claims provided in source notes.
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Healthcare | 120 | $12M | United States | ResMed | Brightree Business Management | Business Process Management | 2014 | n/a |
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Healthcare | 580 | $60M | United States | ResMed | Brightree Business Management | Business Process Management | 2014 | n/a |
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Retail | 100 | $10M | United States | ResMed | Brightree Business Management | Business Process Management | 2015 | n/a |
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Distribution | 100 | $10M | United States | ResMed | Brightree Business Management | Business Process Management | 2014 | n/a |
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Buyer Intent: Companies Evaluating Brightree Business Management
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Brightree Business Management. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Brightree Business Management for Business Process Management include:
- Radian Capital, a United States based Banking and Financial Services organization with 40 Employees
- HME Specialists, a United States based Healthcare company with 100 Employees
- The University of Alabama at Birmingham, a United States based Education organization with 13145 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Brightree Business Management Coverage
Brightree Business Management is a Business Process Management solution from ResMed.
Companies worldwide use Brightree Business Management, from small firms to large enterprises across 21+ industries.
Organizations such as Discount Drug Mart, Holland Home, Pediatric Home Service (PHS), Kare In Home and Queen City Med Mart are recorded users of
Brightree Business Management for Business Process Management.
Companies using Brightree Business Management are most concentrated in Retail and Healthcare, with adoption spanning over 21 industries.
Companies using Brightree Business Management are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Brightree Business Management across Americas, EMEA, and APAC.
Companies using Brightree Business Management range from small businesses with 0-100 employees - 55.56%, to mid-sized firms with 101-1,000 employees - 22.22%, large organizations with 1,001-10,000 employees - 22.22%, and global enterprises with 10,000+ employees - 0%.
Customers of Brightree Business Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Brightree Business Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Business Process Management.