List of Cayenta ERP Customers
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Since 2010, our global team of researchers has been studying Cayenta ERP customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cayenta ERP for ERP Financial from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cayenta ERP for ERP Financial include: Snohomish County, a United States based Government organisation with 2800 employees and revenues of $700.0 million, City Of Rock Hill, a United States based Government organisation with 723 employees and revenues of $250.0 million, CORE Electric Cooperative (formally Intermountain Rural Electric Association), a United States based Utilities organisation with 500 employees and revenues of $180.0 million, Halifax Water, a Canada based Utilities organisation with 400 employees and revenues of $135.0 million, DPU - City of Orangeburg, a United States based Utilities organisation with 300 employees and revenues of $60.0 million and many others.
Contact us if you need a completed and verified list of companies using Cayenta ERP, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Cayenta ERP customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bryan Texas Utilities | Utilities | 300 | $50M | United States | Cayenta | Cayenta ERP | ERP Financial | 2012 | n/a |
In 2012, Bryan Texas Utilities implemented Cayenta ERP as an ERP Financial application to centralize utility billing and customer account management across the organization. The deployment was executed as an enterprise-wide Cayenta ERP and CRM program, with the project team authoring complex cross-functional use cases to validate end-to-end billing and customer service processes prior to cutover.
Configuration work focused on billing and CRM modules within Cayenta ERP, and on data migration tooling and validation. Senior IT staff developed a large suite of high-performance SQL procedures to validate and reconcile migrated billing data, reducing validation runtime from weeks to hours during the Go-Live weekend. Reporting and analytics were integrated with Crystal Reports and MS SQL as enterprise reporting stores to support operational and financial reporting from Cayenta ERP.
The implementation was executed alongside virtualization and systems consolidation efforts, integrating Cayenta ERP data flows with existing energy systems platforms including SE Data, SoftSmiths and Oracle 9 database servers where explicitly required. These systems and reporting servers were migrated and validated on Oracle VM virtual infrastructure, and Oracle VM performance tuning reduced critical billing processing from multi-day runs to hourly windows, improving operational service levels.
Governance emphasized rigorous test case coverage and formal approval gates for the production cutover, with the IT team responsible for data validation and final switching authorization to the new ERP environment. Explicit outcomes recorded during the broader program included realized infrastructure savings from virtualization exceeding 300k, accelerated billing runtimes, and tighter integration between Cayenta ERP, customer service applications and enterprise reporting stacks that supported approved rollout and ongoing operations.
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Central Arkansas Water | Utilities | 280 | $50M | United States | Cayenta | Cayenta ERP | ERP Financial | 2020 | n/a |
In 2020 Central Arkansas Water initiated a multi-year conversion to Cayenta ERP, categorized as ERP Financial. The program culminated in a cutover to Cayenta Utilities with a go-live in June 2021, and the organization entered 2021 managing an extreme winter storm that placed acute operational stress on field crews and customer support during the rollout.
The implementation focused on core ERP Financial workflows and utility billing aligned capabilities, with the deployment team configuring financial ledgers, revenue accounting workflows, and customer account management processes consistent with Cayenta ERP and Cayenta Utilities functionality. Project work included multiple rounds of data conversions and integrated testing protocols to validate billing and financial datasets and to ensure transactional integrity across accounting and customer records.
Operational coverage extended across CAW internal teams, with the Pinnacle Project team comprising integral staff members who executed conversion activities and led training. The rollout emphasized preparing customer service and field operations personnel, ensuring all CAW staff received training to help customers and to troubleshoot issues arising from the new system.
Governance was run through the internal Pinnacle Project team, which managed data conversion sequencing, integrated testing cycles, and training delivery. Explicit outcomes from the effort included consolidated data in a validated form, clarified business processes to support billing and customer interactions, and an internal support posture to address post go-live troubleshooting.
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City of Provo | Government | 500 | $50M | United States | Cayenta | Cayenta ERP | ERP Financial | 2016 | n/a |
In 2016 City of Provo began an 18-month implementation of Cayenta ERP as part of a Citywide Municipal Software System initiative branded Provo 360, delivered in a joint effort with CityView. The engagement pairs a full Enterprise Resource Planning solution from Cayenta with CityView's Community Development Suite, aligning municipal financial systems with permitting, licensing and citizen-facing portals.
Cayenta ERP is being deployed to fulfill the municipality’s ERP Financial requirements, serving core municipal financial management functions typical of the category, including general ledger consolidation, accounts payable, accounts receivable, cashiering interfaces and financial reporting workflows. The Cayenta ERP configuration work is positioned to support transaction processing and financial control across municipal business functions consistent with an ERP Financial implementation.
Technical and operational integration is scoped to link Cayenta ERP with CityView modules that include Property Information, Permits & Inspections, Planning, Code Enforcement, Business & Animal Licensing, Rental Housing, Cemetery Management, Parking Permits, Cashiering, Electronic Plans, and CityView Portal and Mobile solutions. The implementation is described as citywide in scope, intended to connect back-office financial processes to front-office community development and citizen service channels so departments can operate from a unified record set.
Governance and rollout planning emphasize citywide coordination across Community Development, cashiering and administrative functions, using the 18-month timetable to stage deployment and data consolidation. The project vision for Provo 360 is to provide residents, businesses, students, employees, administration and visitors with a 360 degree view of the city from any device, with Cayenta ERP providing the ERP Financial backbone for municipal fiscal operations.
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City Of Rock Hill | Government | 723 | $250M | United States | Cayenta | Cayenta ERP | ERP Financial | 2013 | n/a |
In 2013, City Of Rock Hill implemented Cayenta ERP. The deployment focused on core ERP Financial capabilities alongside HCM payroll functionality to centralize municipal accounting and human resources processing.
Cayenta ERP was configured to handle municipal payroll administration, benefits selection maintenance, payroll tax filings, and payroll reporting, reflecting the city operational need to process payroll for more than 900 employees. Financial modules were used to support month end reconciliations and year end financial reporting working in tandem with controller functions, aligning accounting workflows with payroll outputs.
Operational ownership for the implementation rested with finance and HR/payroll teams, with the controller and payroll administration closely coordinating reconciliations and journal entries. The rollout included version upgrade activity and feature-driven process refinement typical of vendor-led implementations, emphasizing configuration changes to match municipal chart of accounts and payroll rules.
Governance emphasized procedural alignment between payroll and general ledger, and ongoing product support to maintain compliance with payroll tax filing requirements. Cayenta ERP remains the transactional system for ERP Financial and HCM payroll operations, with continued configuration and support activity to accommodate regulatory and process changes.
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CORE Electric Cooperative (formally Intermountain Rural Electric Association) | Utilities | 500 | $180M | United States | Cayenta | Cayenta ERP | ERP Financial | 2013 | n/a |
In 2013, CORE Electric Cooperative implemented Cayenta ERP as its ERP Financial system to centralize accounting, work order and job costing workflows. The deployment targeted the cooperative formerly known as Intermountain Rural Electric Association and focused on finance and operational accounting functions.
Configuration and functional work included General Ledger, Accounts Payable, Accounts Receivable, Job Costing and Work Order Management modules within Cayenta ERP, with documented business process changes to align financial postings to work order and asset transactions. The project also defined accounting period workflows and internal control checkpoints consistent with standard ERP Financial operations.
Project staffing placed accounting subject matter experts in the primary testing and issue resolution role, and the implementation team collaborated with external consultants to develop Cognos reports for financial monitoring. Companywide accounting processes were included in the rollout, and internal training programs were developed and delivered to finance and operational staff for the Cayenta ERP modules.
Governance elements included a formal change management plan, classroom and hands on software training, and the establishment of internal control guidelines for the Cayenta Utility Software System, with finance and controller functions retaining operational ownership of configuration, testing and rollout oversight.
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Utilities | 300 | $60M | United States | Cayenta | Cayenta ERP | ERP Financial | 2016 | n/a |
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Utilities | 400 | $135M | Canada | Cayenta | Cayenta ERP | ERP Financial | 2021 | n/a |
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Utilities | 350 | $50M | United States | Cayenta | Cayenta ERP | ERP Financial | 2018 | n/a |
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Utilities | 285 | $50M | United States | Cayenta | Cayenta ERP | ERP Financial | 2012 | n/a |
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Government | 2800 | $700M | United States | Cayenta | Cayenta ERP | ERP Financial | 2015 | n/a |
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Buyer Intent: Companies Evaluating Cayenta ERP
- Commissioners of Public Works of the City of Charleston, a United States based Government organization with 20 Employees
- Vineland Public Schools, a United States based Education company with 400 Employees
- Infoart, a Croatia based Professional Services organization with 60 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Commissioners of Public Works of the City of Charleston | Government | 20 | $2M | United States | 2025-09-30 | |
| Vineland Public Schools | Education | 400 | $55M | United States | 2025-09-03 | |
| Infoart | Professional Services | 60 | $8M | Croatia | 2025-06-30 | |
| Banking and Financial Services | 27242 | $12.6B | Japan | 2025-06-04 | ||
| Utilities | 60 | $7M | United States | 2025-03-07 | ||
| Utilities | 229 | $300M | United States | 2025-02-13 | ||
| Government | 16 | $2M | United States | 2024-11-14 | ||
| Utilities | 97 | $10M | United States | 2024-09-05 | ||
| Utilities | 790 | $524M | United States | 2024-09-04 | ||
| Government | 723 | $250M | United States | 2024-07-10 |