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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of Chatify Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
B. & D. Print Services Manufacturing 76 $8M United Kingdom Chatify Chatify Chatbots and Conversational AI 2021 n/a
In 2021, B. & D. Print Services deployed Chatify on its public website to provide customer facing conversational engagement. Chatify is a Chatbots and Conversational AI application used to handle inbound customer queries, capture contact information and surface basic service and product information for the United Kingdom based print manufacturer. The implementation centers on an embedded web chat widget and standard conversational modules, including automated response flows, lead capture forms and handoff triggers for live follow up. Configuration and content editing are managed by internal operations and marketing owners, with inquiries routed to existing contact channels such as email and phone queues rather than new middleware integrations. B. & D. Print Services Chatify Chatbots and Conversational AI supports sales and customer service workflows on the company website and is operated as a customer engagement layer tied to the companys online presence.
Berkley Group Professional Services 10 $1M Singapore Chatify Chatify Chatbots and Conversational AI 2020 n/a
In 2020, Berkley Group deployed Chatify on its website. The deployment uses Chatify as a Chatbots and Conversational AI application to provide a customer facing conversational interface embedded in the corporate site, aligning the Company Application Category Business Function relationship as Berkley Group Chatify Chatbots and Conversational AI for customer engagement and lead capture. Configuration centered on web widget implementation and conversational flow design, including intent mapping, entity extraction, scripted greetings, guided qualification funnels, and a knowledge base for frequently asked questions. Chatify was provisioned as a lightweight, browser integrated chat widget with a cloud hosted conversational runtime and session management to handle prospect interactions and automated responses. Operational ownership was assigned to marketing and client services for content updates and conversation tuning, with governance focused on conversational content versioning and escalation rules to capture contact details. The rollout was scoped to the public website only, supporting front office functions such as customer engagement and inbound lead qualification through the Chatify implementation.
Boringdon Hall Hotel and Gaia Spa Leisure and Hospitality 325 $42M United Kingdom Chatify Chatify Chatbots and Conversational AI 2020 n/a
In 2020, Boringdon Hall Hotel and Gaia Spa deployed Chatify, a Chatbots and Conversational AI application, on its public website. The implementation centered on a web-embedded Chatify conversational widget providing automated guest engagement, FAQ handling, and booking inquiry triage for hotel and spa services. Configuration emphasized conversational intent mapping, scripted dialog trees, and fallback escalation to front desk staff for complex queries. The deployment covered guest-facing channels on the corporate website and was designed to support front desk and spa reception workflows, allowing automated handling of common enquiries and preliminary booking information capture. The implementation operated as a web-embedded conversational layer, with Chatify content managed through the vendor console and conversation flows instrumented for intent routing and human handoff when required. Governance placed content and dialog ownership with hotel operations to maintain alignment with seasonal offers and service changes.
Bright Path Healthcare 5 $1M Canada Chatify Chatify Chatbots and Conversational AI 2022 n/a
In 2022 Bright Path deployed Chatify on its website to introduce a web embedded conversational interface using Chatbots and Conversational AI. The deployment for the five employee healthcare provider used Chatify as a cloud hosted widget embedded on the public site, configured to handle patient and caregiver inquiries and basic intake workflows. Chatify was provisioned with conversational flow templates, FAQ scripting, and contact capture forms to route initial triage to front desk staff. Operational ownership is centralized with clinical administration and site administrators who manage conversational scripts and monitoring through the Chatify administration console. The implementation focused on website based engagement, front desk support and intake automation, with staff accessing chat transcripts and captured contact data for follow up. Bright Path Chatify Chatbots and Conversational AI integration supports business functions of patient engagement and appointment intake, with governance and configuration scoped to the operational capacity of a small healthcare provider.
Bright Path Healthcare 10 $1M Canada Chatify Chatify Chatbots and Conversational AI 2022 n/a
In 2022 Bright Path deployed Chatify on its website as a customer-facing conversational layer, using Chatify within the Chatbots and Conversational AI category. The deployment is observable on their public site, indicating a web widget implementation that handles initial queries and visitor engagement for this small Canadian healthcare provider. The implementation centers on web chat capabilities common to the Chatbots and Conversational AI category, including automated conversational responses, FAQ handling, and lead or contact capture workflows. Chatify is provisioned as an on-page conversational interface, configured to present scripted flows for common patient and parent questions and to collect contact details for follow up. Operational coverage is focused on front-desk and patient engagement functions, with usage oriented toward intake, appointment inquiries, and general parent communications. The technical footprint is a front-end integration into the site, suggesting lightweight hosting and client-side widget deployment rather than heavy back-end platform changes. Governance and administration appear proportionate to a 10 person organization, with chat content and flow updates likely managed by a single operational owner or small marketing operations group. No third party system integrator is specified, and no explicit back-end integrations or outcome metrics are provided in the source information.
Healthcare 10 $1M Canada Chatify Chatify Chatbots and Conversational AI 2022 n/a
Healthcare 10 $1M Canada Chatify Chatify Chatbots and Conversational AI 2022 n/a
Healthcare 10 $1M Canada Chatify Chatify Chatbots and Conversational AI 2022 n/a
Professional Services 10 $1M Ireland Chatify Chatify Chatbots and Conversational AI 2019 n/a
Retail 395 $162M Ireland Chatify Chatify Chatbots and Conversational AI 2020 n/a
Showing 1 to 10 of 26 entries

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FAQ - APPS RUN THE WORLD Chatify Coverage

Chatify is a Chatbots and Conversational AI solution from Chatify.

Companies worldwide use Chatify, from small firms to large enterprises across 21+ industries.

Organizations such as New City College London, Woodie’s, University of Wolverhampton, Compu b Retail Limited and Boringdon Hall Hotel and Gaia Spa are recorded users of Chatify for Chatbots and Conversational AI.

Companies using Chatify are most concentrated in Education, Retail and Leisure and Hospitality, with adoption spanning over 21 industries.

Companies using Chatify are most concentrated in United Kingdom and Ireland, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Chatify across Americas, EMEA, and APAC.

Companies using Chatify range from small businesses with 0-100 employees - 73.08%, to mid-sized firms with 101-1,000 employees - 15.38%, large organizations with 1,001-10,000 employees - 11.54%, and global enterprises with 10,000+ employees - 0%.

Customers of Chatify include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Chatify customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.