List of Crunchtime ERP Customers
Boston, 2114, MA,
United States
Since 2010, our global team of researchers has been studying Crunchtime ERP customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Crunchtime ERP for Hospitality ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Crunchtime ERP for Hospitality ERP include: Ruby Tuesday, a United States based Retail organisation with 32100 employees and revenues of $6.00 billion, Ninety Nine Restaurant & Pub, a United States based Leisure and Hospitality organisation with 10000 employees and revenues of $3.00 billion, Pollo Tropical Orlando, a United States based Leisure and Hospitality organisation with 5600 employees and revenues of $1.40 billion, Lifetime Fitness, a United States based Professional Services organisation with 10000 employees and revenues of $1.29 billion, Miller's Ale House, a United States based Leisure and Hospitality organisation with 7500 employees and revenues of $1.00 billion and many others.
Contact us if you need a completed and verified list of companies using Crunchtime ERP, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The Crunchtime ERP customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Boudin Bakery | Consumer Packaged Goods | 400 | $50M | United States | Crunchtime | Crunchtime ERP | Hospitality ERP | 2017 | n/a |
In 2017, Boudin Bakery implemented Crunchtime ERP. Crunchtime ERP is deployed as a Hospitality ERP to centralize operational control across Boudin branded sites including Fisherman's Wharf, Bistro Boudin, the Boudin Bakery Museum, Baker's Hall, Chowder Hut, the Pier 39 bakery and cafe, and the SFO location.
The deployment was configured to support core hospitality workflows, with functional emphasis on inventory management, recipe and menu costing, procurement and purchase order controls, production scheduling for bakery and kitchen operations, catering and banquet management, and labor scheduling. Crunchtime ERP was used to operationalize event sales and banquet program processes, enabling standardized menu and pricing structures across multiple event and retail locations.
Integrations accompanied the rollout, with Crunchtime ERP connected to existing CRM and database tools and explicit point of sale and event systems referenced in operational notes, including Salesforce, Tripleseat and Micros. The implementation included data transition activities to consolidate customer, event and inventory records into the Crunchtime ERP environment, and real time synchronization between site-level sales terminals and the central application to align inventory and cost data.
Governance and workflow restructuring centered on cross-functional coordination between Sales, Marketing, Events, Catering, Kitchen Operations and Finance. The Director of Sales, Marketing and Events led data and CRM consolidation efforts, defined event-to-operations handoffs for banquet and catering workflows, and established process ownership for menu costing, ordering cadence and staff scheduling within the Crunchtime ERP framework.
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Jim N Nicks BBQ Restaurant | Retail | 1020 | $250M | United States | Crunchtime | Crunchtime ERP | Hospitality ERP | 2017 | n/a |
In 2017, Jim N Nicks BBQ Restaurant implemented Crunchtime ERP as its Hospitality ERP platform to centralize back-of-house and corporate operations. The deployment extended from new corporate offices in Birmingham, Alabama linked to a datacenter in Dallas through to individual restaurant sites, and included support for tablet-based inventory control and recipe management at the store level.
Crunchtime ERP was configured to support core back office workflows and store operations, including Crunchtime Back Office functionality for inventory and recipe management, and integration with a dedicated catering management solution, Monkey Media, for catering order orchestration. The implementation emphasized store-level operational controls, point of sale data flow, and store tablet provisioning for inventory counts and recipe access.
Integrations implemented during the rollout include TalentReef feeding new hire records into the Crunchtime environment to streamline onboarding into the POS, and a Greenshades paystub and W2 portal with direct feeds from the payroll system for payroll distribution. The broader IT environment was modernized in parallel, with an upgrade path for Microsoft Dynamics GP 2018, enhanced remote-access surveillance for HR and management, and centralized datacenter links to support operations across sites.
Governance and process changes accompanied the technical rollout, led by a newly formed IT leadership team that instituted segregated duties, prioritized deliverables, restructured Office 365 licensing, and published SharePoint as the corporate repository for files, forms, and training videos. Project management covered vendor SLAs, budgets, and the selection of a new managed services provider to improve support and operational governance.
Stated business outcomes tied to the implementation include an annualized store-level savings of $250,000 attributed to the Crunchtime Back Office deployment, improved POS and office compliance and security posture, and consolidated HR and payroll workflows through TalentReef and Greenshades integrations. The Crunchtime ERP deployment at Jim N Nicks BBQ Restaurant therefore connected Hospitality ERP functionality to HR, payroll, POS, and store operations.
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Lifetime Fitness | Professional Services | 10000 | $1.3B | United States | Crunchtime | Crunchtime ERP | Hospitality ERP | 2010 | n/a |
In 2010, Lifetime Fitness implemented Crunchtime ERP as its Hospitality ERP to support LifeCafe operations across its club food and beverage units. The implementation centered on using Crunchtime ERP to standardize inventory, ordering and supply chain visibility for food, beverage and retail product lines within the LifeCafe environment.
Crunchtime ERP was configured to manage inventory of food, beverage and retail products, to monitor supply chain status between Café and vendors, and to control ordering quantities to limit waste. Configuration included inventory control workflows and order management capabilities consistent with Hospitality ERP functionality, enabling par-level ordering and systematic inventory counting tied to procurement processes.
The deployment integrated operational data with a COGNOS financial reporting system to analyze performance, providing finance and operations with unified reporting for cost of goods sold insights. Day to day operations leveraged systems checklists and sanitation logs to engage staff in daily upkeep, and the application supported coordination at weekly leadership meetings with other department heads.
Governance and operational changes accompanied the rollout, with hiring, training and coaching of 11 Team Members and termination of three below satisfactory Team Members as part of staff performance management. While utilizing Crunchtime ERP and the associated operational practices, Lifetime Fitness achieved positive same store sales growth in 40 of 44 months, with a 44 month average growth rate of 15.85 percent, and used staff engagement activities such as appreciation events to reinforce process adherence.
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LM Restaurants | Leisure and Hospitality | 2000 | $250M | United States | Crunchtime | Crunchtime ERP | Hospitality ERP | 2016 | n/a |
In 2016, LM Restaurants implemented Crunchtime ERP. The Crunchtime ERP deployment is a Hospitality ERP implementation focused on centralizing restaurant back-office operations and operational control across corporate and field locations. The program was led by the IT Manager for Restaurant Systems and Infrastructure who led requirements gathering, vendor selection, pilot coordination, and contract negotiations. Deployment planning included coordination with new store openings and addressed POS database management and PCI-DSS compliance workflows across restaurant sites.
Crunchtime ERP was configured to support core Hospitality ERP capabilities including centralized inventory and purchasing, recipe costing and standardization, procurement controls, invoice processing, and role-based reporting and analytics. The IT team designed and implemented automation to replace cumbersome manual processes in ordering and vendor management and aligned operational workflows with restaurant-level POS data management. Configuration work emphasized operational modules typical for Hospitality ERP deployments to improve consistency in purchasing, portion control, and back-office reconciliation.
The implementation was executed in parallel with a new HRIS selection effort involving NetChex and with ongoing POS database administration, reflecting coordinated change across labor payroll and point-of-sale domains. Governance controls included formal SOW and SLA review, master service agreement negotiation, vendor contract management, and staged rollout coordination for four new store installations. The program also incorporated PCI-DSS questionnaire processes as part of the rollout governance and operational readiness activities.
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Miller's Ale House | Leisure and Hospitality | 7500 | $1.0B | United States | Crunchtime | Crunchtime ERP | Hospitality ERP | 2015 | n/a |
In 2015, Miller's Ale House implemented Crunchtime ERP to consolidate restaurant operations and back office workflows. The deployment targeted Hospitality ERP capabilities supporting inventory control, procurement, labor and scheduling workflows, and food cost management, with Crunchtime ERP positioned as the central operations system feeding downstream reporting.
Crunchtime ERP was configured to publish transactional feeds into an enterprise data store and data mart used for executive reporting, with ETL pipelines and batch processes designed to refresh schedules on a defined cadence. Configuration work emphasized inventory and labor modules, recipe and cost controls, and procurement workflows, and included automation of data flows to support operational analytics and BI consumption.
The implementation included explicit integrations with other enterprise systems identified by Miller's Ale House, including Dynamics AX for financials, LS Retail POS for point of sale, HotSchedules for workforce scheduling, and UltiPro for payroll and HR data, as well as site POS systems. Data integrations were built and maintained to move sales, labor and inventory transactions from POS and scheduling systems into Crunchtime ERP and the enterprise data mart, enabling consolidated executive reports.
Governance and operational ownership transitioned to the Manager of Data Analytics and Integrations in January 2016 who ensured data store and data mart refresh processes executed on schedule, proactively monitored batch processes, and managed ETL development and support. That role also managed the BI environment for executive reporting, acted as project manager for Dynamics AX financial system rollout, and supported go live and phased rollout of LS Retail POS to pilot and subsequent locations, establishing cross functional collaboration across Operations, Finance, HR, Payroll and IT.
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Leisure and Hospitality | 3500 | $250M | United States | Crunchtime | Crunchtime ERP | Hospitality ERP | 2015 | n/a |
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Leisure and Hospitality | 10000 | $3.0B | United States | Crunchtime | Crunchtime ERP | Hospitality ERP | 2018 | n/a |
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Retail | 1000 | $10M | United States | Crunchtime | Crunchtime ERP | Hospitality ERP | 2005 | n/a |
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Leisure and Hospitality | 5600 | $1.4B | United States | Crunchtime | Crunchtime ERP | Hospitality ERP | 2019 | n/a |
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Retail | 32100 | $6.0B | United States | Crunchtime | Crunchtime ERP | Hospitality ERP | 2023 | n/a |
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Buyer Intent: Companies Evaluating Crunchtime ERP
- Zurcher Kantonalbank, a Switzerland based Banking and Financial Services organization with 6000 Employees
- MBJ Airports, a Jamaica based Aerospace and Defense company with 100 Employees
- Florida Speech Language Pathol, a United States based Healthcare organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Zurcher Kantonalbank | Banking and Financial Services | 6000 | $1.4B | Switzerland | 2025-12-09 | |
| MBJ Airports | Aerospace and Defense | 100 | $10M | Jamaica | 2025-02-24 | |
| Florida Speech Language Pathol | Healthcare | 10 | $1M | United States | 2025-01-08 | |
| Leisure and Hospitality | 13000 | $827M | Australia | 2024-07-31 |