List of CTM Travel Customers
Etm Travel
307 Queen Street Level 24,
Brisbane, 4000, QLD,
Australia
Brisbane, 4000, QLD,
Australia
61 7 3211-2400
Professional Services
3206
$417M
Since 2010, our global team of researchers has been studying CTM Travel customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CTM Travel for Travel Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CTM Travel for Travel Management include: Queensland Health, a Australia based Government organisation with 109463 employees and revenues of $23.90 billion, Department of Health, Victoria, a Australia based Government organisation with 2290 employees and revenues of $18.31 billion, Queensland Department of Education, a Australia based Government organisation with 97000 employees and revenues of $8.70 billion, Department of Transport and Planning, a Australia based Government organisation with 4761 employees and revenues of $6.37 billion, Australia Post, a Australia based Transportation organisation with 64000 employees and revenues of $6.02 billion and many others.
Contact us if you need a completed and verified list of companies using CTM Travel, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CTM Travel customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ACT Government | Government | 6085 | $5.1B | Australia | Corporate Travel Management | CTM Travel | Travel Management | 2024 | n/a |
In 2024, ACT Government implemented CTM Travel as its Travel Management application for the ACT Health Directorate and as the designated travel manager for the ACT Public Service. The deployment is scoped to domestic and international air travel, accommodation, car rental and other travel related services used by travellers, delegates and staff authorised as travel coordinators.
CTM Travel is provisioned as a portal driven booking and travel profile environment, enabling individual travellers and authorised travel coordinators to create travel profiles, request bookings and route approvals. Accommodation management is provisioned through AOT Group Ltd accessible via the CTM system, and car rental fulfillment is routed through Hertz as the appointed provider, with those capabilities surfaced inside the CTM portal.
Operational integration extends to ACT Government SharePoint for access to booking pages and to an MS Teams based Travel Enquiries site used by the internal helpdesk. Governance and exception controls are enforced, the Procedure requires assessment of alternatives to travel such as video conferencing, and stipulates Director General approval where bookings are made outside CTM, including submission of matching quotes from CTM and the alternative provider with retention of both quotes for audit.
The implementation centralises booking, approval and enquiry workflows for travellers, travel coordinators and delegates, and assigns the Travel Enquiries Helpdesk responsibility for portal access issues, profile creation and booking support. ACT Government CTM Travel Travel Management supports the business functions of travel procurement, approvals and travel administration across the Directorate and the ACT Public Service.
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Atlas Iron | Oil, Gas and Chemicals | 600 | $1.0B | Australia | Corporate Travel Management | CTM Travel | Travel Management | 2022 | n/a |
In 2022, Atlas Iron implemented CTM Travel in the Travel Management category to centralize mobilisation and contractor travel coordination for Projects and Operations. The rollout targeted the Mobilisation & Travel Coordinator function and established CTM Travel as the primary travel booking and charter coordination layer for Atlas Iron project sites and operations in Australia. The implementation aligned travel booking, charter scheduling, and mobilisation workflows under a single Travel Management application.
CTM Travel was configured to support charter flight forecasting and utilization reporting, transition planning for charter flights from commercial to private aerodromes, and RMS camp mapping within operational schedules. Functional capabilities implemented included booking and itinerary management, charter operations management, utilisation reporting, and structured workforce mobilisation procedure documentation. Configuration work included role based access for mobilisation coordinators, scheduling templates for charter rotations, and reporting views to support forecasting and utilization analysis.
The implementation integrated with Cited mobilisation and logistics systems and with RMS for camp mapping, while operational coordination included client liaison with Qantas for the charter programme and engagement with Corporate Travel Management as the TMC provider. These integrations connected CTM Travel to mobilisation planning systems and camp occupancy data, enabling coordinated scheduling between charter services and site logistics. Operational coverage centered on contractor workforce mobilisation and travel processes supporting Atlas Iron Projects and Operations.
Governance and process work included authoring a Workforce Mobilisation Procedure for Atlas Iron Projects and Operations, and delivery of training to internal and external personnel on Cited logistics, RMS, and CTM Travel workflows. The Mobilisation & Travel Coordinator role managed day to day oversight, process handoffs, and training during the rollout, embedding procedural controls and operational ownership for travel and mobilisation activities.
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Austal, Ltd. | Manufacturing | 4324 | $959M | Australia | Corporate Travel Management | CTM Travel | Travel Management | 2017 | n/a |
In 2017, Austal, Ltd. adopted CTM Travel as its corporate travel application. CTM Travel is a Travel Management solution used to coordinate company travel, including VIP travel for Austal Ships as handled through Corporate Travel Management AU/NZ operations.
The implementation emphasized centralized booking workflows, corporate policy enforcement, itinerary and traveler management, and rostering to provide extended hours support across Western Australia servicing Northern Territory and South Australia. CTM Travel configuration reflected CTM operational practices that align individual consultant skillsets, personality fit, and availability to client portfolios.
Operational delivery for Austal leveraged CTM AU/NZ’s Perth operations floor of approximately 40 staff with four operational team managers, teams sized between 8 and 14 consultants, and a VIP team specifically servicing Austal Ships. That staffing model supported high-touch account handling and prioritized traveler support using CTM Travel.
Governance and process controls focused on consultant to client alignment, team-based account ownership for VIP and SME portfolios, and staffing models that covered regional time zone and extended hour requirements. The deployment positioned CTM Travel as the Travel Management platform orchestrating booking workflows, traveler coordination, and operational resourcing within Austal’s corporate travel program.
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Australia Post | Transportation | 64000 | $6.0B | Australia | Corporate Travel Management | CTM Travel | Travel Management | 2010 | n/a |
In 2010 Australia Post deployed CTM Travel as its enterprise travel platform under the Travel Management category. The implementation targeted corporate travel booking workflows supporting Sales Enablement and Service Delivery teams, executive assistants at the Level 1 111 Bourke Street headquarters, and broader Australia-based corporate travel coordination functions.
CTM Travel was configured to manage end to end booking and itinerary management, accommodation and boardroom reservations, and event-related travel coordination consistent with Travel Management functional workflows. The deployment was integrated operationally with Outlook 2013 calendar synchronization for executive scheduling, incorporated Flexipurchase BCard processing for corporate card transactions, and was used alongside the SerraView Portal for corporate real estate and desk allocation coordination. Governance practices were updated to embed corporate booking procedures, purchase order creation, goods receipting for travel invoices, and approval workflows used by executive assistants and sales directors.
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Cotton On Clothing | Retail | 22000 | $1.5B | Australia | Corporate Travel Management | CTM Travel | Travel Management | 2016 | n/a |
In 2016, Cotton On Clothing deployed CTM Travel as its Travel Management application to centralize corporate travel operations for a global retail organization employing 22,000 people. The CTM Travel implementation was positioned to manage end to end corporate travel workflows, linking booking channels and consultant-led services to company travel policy enforcement and large account contracting.
The implementation emphasized corporate booking and itinerary management, with CTM Travel configured to support complex itinerary design, multi-channel bookings via online, phone, and direct request, and centralized contract policy controls. Functional capabilities implemented included corporate booking workflows, itinerary construction and consolidation, policy compliance checks for online and agent bookings, and support for structured relocation programs that expanded the account scope beyond routine travel management.
Operational coverage and governance reflected a service model supported by senior consultants, who designed itineraries for major retail accounts and trained and cross trained 10 to 15 consultants on system use and shared product updates. The CTM Travel rollout included process changes for contract management and tender support, with consultants working alongside the Client Value Manager to prepare pitches and tenders, and with consultant-led governance to keep bookings within contract policies across channels.
Outcomes documented in the engagement included achieving twice the set sales KPI in the first two years, increasing consultant bookings from 1 million to 3 million within 12 months, maintaining high client retention through service delivery, and expanding account responsibilities to include management of substantial relocation programs. These results indicate CTM Travel was used as both a booking platform and an operational control plane for Cotton On Clothings corporate travel and relocation functions.
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Government | 1800 | $250M | Australia | Corporate Travel Management | CTM Travel | Travel Management | 2018 | n/a |
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Government | 900 | $1.0B | Australia | Corporate Travel Management | CTM Travel | Travel Management | 2019 | n/a |
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Government | 6000 | $1.5B | Australia | Corporate Travel Management | CTM Travel | Travel Management | 2019 | n/a |
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Government | 2290 | $18.3B | Australia | Corporate Travel Management | CTM Travel | Travel Management | 2016 | n/a |
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Government | 7120 | $1.4B | Australia | Corporate Travel Management | CTM Travel | Travel Management | 2019 | n/a |
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Showing 1 to 10 of 31 entries
Buyer Intent: Companies Evaluating CTM Travel
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating CTM Travel. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating CTM Travel for Travel Management include:
- RedcapTour Co, a South Korea based Professional Services organization with 290 Employees
- Alk-Abello, a United States based Life Sciences company with 182 Employees
- Intact, a Ireland based Professional Services organization with 300 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD CTM Travel Coverage
CTM Travel is a Travel Management solution from Corporate Travel Management.
Companies worldwide use CTM Travel, from small firms to large enterprises across 21+ industries.
Organizations such as Queensland Health, Department of Health, Victoria, Queensland Department of Education, Department of Transport and Planning and Australia Post are recorded users of
CTM Travel for Travel Management.
Companies using CTM Travel are most concentrated in Government and Transportation, with adoption spanning over 21 industries.
Companies using CTM Travel are most concentrated in Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of CTM Travel across Americas, EMEA, and APAC.
Companies using CTM Travel range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 25.81%, large organizations with 1,001-10,000 employees - 58.06%, and global enterprises with 10,000+ employees - 16.13%.
Customers of CTM Travel include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified CTM Travel customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Travel Management.