List of DocuSign CLM Customers
Docusign
221 Main Street Suite 1550,
San Francisco, 94105, CA,
United States
San Francisco, 94105, CA,
United States
1 415-489-4940
Professional Services
6838
$3.0B
Since 2010, our global team of researchers has been studying DocuSign CLM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased DocuSign CLM for Contract Lifecycle Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using DocuSign CLM for Contract Lifecycle Management include: JPMorgan Chase, a United States based Banking and Financial Services organisation with 317233 employees and revenues of $180.60 billion, JBS USA, a United States based Consumer Packaged Goods organisation with 109500 employees and revenues of $48.80 billion, Coles, a Australia based Retail organisation with 120000 employees and revenues of $26.05 billion, Avis Budget Group, a United States based Professional Services organisation with 17000 employees and revenues of $11.62 billion, Suzano, a Brazil based Manufacturing organisation with 37000 employees and revenues of $8.59 billion and many others.
Contact us if you need a completed and verified list of companies using DocuSign CLM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Content Management software purchases.
The DocuSign CLM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Content Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AEG Worldwide | Leisure and Hospitality | 10000 | $2.0B | United States | DocuSign | DocuSign CLM | Contract Lifecycle Management | 2021 | n/a |
In 2021, AEG Worldwide implemented DocuSign CLM for Contract Lifecycle Management to centralize contract administration within its legal and commercial teams. The deployment targeted high-volume commercial contract types identified in-house, including sponsorship agreements, suite and event agreements, NDAs, vendor contracts, and consulting agreements, with primary operational coverage anchored in the legal function and contract administration teams at the Florham Park, NJ site.
The DocuSign CLM implementation emphasized core Contract Lifecycle Management capabilities, including template-driven authoring, clause library reuse, Word redline and compare-friendly editing workflows, automated approval routing, centralized contract repository and metadata tagging. Workflows were configured to support routine drafting, review and amendment cycles, and to provide searchable records for contract maintenance and preparation activities.
Operational scope incorporated contract tracking, secure document maintenance and support for document production and discovery as part of litigation and audit processes. The system design embedded role-based access and audit trail functionality to support legal oversight and to escalate contract issues to counsel when required, aligning everyday contract administration with counsel review protocols.
Governance focused on embedding contract administration responsibilities into defined legal workflows, instituting escalation paths for complex matters, and enabling periodic updates to contractual provisions to reflect regulatory or league-specific requirements. DocuSign CLM was positioned as the single system of record for contract preparation, approval and storage, with adoption centered on the Contracts Manager Paralegal and broader legal operations to streamline intake, review and lifecycle maintenance for commercial agreements.
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Aquestive Therapeutics, formerly MonoSol Rx | Life Sciences | 135 | $51M | United States | DocuSign | DocuSign CLM | Contract Lifecycle Management | 2021 | n/a |
In 2021, Aquestive Therapeutics implemented DocuSign CLM as its Contract Lifecycle Management solution. The engagement was led by a Sr. Business Analyst IT acting as project manager and Scrum Master, who produced business process flows and conceptualized future-state process improvements while managing scope schedule and budget for the rollout. The implementation targeted procurement driven Source-to-Pay contract workflows and regulatory contract controls relevant to pharmaceutical manufacturing.
Configuration work focused on typical Contract Lifecycle Management capabilities such as centralized contract repository and indexing, template and clause library creation, authoring and redlining workflows, approval routing and lifecycle orchestration, and automated milestone tracking. The project team captured and prioritized technical and functional requirements, documented impacts across Finance Legal Quality and Procurement, and used agile ceremonies and tooling to deliver iterative releases and deployment checklists. Artifacts included detailed project plans test plans and communication materials to coordinate cross-functional signoffs.
Governance centered on cross-departmental change management in a matrix organization, with the Sr. Business Analyst facilitating RFP support proposal estimates and project closures while executing deployment plans. The implementation emphasized integration readiness with existing enterprise processes and systems owned by Finance Legal Quality and Procurement, and established process governance and approval workflows to ensure operational handoff across those functions.
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Ares Management | Banking and Financial Services | 3776 | $3.9B | United States | DocuSign | DocuSign CLM | Contract Lifecycle Management | 2018 | n/a |
Ares Management implemented DocuSign CLM in 2018 for Contract Lifecycle Management. The deployment was scoped to support Fund Legal and corporate governance activities, and it was adopted by paralegal and fund legal staff responsible for preparing board resolutions, written consents, corporate certificates, incumbency certificates, entity formation and qualification, and vendor agreement review and negotiation.
Configuration emphasized core Contract Lifecycle Management capabilities, including a centralized contract repository, template and clause library, contract authoring and redlining, automated routing and approval workflows, and obligation tracking. DocuSign CLM served as the system of record for confidentiality agreements, joinder agreements, due diligence access letters, and D&O questionnaire artifacts.
The DocuSign CLM deployment operated alongside SimpleLegal, CRM tools, and GEMs within Ares Managements technology environment, enabling coordination with outside counsel, service companies, compliance teams, and administrative staff for KYC and AML information requests and conflict clearances. Operational coverage focused on legal, compliance, and administrative business functions supporting fund operations.
Governance and process changes centered on centralizing corporate governance files, standardizing templates for recurring document types, and formalizing review and approval workflows to support document uploads and D&O questionnaire creation. DocuSign CLM was positioned to unify contract drafting, review, execution tracking, and storage across legal and compliance functions.
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Healthcare | 4000 | $800M | United States | DocuSign | DocuSign CLM | Contract Lifecycle Management | 2012 | n/a |
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Professional Services | 17000 | $11.6B | United States | DocuSign | DocuSign CLM | Contract Lifecycle Management | 2023 | n/a |
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Healthcare | 170 | $20M | United States | DocuSign | DocuSign CLM | Contract Lifecycle Management | 2017 | n/a |
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Healthcare | 4600 | $1.9B | United States | DocuSign | DocuSign CLM | Contract Lifecycle Management | 2018 | n/a |
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Professional Services | 250 | $30M | United States | DocuSign | DocuSign CLM | Contract Lifecycle Management | 2017 | n/a |
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Banking and Financial Services | 3772 | $6.6B | United States | DocuSign | DocuSign CLM | Contract Lifecycle Management | 2020 | n/a |
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Retail | 120000 | $26.1B | Australia | DocuSign | DocuSign CLM | Contract Lifecycle Management | 2020 | n/a |
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Buyer Intent: Companies Evaluating DocuSign CLM
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating DocuSign CLM. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating DocuSign CLM for Contract Lifecycle Management include:
- Abacus.Ai, a United States based Professional Services organization with 160 Employees
- Thomson Reuters, a Canada based Professional Services company with 25000 Employees
- Petronas, a Malaysia based Oil, Gas and Chemicals organization with 52157 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD DocuSign CLM Coverage
DocuSign CLM is a Contract Lifecycle Management solution from DocuSign.
Companies worldwide use DocuSign CLM, from small firms to large enterprises across 21+ industries.
Organizations such as JPMorgan Chase, JBS USA, Coles, Avis Budget Group and Suzano are recorded users of
DocuSign CLM for Contract Lifecycle Management.
Companies using DocuSign CLM are most concentrated in Banking and Financial Services, Consumer Packaged Goods and Retail, with adoption spanning over 21 industries.
Companies using DocuSign CLM are most concentrated in United States, Australia and Brazil, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of DocuSign CLM across Americas, EMEA, and APAC.
Companies using DocuSign CLM range from small businesses with 0-100 employees - 2.5%, to mid-sized firms with 101-1,000 employees - 32.5%, large organizations with 1,001-10,000 employees - 40%, and global enterprises with 10,000+ employees - 25%.
Customers of DocuSign CLM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified DocuSign CLM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Contract Lifecycle Management.