List of Dooly Customers
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Since 2010, our global team of researchers has been studying Dooly customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Dooly for Sales Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Dooly for Sales Engagement include: Procore, a United States based Professional Services organisation with 4421 employees and revenues of $1.32 billion, Figma, a United States based Professional Services organisation with 1886 employees and revenues of $1.06 billion, Asana, a United States based Professional Services organisation with 1819 employees and revenues of $790.0 million, BigCommerce, a United States based Professional Services organisation with 1161 employees and revenues of $349.0 million, Intercom, a United States based Professional Services organisation with 1200 employees and revenues of $285.0 million and many others.
Contact us if you need a completed and verified list of companies using Dooly, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Dooly customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Asana | Professional Services | 1819 | $790M | United States | Dooly | Dooly | Sales Engagement | 2019 | n/a |
In 2019, Asana implemented Dooly as a Sales Engagement solution. The deployment focused on customer facing teams including Sales and Customer Success, using Dooly to capture meeting notes and surface structured sales content into CRM workflows. Dooly was provisioned as a cloud based note capture and CRM sync tool to standardize how customer interactions are recorded.
Configuration emphasized note capture, meeting note templating, and automatic activity logging so that notes are associated with Salesforce records in real time. The implementation aligned Dooly note templates and field mappings with Asana’s Salesforce schema to ensure consistent context on opportunity and account records. Functional capabilities employed included in interface note editing and real time synchronization to the CRM to reduce manual data entry.
Integration with Salesforce was a core element, and users reported that Dooly syncs so seamlessly with Salesforce according to Annie Lu, Customer Success Manager at Asana. Governance centered on standardized templates, field mapping, and CRM mapping rules to enforce consistent capture of sales and customer success activities across teams. Operational coverage remained within customer facing workflows and did not extend to back office systems.
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BigCommerce | Professional Services | 1161 | $349M | United States | Dooly | Dooly | Sales Engagement | 2019 | n/a |
In 2019, BigCommerce implemented Dooly for Sales Engagement to increase sales productivity, visibility, and efficiency across its sales organization. Colleen at BigCommerce characterized the deployment as a response to higher expectations on teams, noting that Dooly surfaced as a frontline tool for updating pipeline data and close dates during the sales process.
The implementation focused on Dooly templating and note capture capabilities, configured to present sellers with standardized discovery question sets and prebound Salesforce field mappings. Senior account executives, including Patrick Gavinski, authored and shared templates that attach questions directly to Salesforce fields, which promoted consistent data entry and structured conversation capture during discovery calls and demos.
Dooly was integrated into BigCommerce sales workflows with explicit CRM synchronization to Salesforce, enabling data from call notes and templates to flow back into Salesforce fields and pipeline records. Operational scope centered on the sales function, with teams using Dooly to track discovery activity, conversion points as opportunities advance, and the sequence of demos, technical scoping, and proposals required to close.
Governance and process change were driven by the sales methodology revamp, where frontline reps became the primary agents of adoption through shared templates and peer-to-peer coaching. Outcomes called out by BigCommerce include increased data capture into Salesforce, greater accountability for capturing and actioning conversations, and higher visibility into metrics such as discovery call volume, conversion rates into sales, and close rates, all facilitated by Dooly.
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Bizzabo | Professional Services | 350 | $90M | United States | Dooly | Dooly | Sales Engagement | 2019 | n/a |
In 2019, Bizzabo implemented Dooly as its Sales Engagement application to improve seller productivity and reduce CRM friction. The deployment targeted revenue enablement and sales teams within the Professional Services firm of approximately 350 employees, positioning Dooly as the frontline tool for seller-facing workflows.
The Dooly implementation emphasized CRM synchronization, real-time note capture, structured meeting templates, content snippets, and playbook prompts to accelerate routine sales tasks. Configuration work focused on aligning note templates and playbooks to Bizzabo sales stages, centralizing common messaging and follow up content, and automating record updates to minimize manual entry.
Integration work included direct synchronization with Salesforce to enable live updates and reduce time spent on Salesforce data maintenance, a capability referenced in feedback from Mark Eckstein Revenue Enablement Manager. Operational coverage centered on sales, revenue operations, and enablement functions, with Dooly aligned to existing Salesforce-driven pipeline workflows to keep CRM records current.
Governance measures instituted during rollout included enablement-managed templates, defined sync rules to control which Salesforce objects and fields were updated from Dooly, and a phased adoption plan with training managed by revenue enablement leadership including Mark Eckstein. As articulated by Mark Eckstein, Dooly changed the selling workflow by allowing salespeople to focus on selling instead of dealing with Salesforce updating tasks, reflecting an explicit reduction in administrative burden reported by the organization.
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Capacity | Professional Services | 100 | $12M | United States | Dooly | Dooly | Sales Engagement | 2019 | n/a |
In 2019, Capacity implemented Dooly, deploying the Sales Engagement application to centralize sales activity and structured note capture across revenue teams. The rollout was driven by Revenue Operations with visible sponsorship from Justin Schmidt, VP of Marketing, and the initial product walkthrough was conducted by Capacity's director of RevOps.
Dooly was provisioned as a cloud SaaS Sales Engagement tool and configured to support real-time note capture, meeting documentation, sales playbook access, and sequence orchestration consistent with the category. Configuration work focused on templates, metadata mapping, and CRM synchronization workflows to maintain alignment across the sales tech stack for an organization of roughly 100 employees. The implementation targeted core revenue functions, specifically Sales, Revenue Operations, and Marketing enablement.
Governance and rollout followed a RevOps-led adoption model, using centralized configuration, staged onboarding, and standardized templates to enforce consistent activity and note-taking practices. No external systems integrator was listed, indicating internal RevOps ownership for configuration and training. Early user reception was positive, with Justin Schmidt characterizing Dooly as 'a hell of a product', reflecting strong qualitative endorsement during initial adoption.
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CrowdRiff | Professional Services | 100 | $10M | Canada | Dooly | Dooly | Sales Engagement | 2019 | n/a |
In 2019, CrowdRiff deployed Dooly, implementing the Sales Engagement application to centralize seller note capture and pipeline visibility. The rollout targeted daily seller workflows, with sales reps using Dooly to take notes directly in the tool, removing the need to copy and paste notes into Salesforce and eliminating separate manual activity logging.
Operational scope was the CrowdRiff sales organization, where Director of Sales Courtney Malinas reported rapid onboarding and daily usage across the team, noting that reps immediately started saving time previously spent on administrative tasks. The Dooly implementation consolidated note capture, automated activity logging into Salesforce, connection of required stakeholders within deals, and opportunity field updates, and it established pipeline views used by the director for high-level deal tracking and regular coaching interactions.
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Professional Services | 1886 | $1.1B | United States | Dooly | Dooly | Sales Engagement | 2019 | n/a |
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Professional Services | 100 | $10M | United States | Dooly | Dooly | Sales Engagement | 2019 | n/a |
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Professional Services | 270 | $50M | United States | Dooly | Dooly | Sales Engagement | 2019 | n/a |
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Professional Services | 500 | $60M | United States | Dooly | Dooly | Sales Engagement | 2019 | n/a |
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Professional Services | 1200 | $285M | United States | Dooly | Dooly | Sales Engagement | 2019 | n/a |
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Buyer Intent: Companies Evaluating Dooly
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