List of Enablon Incident Management Customers
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Since 2010, our global team of researchers has been studying Enablon Incident Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Enablon Incident Management for Incident Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Enablon Incident Management for Incident Management include: Pfizer, a United States based Life Sciences organisation with 81000 employees and revenues of $63.63 billion, Societe Generale Investment Banking (SGIB), a France based Banking and Financial Services organisation with 111754 employees and revenues of $52.50 billion, Saint-Gobain, a France based Construction and Real Estate organisation with 161482 employees and revenues of $50.38 billion, Plastic Omnium Auto Inergy (USA) LLC, a France based Automotive organisation with 30000 employees and revenues of $8.00 billion, Geodis USA, a United States based Transportation organisation with 17000 employees and revenues of $4.80 billion and many others.
Contact us if you need a completed and verified list of companies using Enablon Incident Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Enablon Incident Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alstom Signalling UK | Manufacturing | 6000 | $1.8B | United Kingdom | Wolters Kluwer | Enablon Incident Management | Incident Management | 2013 | n/a |
In 2013, Alstom Signalling UK implemented Enablon Incident Management for Incident Management. The Enablon Incident Management implementation was provisioned within the ENABLON tool used for IT Risk Management and Internal Control, and the functional environment was focused on internal audit and internal control teams. The deployment emphasized operational capture and structured case management workflows to support incident recording, investigation tracking, and audit evidence collection across the UK signalling organization.
Configuration of Enablon Incident Management included incident intake and logging, configurable workflow routing for triage and escalation, case management with complete audit trails, and built in reporting to support control testing and compliance reviews. The architecture was a centralized ENABLON instance configured to enforce role based access and segregation of duties aligned to internal audit processes, with workflow rules to route incidents to designated internal control owners and to preserve evidence for internal control and audit workflows. Alstom Signalling UK Enablon Incident Management Incident Management supported the internal audit and internal control business functions by embedding standardized incident governance and traceable corrective action workflows.
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Geodis USA | Transportation | 17000 | $4.8B | United States | Wolters Kluwer | Enablon Incident Management | Incident Management | 2009 | n/a |
In 2009, Geodis USA implemented Enablon Incident Management as its Incident Management platform to support risk and incident handling across its transportation operations. The engagement included technical validation of the Enablon RM solution and an architecture study to define deployment structure, data flows, and system configuration requirements.
Project work was coordinated with the MOA applicative, specifically the Director of Internal Control, to align incident reporting workflows, validation procedures, and governance requirements with the business owner. Configuration emphasis covered incident capture, risk tracking, and validation workflows consistent with Incident Management functional patterns, and the architecture study produced requirements for hosting, data model alignment, and operational handover to the MOA applicative.
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Imerys Aluminates | Manufacturing | 16400 | $4.6B | France | Wolters Kluwer | Enablon Incident Management | Incident Management | 2013 | n/a |
Imerys Aluminates implemented Enablon Incident Management in 2013 with Wolters Kluwer as the software vendor to update monitoring of dangerous situations. Enablon Incident Management was deployed to strengthen incident capture and oversight, positioning the application as the core Incident Management platform for EHS and operations teams within the manufacturing environment.
The implementation delivered standard incident reporting, hazardous event monitoring, corrective action tracking and a centralized incident register consistent with Incident Management functional workflows. The rollout focused on consolidating safety event data into a single system, instituting standardized reporting templates and audit trails, and formalizing governance for incident classification, escalation and response workflows to improve operational safety oversight.
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Mutuelle d'assurance des artisans de France | Insurance | 7500 | $3.2B | France | Wolters Kluwer | Enablon Incident Management | Incident Management | 2006 | n/a |
In 2006, Mutuelle d'assurance des artisans de France implemented Enablon Incident Management as part of the COVEA risk management method. The Enablon Incident Management application, categorized as Incident Management, was adopted to operationalize the Métrise risk management tool published by ENABLON and to provide a structured platform for incident and risk capture across operational teams.
The deployment emphasized core Incident Management capabilities typical of the category, including centralized incident capture, event logging, workflow-driven case management, corrective action tracking, and consolidated risk registers and dashboards. Configuration work focused on mapping Métrise risk taxonomy into Enablon Incident Management, configuring escalation and approval workflows, and enabling role-based access for operational users and risk owners.
Operational scope centered on operational staff and the enterprise risk management function within the insurer, with workstreams to align local incident reporting practices to the COVEA method. The rollout included organized and animated training sessions for operational staff on the Métrise tool, ensuring users were trained on incident entry, workflow steps, and corrective action closure within Enablon Incident Management.
Governance activities concentrated on embedding the Métrise methodology into day-to-day incident handling, updating incident reporting procedures, and assigning responsibility for workflow administration and data stewardship. The implementation narrative links Mutuelle d'assurance des artisans de France, Enablon Incident Management, Incident Management and the insurer's risk management function through configuration, training, and procedural alignment rather than system replacement details.
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Mutuelle UMC | Insurance | 200 | $70M | France | Wolters Kluwer | Enablon Incident Management | Incident Management | 2014 | n/a |
In 2014, Mutuelle UMC deployed Enablon Incident Management to establish an RMIS and a centralized incident database. The implementation included Risk Management modules, an incident database, permanent control functionality and reportings configured to support insurance risk and claims handling workflows. Mutuelle UMC Enablon Incident Management supports Incident Management for the risk and incident handling business function.
Enablon Incident Management was operated by a designated functional administrator who managed configuration, user roles, and reportings, and governed data capture and incident lifecycle processes. The deployment prioritized out of the box module configuration rather than bespoke integrations, leveraging Enablon Incident Management capabilities for incident capture, classification, root cause documentation and ongoing control monitoring. Governance work established the functional administrator role and associated operating procedures to embed permanent control and reporting into regular risk management operations.
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Life Sciences | 81000 | $63.6B | United States | Wolters Kluwer | Enablon Incident Management | Incident Management | 2025 | n/a |
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Automotive | 30000 | $8.0B | France | Wolters Kluwer | Enablon Incident Management | Incident Management | 2016 | n/a |
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Construction and Real Estate | 161482 | $50.4B | France | Wolters Kluwer | Enablon Incident Management | Incident Management | 2013 | n/a |
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Banking and Financial Services | 111754 | $52.5B | France | Wolters Kluwer | Enablon Incident Management | Incident Management | 2006 | n/a |
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Buyer Intent: Companies Evaluating Enablon Incident Management
- Clear Creek Independent School District, a United States based Education organization with 4963 Employees
- Imerys, a France based Oil, Gas and Chemicals company with 13700 Employees
- General Electric, a United States based Utilities organization with 76800 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Clear Creek Independent School District | Education | 4963 | $485M | United States | 2025-12-18 | |
| Imerys | Oil, Gas and Chemicals | 13700 | $4.1B | France | 2025-10-31 | |
| General Electric | Utilities | 76800 | $34.9B | United States | 2025-06-23 |