List of Feedzai RiskOps Customers
Feedzai
400 Concar Dr,
San Mateo, 94402, CA,
United States
San Mateo, 94402, CA,
United States
1 650-667-0955
Professional Services
600
$100M
Since 2010, our global team of researchers has been studying Feedzai RiskOps customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Feedzai RiskOps for AML, Fraud and Compliance from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Feedzai RiskOps for AML, Fraud and Compliance include: Barclays, a United Kingdom based Banking and Financial Services organisation with 93000 employees and revenues of $34.86 billion, Lloyds Banking Group, a United Kingdom based Banking and Financial Services organisation with 61228 employees and revenues of $24.18 billion, ABN AMRO, a Netherlands based Banking and Financial Services organisation with 22267 employees and revenues of $10.44 billion, HSBC India, a India based Banking and Financial Services organisation with 42000 employees and revenues of $7.00 billion, Standard Chartered Singapore, a Singapore based Banking and Financial Services organisation with 9000 employees and revenues of $4.00 billion and many others.
Contact us if you need a completed and verified list of companies using Feedzai RiskOps, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Feedzai RiskOps customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ABN AMRO | Banking and Financial Services | 22267 | $10.4B | Netherlands | Feedzai | Feedzai RiskOps | AML, Fraud and Compliance | 2022 | n/a |
In 2022, ABN AMRO implemented Feedzai RiskOps to strengthen enterprise anti money laundering and fraud detection capabilities. Feedzai RiskOps is positioned in the AML, Fraud and Compliance category and supports transaction monitoring, alert generation, and investigative case management for compliance and fraud operations.
The implementation configured core modules including real time transaction monitoring, rules and policy orchestration, machine learning model lifecycle management, and integrated case management for investigators. Feedzai RiskOps configuration emphasized configurable risk scoring, alert prioritization, and automated enrichment workflows to feed investigator work queues. Model versioning and policy rule repositories were applied to enable iterative tuning of detection logic.
Architecturally the deployment used a streaming ingestion layer and API driven decisioning tier to evaluate transactions and customer signals as they occur, with persistent storage for alerts and case artifacts. Integrations were implemented with core banking systems, payment rails, customer due diligence sources, and internal data stores via APIs and message streams to provide the data required for detection and enrichment. The solution design emphasized separation between detection engines and investigative case workflows to maintain operational performance and auditability.
Operational scope centered on the bank’s compliance, fraud operations, and enterprise risk teams, with configuration controls to support role based access and audit trails for regulatory review. Governance included centralized rule change processes, model approval gates, and defined handoff workflows between automated alerts and manual investigators. Rollout focused on phased tuning of detection models and rule sets to align alert volumes with investigative capacity.
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Al Rajhi Bank Malaysia | Banking and Financial Services | 350 | $122M | Malaysia | Feedzai | Feedzai RiskOps | AML, Fraud and Compliance | 2023 | n/a |
In 2023, Al Rajhi Bank Malaysia implemented Feedzai RiskOps as an AML, Fraud and Compliance solution to support frontline fraud monitoring and investigative workflows. The deployment centered on operationalizing real time transaction surveillance across customer accounts including CASA, deposit accounts and card transactions, with Fraud Operations Analysts operating within the Feedzai RiskOps environment to track and monitor unauthorized activity.
Feedzai RiskOps was configured to provide real time fraud transaction monitoring, alert generation, and a case management workspace for investigation and triage. The implementation included rule based detection and pattern identification capabilities typical of AML, Fraud and Compliance platforms, and supported analyst activities for identifying emerging suspicious transaction patterns and consolidating alerts into investigable cases.
Operational coverage tied the Feedzai RiskOps instance into the banks Fraud Management Unit workflows and customer support channels, enabling analysts to report suspicious account movements and escalate incidents to team leads, IT support and relevant business units. The system was used alongside digital banking support processes to provide voice and email customer support, guide self service usage, and perform call backs for escalated cases in line with existing operational procedures.
Governance and process changes emphasized adherence to FMU and Compliance requirements, implementation of standard operating procedures for case handling, and escalation protocols to ensure timely reporting. Continuous improvement efforts were driven by fraud case investigations and operational feedback to refine detection rules, investigator workflows and overall fraud operations efficiency.
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Barclays | Banking and Financial Services | 93000 | $34.9B | United Kingdom | Feedzai | Feedzai RiskOps | AML, Fraud and Compliance | 2022 | n/a |
In 2022 Barclays implemented Feedzai RiskOps to strengthen AML, Fraud and Compliance operations, with specific emphasis on FinCrime screening and list management. The effort was supported by a FinCrime Screening Technology SME providing design and architectural consultation beginning September 2022, and delivery activity was coordinated from Manchester, England.
The Feedzai RiskOps implementation concentrated on list management capabilities, including list reconciliation and rationalization, screening risk appetite definitions, robust internal list management mechanisms and controls, list enrichment and linkages, de-duplication and entity consolidation. Configuration work emphasized screening workflows, risk-scoring parameters, and configurable rulesets typical of AML, Fraud and Compliance platforms, aligned to banking FinCrime operational terminology.
As part of the NextGen list management re-platform work, the program performed in-depth analysis of workflow and BPM options, evaluating IBM BPM, Pega, Appian and jBPM alongside platform interactions with Salesforce, SQA, Facctum, Feedzai and Firco LN WLM as alternatives. The team executed vendor proof of concept engagements and assessed integration points to inform orchestration between screening, case management and list-of-record services.
Governance and process design were advanced through collaboration with the Barclays CTO team, enterprise architects and key stakeholders to define controls, reconciliation procedures and operational handoffs for screening teams. Recommendations included selection criteria for workflow management tooling and detailed architectural guidance to standardize list management, screening operations and FinCrime case routing within the Feedzai RiskOps deployment.
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Boost | Banking and Financial Services | 1000 | $150M | Malaysia | Feedzai | Feedzai RiskOps | AML, Fraud and Compliance | 2020 | n/a |
In 2020 Boost deployed Feedzai RiskOps as its AML, Fraud and Compliance platform to support Financial Crime Compliance and sanctions screening operations in Kuala Lumpur, Malaysia. The implementation centered on customer due diligence workflows, name screening, sanctions screening, and customer risk profiling, aligning application capabilities with Boosts compliance and fraud operations.
Feedzai RiskOps was configured to support Name Screening and CDD workflows, with explicit Customer Risk Profiling segmentation for high, medium and low risk tiers. The program included formal UAT testing cycles for Name Screening, preparation of detailed test plans and test cases, and the use of representative customer data sets to validate matching logic and risk scoring behavior.
Operational integration work focused on embedding testing and data feeds into internal engineering and technical teams, with Boost providing sample customer data to the implementation team for validation. Boost collaborated directly with the Feedzai compliance system provider to align system behavior and operational processes with Bank Negara Malaysia compliance operational readiness requirements.
Governance and rollout were structured around sanctions policy creation and review by Financial Crime Compliance, cross-functional UAT ownership by Sanction Screening and technical teams, and staged validation to achieve regulator readiness. Responsibilities documented during rollout included policy preparation, UAT coordination for CDD name screening, and liaison between compliance, engineering, and the Feedzai vendor to operationalize screening and profiling workflows.
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DCB Bank | Banking and Financial Services | 10000 | $326M | India | Feedzai | Feedzai RiskOps | AML, Fraud and Compliance | 2015 | n/a |
In 2015, DCB Bank implemented Feedzai RiskOps for AML, Fraud and Compliance to centralize transaction monitoring and alert investigation across its AML and KYC operations. The deployment focused on institutionalizing alert review and case handling workflows used by AML and KYC analysts, including generation and preparation of Suspicious Activity Reports and systematic review of Know Your Customer documents to identify Special Category Customers, Politically Exposed Persons and sanction exposures.
Configuration work centered on standard category-aligned capabilities of Feedzai RiskOps such as rules and model-driven alerting, alert prioritization and case management for investigator workflows. The implementation included tailored detection logic and investigator-facing views to support review of alerts related to Anti Money Laundering, Terrorist Financing and human trafficking red flags, and to document escalation steps required for SAR preparation.
Feedzai RiskOps was integrated with third party screening and data enrichment sources explicitly referenced during implementation, including LexisNexis, World Check and Dun and Bradstreet, and operated alongside Actimize for complementary compliance tooling and MS Office for reporting and case documentation. These integrations supported entity screening, data enrichment and consolidated evidence capture inside investigative cases, enabling investigators to correlate screening results with transaction and customer data.
Operational governance emphasized SME driven oversight and knowledge transfer, with designated AML and KYC Subject Matter Experts responsible for daily support, training of new analysts and adjudication of complex alerts. Review processes were formalized to ensure consistent assessment of alerts, criteria for SAR filing and identification of PEP and sanction exposures, with SME roles embedded into review and escalation workflows.
The implementation narrative centers on DCB Bank Feedzai RiskOps AML, Fraud and Compliance usage for investigative operations and KYC review, reflecting a structured adoption of rules, scoring and case management supported by third party screening and enrichment services. The description captures the system, the investigator workflows and the governance model used by AML teams to operationalize alert handling and SAR preparation.
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Banking and Financial Services | 200 | $25M | Singapore | Feedzai | Feedzai RiskOps | AML, Fraud and Compliance | 2020 | n/a |
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Banking and Financial Services | 42000 | $7.0B | India | Feedzai | Feedzai RiskOps | AML, Fraud and Compliance | 2020 | n/a |
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Banking and Financial Services | 300 | $30M | India | Feedzai | Feedzai RiskOps | AML, Fraud and Compliance | 2016 | n/a |
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Banking and Financial Services | 1300 | $170M | Philippines | Feedzai | Feedzai RiskOps | AML, Fraud and Compliance | 2022 | n/a |
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Banking and Financial Services | 61228 | $24.2B | United Kingdom | Feedzai | Feedzai RiskOps | AML, Fraud and Compliance | 2022 | n/a |
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Buyer Intent: Companies Evaluating Feedzai RiskOps
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Feedzai RiskOps. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Feedzai RiskOps for AML, Fraud and Compliance include:
- DIGI Portugal, a Portugal based Communications organization with 405 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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DIGI Portugal | Communications | 405 | $20M | Portugal | 2025-12-08 |
FAQ - APPS RUN THE WORLD Feedzai RiskOps Coverage
Feedzai RiskOps is a AML, Fraud and Compliance solution from Feedzai.
Companies worldwide use Feedzai RiskOps, from small firms to large enterprises across 21+ industries.
Organizations such as Barclays, Lloyds Banking Group, ABN AMRO, HSBC India and Standard Chartered Singapore are recorded users of
Feedzai RiskOps for AML, Fraud and Compliance.
Companies using Feedzai RiskOps are most concentrated in Banking and Financial Services, with adoption spanning over 21 industries.
Companies using Feedzai RiskOps are most concentrated in United Kingdom, Netherlands and India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Feedzai RiskOps across Americas, EMEA, and APAC.
Companies using Feedzai RiskOps range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 35.71%, large organizations with 1,001-10,000 employees - 28.57%, and global enterprises with 10,000+ employees - 35.71%.
Customers of Feedzai RiskOps include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Feedzai RiskOps customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of AML, Fraud and Compliance.