List of Fidelity Netbenefits Customers
Fidelity
245 Summer Street,
Boston, 2110, MA,
United States
Boston, 2110, MA,
United States
1 800-343-3548
Banking and Financial Services
78000
$18.2B
Since 2010, our global team of researchers has been studying Fidelity Netbenefits customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Fidelity Netbenefits for Benefits Administration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Fidelity Netbenefits for Benefits Administration include: General Dynamics, a United States based Aerospace and Defense organisation with 110000 employees and revenues of $47.72 billion, Texas Instruments, a United States based Manufacturing organisation with 34000 employees and revenues of $17.52 billion, Omnicom Group, a United States based Communications organisation with 75900 employees and revenues of $14.69 billion, HSBC, a United Kingdom based Banking and Financial Services organisation with 5836 employees and revenues of $4.95 billion, Charles River, a United States based Life Sciences organisation with 20400 employees and revenues of $4.13 billion and many others.
Contact us if you need a completed and verified list of companies using Fidelity Netbenefits, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Fidelity Netbenefits customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Charles River | Life Sciences | 20400 | $4.1B | United States | Fidelity Investments | Fidelity Netbenefits | Benefits Administration | 2016 | n/a |
In 2016, Charles River implemented Fidelity NetBenefits as its Benefits Administration platform for North American benefits management. The deployment was positioned within the Shared Services operating model to centralize benefits enrollment and eligibility for the company’s U.S and Canadian employee populations, aligning benefits administration with payroll and HR workflows.
Fidelity NetBenefits was configured to support core Benefits Administration capabilities, including plan configuration, employee self service enrollment, eligibility management and life event handling, and employer deduction processing. Configuration work emphasized standardizing benefit plan data and enrollment rules to enable consistent eligibility determinations across business units and legal entities.
The implementation included integrations with existing HR and payroll systems explicitly referenced in program governance, including ADP WFN, SuccessFactors, BenefitFocus and ManuLife. Integrations were designed to exchange employee demographic data, enrollment selections and deduction information between Fidelity NetBenefits and payroll/HR systems, enabling coordinated payroll deduction posting and benefits reconciliation.
Governance was run from Shared Services with oversight from the director responsible for global credit and collections, payroll and reporting, and control processes, and the program operated in a managed services model for payroll and benefits coordination. Rollout planning prioritized alignment with payroll cutover windows in the U.S and Canada, formalized process ownership for enrollment and deduction exception handling, and documentation of control points for month end and audit readiness.
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Edinger Medical Group | Healthcare | 80 | $10M | United States | Fidelity Investments | Fidelity Netbenefits | Benefits Administration | 2016 | n/a |
In 2016 Edinger Medical Group deployed Fidelity NetBenefits as its Benefits Administration platform to centralize 401k and employee benefits access for its HR and payroll functions. Fidelity NetBenefits was configured to serve company administrators and employees as the primary portal for retirement plan enrollment and benefits information, integrating into HR workflows managed by Edinger Medical Group's Human Resources and Payroll Admin team.
The implementation focused on core Benefits Administration capabilities including retirement plan account management, employee self-service enrollment, eligibility administration, and administrator dashboards for managing participant accounts. As Company Administrator for Fidelity NetBenefits, HR staff performed user provisioning, enrollment oversight, and routine reporting tasks aligned with onboarding and ongoing benefits management processes.
Fidelity NetBenefits was operated alongside Insperity, with employees accessing payroll, health benefits, and 401k through the respective systems. Operational scope covered HR and Payroll Admin activities for the full employee population, and benefits and payroll data were exported or reported to internal stakeholders including executives, the CPA, and financial advisors for reconciliation and financial reporting.
Governance and process responsibilities tied to the Fidelity NetBenefits deployment included answering employee policy and benefits questions, troubleshooting account access and payroll-related inquiries, and coordinating status changes such as terminations, leave of absence administration, and compensation adjustments. The HR team linked benefits enrollment and compliance activities to existing recruiting and onboarding processes, while maintaining administrator controls within Fidelity NetBenefits for ongoing benefits governance.
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General Dynamics | Aerospace and Defense | 110000 | $47.7B | United States | Fidelity Investments | Fidelity Netbenefits | Benefits Administration | 2018 | n/a |
In 2018, General Dynamics implemented Fidelity NetBenefits to provide a centralized employee access point for Benefits Administration. Fidelity NetBenefits is used as the primary login portal for employees to access enrollment tools, plan summaries, and eligibility information across the enterprise.
The deployment focuses on employee self-service and HR benefits administration workflows, with Fidelity NetBenefits configured to support standard benefits administration capabilities such as open enrollment management, life event updates, and benefits documentation access. Operational ownership rests with Human Resources and benefits administration teams, who use the Fidelity NetBenefits login portal to administer plan settings, communicate plan changes, and manage user access for the companys approximately 110,000 employees. General Dynamics Fidelity NetBenefits Benefits Administration Human Resources
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HSBC | Banking and Financial Services | 5836 | $5.0B | United Kingdom | Fidelity Investments | Fidelity Netbenefits | Benefits Administration | 2018 | n/a |
In 2018, HSBC implemented Fidelity NetBenefits for Benefits Administration to support pensions administration and actuarial valuation workflows for the HSBC Global Services Section of the Scheme. The deployment emphasized capture and reporting of additional voluntary contribution balances held on the Fidelity platform, which are explicitly used in the technical provisions calculation for the Global Services Section as stated in the audited accounts at the valuation date. The Fidelity NetBenefits implementation centered on benefits account management and member record capabilities, including configuration to track additional voluntary contribution balances attributable to defined benefit membership, transfer records from the HBUK Section, and exclusions for balances not held on the Fidelity platform. Reporting and valuation feed functionality was provisioned to produce the data extracts required by scheme actuaries and finance, aligning account balances in Fidelity NetBenefits with the audited accounts used in actuarial calculations. Operational coverage focused on pensions administration, actuarial, and HR business functions supporting the Global Services Section, with governance rules and reconciliation workflows established to attribute balances to hybrid members and to govern transfers from the HBUK Section, and to ensure excluded balances are not included in technical provisions calculations.
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Omnicom Group | Communications | 75900 | $14.7B | United States | Fidelity Investments | Fidelity Netbenefits | Benefits Administration | 2015 | n/a |
In 2015, Omnicom Group deployed Fidelity Netbenefits as its Benefits Administration solution. Fidelity Netbenefits is provisioned through Omnicom Group's employee benefits portal at nb.fidelity.com and is surfaced from the company website for employee access. The deployment establishes a centralized, web-based benefits enrollment and information channel for Omnicom Group employees.
Configurations reflect core Benefits Administration capabilities, including employee self-service enrollment, eligibility verification, plan selection, pretax and post-tax deduction tracking, and electronic document distribution. Fidelity Netbenefits is configured to manage open enrollment workflows and lifecycle events such as new hire enrollment and qualifying life events, and it is used to publish plan details and carrier documentation to the workforce. The platform functions as the primary interface for benefits communications and enrollment tasks handled by HR and benefits teams.
Operational scope focuses on HR benefits administrators and the employee population via the corporate benefits portal, with Fidelity Netbenefits serving as the authoritative benefits information and enrollment system. Governance is implemented through enrollment windows and platform-enforced policy workflows, with HR responsible for configuration and communications within Fidelity Netbenefits. The only explicit integration point documented is the public-facing employee portal at nb.fidelity.com where Fidelity Netbenefits is hosted for Omnicom Group employees.
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Manufacturing | 34000 | $17.5B | United States | Fidelity Investments | Fidelity Netbenefits | Benefits Administration | 2013 | n/a |
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Construction and Real Estate | 2000 | $600M | United States | Fidelity Investments | Fidelity Netbenefits | Benefits Administration | 2017 | n/a |
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Oil, Gas and Chemicals | 4000 | $2.0B | United States | Fidelity Investments | Fidelity Netbenefits | Benefits Administration | 2018 | n/a |
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Oil, Gas and Chemicals | 4000 | $2.0B | United States | Fidelity Investments | Fidelity Netbenefits | Benefits Administration | 2018 | n/a |
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Banking and Financial Services | 3732 | $1.9B | United States | Fidelity Investments | Fidelity Netbenefits | Benefits Administration | 2015 | n/a |
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Buyer Intent: Companies Evaluating Fidelity Netbenefits
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Fidelity Netbenefits. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Fidelity Netbenefits for Benefits Administration include:
- Nordea, a Finland based Banking and Financial Services organization with 30157 Employees
- State of Massachusetts, a United States based Government company with 87426 Employees
- Grafton, Town Of, a United States based Government organization with 862 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Nordea | Banking and Financial Services | 30157 | $14.1B | Finland | 2026-03-27 |
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State of Massachusetts | Government | 87426 | $91.0B | United States | 2026-03-25 |
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Equitable | Banking and Financial Services | 8000 | $12.4B | United States | 2026-03-18 |
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Banking and Financial Services | 78000 | $18.2B | United States | 2026-03-17 |
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Government | 862 | $270M | United States | 2026-03-17 |
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Aerospace and Defense | 20000 | $5.0B | United States | 2026-03-14 |
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Leisure and Hospitality | 1200 | $150M | United States | 2026-02-21 |
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Education | 1926 | $652M | United States | 2026-02-18 |
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Government | 7500 | $927M | United States | 2026-02-18 |
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Manufacturing | 5100 | $1.1B | Ireland | 2026-01-29 |
FAQ - APPS RUN THE WORLD Fidelity Netbenefits Coverage
Fidelity Netbenefits is a Benefits Administration solution from Fidelity Investments.
Companies worldwide use Fidelity Netbenefits, from small firms to large enterprises across 21+ industries.
Organizations such as General Dynamics, Texas Instruments, Omnicom Group, HSBC and Charles River are recorded users of
Fidelity Netbenefits for Benefits Administration.
Companies using Fidelity Netbenefits are most concentrated in Aerospace and Defense, Manufacturing and Communications, with adoption spanning over 21 industries.
Companies using Fidelity Netbenefits are most concentrated in United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Fidelity Netbenefits across Americas, EMEA, and APAC.
Companies using Fidelity Netbenefits range from small businesses with 0-100 employees - 10%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 40%.
Customers of Fidelity Netbenefits include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Fidelity Netbenefits customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Benefits Administration.