List of Finys Policy Administration Customers
Troy, 48084, MI,
United States
Since 2010, our global team of researchers has been studying Finys Policy Administration customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Finys Policy Administration for Insurance Policy Administration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Finys Policy Administration for Insurance Policy Administration include: Virginia Farm Bureau Insurance, a United States based Insurance organisation with 1000 employees and revenues of $500.0 million, Wayne Insurance Group, a United States based Insurance organisation with 60 employees and revenues of $100.0 million, Farmers of Salem, a United States based Insurance organisation with 60 employees and revenues of $40.0 million, American Surety Company, a United States based Insurance organisation with 30 employees and revenues of $18.0 million, Mennonite Mutual Insurance, a United States based Insurance organisation with 40 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Finys Policy Administration, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Finys Policy Administration customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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American Surety Company | Insurance | 30 | $18M | United States | Innovative Computer Systems | Finys Policy Administration | Insurance Policy Administration | 2020 | n/a |
In 2020 American Surety Company began working with Finys Policy Administration to support a new Miscellaneous Surety division focused on small commercial surety bonds. Finys Policy Administration, categorized as Insurance Policy Administration, was engaged to deliver bond management, billing, document management, diary functions, agency management screens, payment processing for agencies and applicants, financial reporting, claims processing, and accounting.
The implementation progressed through a structured configuration and test cadence, Finys delivered a functionally accurate and configurable testing environment and the customer moved into user acceptance testing in the first half of 2021. Finys demonstrated data migration into the application early in the sales process, and the project team compiled a gap list to prioritize features so that essential billing and accounting flows could be placed into production first, with remaining items scheduled for subsequent releases.
Architecturally the deployment included a bespoke interface between Finys Policy Administration and a separately contracted bond issuance system, because American Surety elected not to use the Finys front end for issuance. Finys performed integration work to migrate existing data into the policy administration database, and maintained infrastructure teams responsible for security, databases, claims system components, and reinsurance related processing as part of their service footprint. A late stage operational incident prior to pilot was resolved with an all hands response and did not prevent the planned pilot and subsequent production go live in June 2022.
Governance and rollout emphasized collaborative development governance, the Finys development team participated on regular project calls, and American Surety used staged rollout with an agency pilot on May 15, 2022 followed by full go live in June 2022. The project relied on prioritized gap management to sequence delivery, and production updates were coordinated through a UAT pipeline with short, scheduled downtime windows. American Surety Company deployed Finys Policy Administration, an Insurance Policy Administration application, to manage surety bond issuance workflows, billing, claims, and accounting, and the customer reported ongoing operational continuity, measurable value, and confidence in the vendor relationship.
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Farmers of Salem | Insurance | 60 | $40M | United States | Innovative Computer Systems | Finys Policy Administration | Insurance Policy Administration | 2020 | n/a |
In 2020, Farmers of Salem implemented Finys Policy Administration as their core Insurance Policy Administration platform to introduce web-based rating, agent and policyholder self-service, and accelerated product configuration. Farmers of Salem elected Finys Policy Administration to address previous system limitations and to enable portals, billing clarity, and faster filings for agents and policyholders. The deployment scope included the insurer's policy, claims, billing, reporting, finance, and technology teams.
The implementation covered personal-lines modules for Homeowners, Personal Umbrella, and Combination Dwelling, with Business Owners Policy in commercial lines rolled out and Commercial Package planned next. The insurer used the Finys Design Studio to build rating algorithms, rate data tables, test cases, a smart model, endorsement forms, and Lookup Lists, and configured claims-level expense reporting to track payments by coverage while issuing a single check when appropriate. Finys Policy Administration supported both interactive portal workflows and batch processes, and the policy side included online and batch integrations to upstream and downstream processing.
Architecturally, agent and policyholder portals were provisioned to allow insureds to register policies, retrieve documents, pay bills, and report claims, while agents accessed workflows to issue policies, log claims, and obtain forms. The agent portal provided access to both the insurers prior claims platform and Finys to facilitate operational continuity during cutover. On the claims side the organization executed a point-in-time conversion, shutting off the prior claim platform and going live for all lines of business on Finys, and the implementation covered operations in New Jersey, Pennsylvania, Maryland, and Delaware.
Governance and rollout relied on regular cadence meetings with Finys, including biweekly full project calls and weekly breakout sessions for policy, billing, claims, and reports, with Finys team members engaged in detailed ticket reviews and release walkthroughs. Implementation responsibilities included insurer configuration work, collaborative refinement of additional requirements midproject such as adding a new state during headquarters relocation, and iterative testing driven by the insurers product and regulatory, claims, technology, and finance leadership. Reported operational outcomes from the deployment included increased self-service for policyholders and agents, fewer calls into claims due to portal visibility into claim status, clearer billing comprehension for agents, and more granular claims tracking useful for rating and actuarial analysis.
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Hospitality Insurance Group | Insurance | 36 | $10M | United States | Innovative Computer Systems | Finys Policy Administration | Insurance Policy Administration | 2020 | n/a |
In 2020, Hospitality Insurance Group implemented Finys Policy Administration, an Insurance Policy Administration solution that consolidated the company’s core underwriting, policy, claims, and billing functions onto a single platform. The program ran to full implementation in roughly 18 months from contract signature and brought Commercial Property, General Liability, and Liquor Liability live across seven states in a single simultaneous launch. This scope included moving core operational processing onto Finys Policy Administration and executing a coordinated cutover so agents and business partners received a single consistent process set at go live.
Configuration work used the Finys Design Studio to build product and processing logic, and the deployment included the policy administration, claims, and billing modules as documented by Hospitality leadership. The implementation leveraged the Finys rules engine to remove off system spreadsheet work for underwriters, and form design consolidated multiple lines of business onto a single multi line form. Hospitality asked Finys to enable the quoting capability ahead of the rest of the system, which allowed underwriting to quote in production almost a year before full system activation as a staged adoption tactic.
Hospitality engaged Marias Technology as the implementation support partner to define requirements, author test plans, and translate business needs into actionable system specifications, a critical capability given Hospitality’s one person technical staff. Marias Technology’s role focused on requirements definition and testing coordination with Finys, and that collaboration supported the simultaneous roll out across seven states and multiple lines. Agents and business partners benefited from the single go live because they avoided a patchwork of interim processes and received consistent documentation and issuance workflows.
Change governance emphasized expectation setting and user coaching, with executive and management attention on preparing staff for altered workflows and temporary discomfort during adoption. Leadership reported active coaching of teams to anticipate issues, and the program used early access to quoting as a change management lever to accelerate user familiarity. Hospitality documented plans to extend the platform with portals and mobile access to support forthcoming business owner policy distribution and self service agent workflows.
Outcomes reported by Hospitality were focused on operational stability and user confidence, with leadership characterizing the launch as remarkably smooth and noting few critical issues at go live. Underwriters found the Finys Policy Administration rules driven processing intuitive, they stopped relying on spreadsheets for calculations, and staff were able to process with increased confidence shortly after adoption. No financial outcomes or quantified metrics were provided in the source material.
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Insurance | 40 | $10M | United States | Innovative Computer Systems | Finys Policy Administration | Insurance Policy Administration | 2018 | n/a |
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Insurance | 20 | $2M | United States | Innovative Computer Systems | Finys Policy Administration | Insurance Policy Administration | 2018 | n/a |
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Insurance | 1000 | $500M | United States | Innovative Computer Systems | Finys Policy Administration | Insurance Policy Administration | 2011 | n/a |
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Insurance | 60 | $100M | United States | Innovative Computer Systems | Finys Policy Administration | Insurance Policy Administration | 2013 | n/a |
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Insurance | 10 | $1M | United States | Innovative Computer Systems | Finys Policy Administration | Insurance Policy Administration | 2018 | n/a |
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