List of Finys Policy Administration Customers
Finys
1050 Wilshire Drive, Suite 301,
Troy, 48084, MI,
United States
Troy, 48084, MI,
United States
1 248-833-1805
Professional Services
120
$15M
Since 2010, our global team of researchers has been studying Finys Policy Administration customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Finys Policy Administration for Insurance Policy Administration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Finys Policy Administration for Insurance Policy Administration include: Virginia Farm Bureau Insurance, a United States based Insurance organisation with 1000 employees and revenues of $500.0 million, Wayne Insurance Group, a United States based Insurance organisation with 60 employees and revenues of $100.0 million, Farmers of Salem, a United States based Insurance organisation with 60 employees and revenues of $40.0 million, American Surety Company, a United States based Insurance organisation with 30 employees and revenues of $18.0 million, Mennonite Mutual Insurance, a United States based Insurance organisation with 40 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Finys Policy Administration, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Finys Policy Administration customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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American Surety Company | Insurance | 30 | $18M | United States | Innovative Computer Systems | Finys Policy Administration | Insurance Policy Administration | 2020 | n/a |
In 2020 American Surety Company began working with Finys Policy Administration to support a new Miscellaneous Surety division focused on small commercial surety bonds. Finys Policy Administration, categorized as Insurance Policy Administration, was engaged to deliver bond management, billing, document management, diary functions, agency management screens, payment processing for agencies and applicants, financial reporting, claims processing, and accounting.
The implementation progressed through a structured configuration and test cadence, Finys delivered a functionally accurate and configurable testing environment and the customer moved into user acceptance testing in the first half of 2021. Finys demonstrated data migration into the application early in the sales process, and the project team compiled a gap list to prioritize features so that essential billing and accounting flows could be placed into production first, with remaining items scheduled for subsequent releases.
Architecturally the deployment included a bespoke interface between Finys Policy Administration and a separately contracted bond issuance system, because American Surety elected not to use the Finys front end for issuance. Finys performed integration work to migrate existing data into the policy administration database, and maintained infrastructure teams responsible for security, databases, claims system components, and reinsurance related processing as part of their service footprint. A late stage operational incident prior to pilot was resolved with an all hands response and did not prevent the planned pilot and subsequent production go live in June 2022.
Governance and rollout emphasized collaborative development governance, the Finys development team participated on regular project calls, and American Surety used staged rollout with an agency pilot on May 15, 2022 followed by full go live in June 2022. The project relied on prioritized gap management to sequence delivery, and production updates were coordinated through a UAT pipeline with short, scheduled downtime windows. American Surety Company deployed Finys Policy Administration, an Insurance Policy Administration application, to manage surety bond issuance workflows, billing, claims, and accounting, and the customer reported ongoing operational continuity, measurable value, and confidence in the vendor relationship.
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Farmers of Salem | Insurance | 60 | $40M | United States | Innovative Computer Systems | Finys Policy Administration | Insurance Policy Administration | 2020 | n/a |
In 2020, Farmers of Salem implemented Finys Policy Administration as their core Insurance Policy Administration platform to introduce web-based rating, agent and policyholder self-service, and accelerated product configuration. Farmers of Salem elected Finys Policy Administration to address previous system limitations and to enable portals, billing clarity, and faster filings for agents and policyholders. The deployment scope included the insurer's policy, claims, billing, reporting, finance, and technology teams.
The implementation covered personal-lines modules for Homeowners, Personal Umbrella, and Combination Dwelling, with Business Owners Policy in commercial lines rolled out and Commercial Package planned next. The insurer used the Finys Design Studio to build rating algorithms, rate data tables, test cases, a smart model, endorsement forms, and Lookup Lists, and configured claims-level expense reporting to track payments by coverage while issuing a single check when appropriate. Finys Policy Administration supported both interactive portal workflows and batch processes, and the policy side included online and batch integrations to upstream and downstream processing.
Architecturally, agent and policyholder portals were provisioned to allow insureds to register policies, retrieve documents, pay bills, and report claims, while agents accessed workflows to issue policies, log claims, and obtain forms. The agent portal provided access to both the insurers prior claims platform and Finys to facilitate operational continuity during cutover. On the claims side the organization executed a point-in-time conversion, shutting off the prior claim platform and going live for all lines of business on Finys, and the implementation covered operations in New Jersey, Pennsylvania, Maryland, and Delaware.
Governance and rollout relied on regular cadence meetings with Finys, including biweekly full project calls and weekly breakout sessions for policy, billing, claims, and reports, with Finys team members engaged in detailed ticket reviews and release walkthroughs. Implementation responsibilities included insurer configuration work, collaborative refinement of additional requirements midproject such as adding a new state during headquarters relocation, and iterative testing driven by the insurers product and regulatory, claims, technology, and finance leadership. Reported operational outcomes from the deployment included increased self-service for policyholders and agents, fewer calls into claims due to portal visibility into claim status, clearer billing comprehension for agents, and more granular claims tracking useful for rating and actuarial analysis.
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Hospitality Insurance Group | Insurance | 36 | $10M | United States | Innovative Computer Systems | Finys Policy Administration | Insurance Policy Administration | 2020 | n/a |
In 2020, Hospitality Insurance Group implemented Finys Policy Administration, an Insurance Policy Administration solution that consolidated the company’s core underwriting, policy, claims, and billing functions onto a single platform. The program ran to full implementation in roughly 18 months from contract signature and brought Commercial Property, General Liability, and Liquor Liability live across seven states in a single simultaneous launch. This scope included moving core operational processing onto Finys Policy Administration and executing a coordinated cutover so agents and business partners received a single consistent process set at go live.
Configuration work used the Finys Design Studio to build product and processing logic, and the deployment included the policy administration, claims, and billing modules as documented by Hospitality leadership. The implementation leveraged the Finys rules engine to remove off system spreadsheet work for underwriters, and form design consolidated multiple lines of business onto a single multi line form. Hospitality asked Finys to enable the quoting capability ahead of the rest of the system, which allowed underwriting to quote in production almost a year before full system activation as a staged adoption tactic.
Hospitality engaged Marias Technology as the implementation support partner to define requirements, author test plans, and translate business needs into actionable system specifications, a critical capability given Hospitality’s one person technical staff. Marias Technology’s role focused on requirements definition and testing coordination with Finys, and that collaboration supported the simultaneous roll out across seven states and multiple lines. Agents and business partners benefited from the single go live because they avoided a patchwork of interim processes and received consistent documentation and issuance workflows.
Change governance emphasized expectation setting and user coaching, with executive and management attention on preparing staff for altered workflows and temporary discomfort during adoption. Leadership reported active coaching of teams to anticipate issues, and the program used early access to quoting as a change management lever to accelerate user familiarity. Hospitality documented plans to extend the platform with portals and mobile access to support forthcoming business owner policy distribution and self service agent workflows.
Outcomes reported by Hospitality were focused on operational stability and user confidence, with leadership characterizing the launch as remarkably smooth and noting few critical issues at go live. Underwriters found the Finys Policy Administration rules driven processing intuitive, they stopped relying on spreadsheets for calculations, and staff were able to process with increased confidence shortly after adoption. No financial outcomes or quantified metrics were provided in the source material.
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Mennonite Mutual Insurance | Insurance | 40 | $10M | United States | Innovative Computer Systems | Finys Policy Administration | Insurance Policy Administration | 2018 | n/a |
In 2018, Mennonite Mutual Insurance implemented Finys Policy Administration in a move to centralize policy and claims processing under a single web-based platform, classified as Insurance Policy Administration. The deployment targeted consolidation across all lines of business and to provide both internal and external user access, enabling scale with the carrier’s growth while reducing on-premises server procurement and maintenance.
The implementation emphasized configuration through Finys Design Studio, leveraging the Suite’s out-of-the-box insurance elements and configurability to support product development, renewal migration, and replacement of manual underwriting workflows. Finys Policy Administration was configured to improve underwriting efficiency, to surface current and historical policy data for decision-making, and to provide claims handling capabilities that include FNOL intake, claim assignment, reserve setting, settlement authority parameters, and payment issuance, with the full policy view available directly in the claim screen.
Integrations were scoped to facilitate underwriting workflows and to simplify agent claim reporting, enabling agents to submit FNOLs directly into the Suite rather than relying on external loss notices. The web-based architecture allowed remote access for agents and staff, reduced local infrastructure requirements, and unified policy and claims data for reporting and accounting processes including month-end statements, commissions, and account billing.
Implementation governance included joint documentation efforts for underwriters, Finys guidance on configuration choices and Design Studio setup, and a consistent Finys project team that remained engaged through production issue resolution. The project enabled process re-engineering, with Mennonite Mutual adapting some workflows to the Suite and Finys performing targeted customizations to align the application to the carrier’s institutional practices, improving documentation of previously tacit knowledge.
Outcomes reported by the carrier are explicit, including increased agent satisfaction from improved access and visibility, faster accounting close cycles with month-end reports and commissions available on the first day of the month, and billing efficiencies that reduced outstanding accounts receivable. Since 2018 Mennonite Mutual reported growth in direct written premium from $21,502,000 to just over $42,000,000 and described staffing changes that included adding an underwriting assistant, two underwriters, one IT person, and five claims representatives while absorbing the loss of two underwriting positions through gains in operational efficiency.
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Rogers & Gray Insurance Agency | Insurance | 20 | $2M | United States | Innovative Computer Systems | Finys Policy Administration | Insurance Policy Administration | 2018 | n/a |
In 2018, Rogers & Gray Insurance Agency implemented Finys Policy Administration in an Insurance Policy Administration deployment to support the launch of its MGA product Monomoy Homeowners. The selection prioritized a single integrated platform that provided rating, policy issuance, and billing capabilities within the Finys Suite, allowing the small agency to avoid stitching together multiple point solutions.
Implementation proceeded in defined phases, with Phase 1 focused on core policy write and issue functionality, Phase 2 adding external integrations, and Phase 3 scoped for additional connections. Finys Policy Administration was configured to enable policy creation, automated rating and issuance, and billing workflows, and user acceptance testing ran in parallel with ongoing Finys development to meet the aggressive April go live target. The project delivered a first issued policy on April 14, with phased rollouts used to prioritize minimal viable production functionality before expanding integrations.
Explicit integrations implemented in Phase 2 included address verification, mortgage verification, LexisNexis services, and an online pay portal integrated with the agency bank to provide policyholder access to account histories. The Finys Suite remained the system of record for rating, issuance and billing, and it was architected with an open integration to a third party claims administrator, with plans to ingest claims data back into Finys for reporting. Producer management and distribution management were identified on the roadmap to support future expansion beyond Rogers & Gray as the sole selling agency.
Governance and delivery relied on frequent, structured communication with status updates held Tuesdays and Thursdays and continuous touchpoints between teams, a cadence that supported rapid iteration but required concurrent UAT and development. Project risks and operational notes recorded during the engagement included ongoing definition of reporting needs, stress from tight timelines and filing dependencies with the Division of Insurance, and a midproject change when the lead Finys project manager left, a gap the Finys team covered. Carriers expressed interest after the rapid launch, and the engagement highlighted trade offs between working with a smaller, nimble vendor and occasional resourcing constraints.
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Insurance | 1000 | $500M | United States | Innovative Computer Systems | Finys Policy Administration | Insurance Policy Administration | 2011 | n/a |
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Insurance | 60 | $100M | United States | Innovative Computer Systems | Finys Policy Administration | Insurance Policy Administration | 2013 | n/a |
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Insurance | 10 | $1M | United States | Innovative Computer Systems | Finys Policy Administration | Insurance Policy Administration | 2018 | n/a |
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Buyer Intent: Companies Evaluating Finys Policy Administration
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FAQ - APPS RUN THE WORLD Finys Policy Administration Coverage
Finys Policy Administration is a Insurance Policy Administration solution from Innovative Computer Systems.
Companies worldwide use Finys Policy Administration, from small firms to large enterprises across 21+ industries.
Organizations such as Virginia Farm Bureau Insurance, Wayne Insurance Group, Farmers of Salem, American Surety Company and Mennonite Mutual Insurance are recorded users of
Finys Policy Administration for Insurance Policy Administration.
Companies using Finys Policy Administration are most concentrated in Insurance, with adoption spanning over 21 industries.
Companies using Finys Policy Administration are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Finys Policy Administration across Americas, EMEA, and APAC.
Companies using Finys Policy Administration range from small businesses with 0-100 employees - 87.5%, to mid-sized firms with 101-1,000 employees - 12.5%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of Finys Policy Administration include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Finys Policy Administration customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Insurance Policy Administration.