List of Glassbox SessionCam Customers
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Since 2010, our global team of researchers has been studying Glassbox SessionCam customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Glassbox SessionCam for Customer Analytics from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Glassbox SessionCam for Customer Analytics include: UnitedHealth Group, a United States based Insurance organisation with 400000 employees and revenues of $400.28 billion, United Healthcare, a United States based Insurance organisation with 400000 employees and revenues of $400.28 billion, McKesson, a United States based Distribution organisation with 45000 employees and revenues of $359.10 billion, Electricity of France, a France based Utilities organisation with 171862 employees and revenues of $151.00 billion, Nestle, a Switzerland based Consumer Packaged Goods organisation with 275000 employees and revenues of $102.77 billion and many others.
Contact us if you need a completed and verified list of companies using Glassbox SessionCam, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the eCommerce software purchases.
The Glassbox SessionCam customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of eCommerce software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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118 118 Money | Banking and Financial Services | 95 | $152M | United Kingdom | Glassbox | Glassbox SessionCam | Customer Analytics | 2015 | n/a |
In 2015, 118 118 Money implemented Glassbox SessionCam on its public website. Glassbox SessionCam, deployed as a Customer Analytics solution, was instrumented to record full session replay and behavioral telemetry across web sessions to support digital investigation and user journey analysis.
The deployment focused on site-level client-side instrumentation to capture clicks, scrolls, form interactions, and page context for reconstructed journeys, with data surfaced to customer experience and digital analytics teams. Governance was structured around capture policies and role-based access controls to manage recorded sessions in a regulated banking and financial services context, and instrumentation concentrated on customer touchpoints relevant to product, marketing, and support workflows.
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1st Central Insurance | Insurance | 1200 | $590M | United Kingdom | Glassbox | Glassbox SessionCam | Customer Analytics | 2016 | n/a |
In 2016, 1st Central Insurance implemented Glassbox SessionCam as part of its Customer Analytics capability. The deployment positioned Glassbox SessionCam to capture session replay and behavioral data to support web analytics consolidation across the company.
The implementation emphasized session replay and behavioral analytics, with configuration for conversion funnel visualization, heatmap analysis and event-level tagging to support conversion rate optimisation workflows. Glassbox SessionCam was used by the digital analytics function to surface customer struggle points and to instrument conversion paths for A/B experiment validation.
The solution was integrated into the existing Adobe Experience Cloud footprint, with explicit connections to Adobe Analytics and deployment via Adobe Launch tag management. Client-side session capture was routed through the tag management layer to feed behavioral signals into Adobe Analytics and downstream dashboards used by Digital, Commercial and Marketing teams.
Governance focused on centralising website analytics, establishing standardized metrics, dashboards and reporting for the Digital team and wider Commercial and Marketing departments. Operational processes included close collaboration with the Conversion Rate Optimisation manager to monitor live A/B experiments, and advanced analysis workflows that combined Glassbox SessionCam insights with SAS code for predictive analysis of CRO tests.
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4 All Seasons | Retail | 10 | $1M | United States | Glassbox | Glassbox SessionCam | Customer Analytics | 2019 | n/a |
In 2019, 4 All Seasons implemented Glassbox SessionCam on their public website. The deployment is categorized as Customer Analytics and uses Glassbox SessionCam to instrument web sessions for behavioral visibility across the retailer's online storefront.
The implementation emphasized core Customer Analytics capabilities commonly available in Glassbox SessionCam, including session replay, visual heatmaps, form and click analytics, and funnel visualization to track customer navigation through product and checkout pages. Configuration work focused on page‑level instrumentation and event capture to support iterative content and checkout debugging, with the full application name Glassbox SessionCam appearing in tagging and analytics governance artifacts.
Operational responsibility for the Glassbox SessionCam implementation rested with the website owner and marketing personnel, reflecting the company's small retail staffing model. Governance and workflow adjustments centered on integrating session-level insights into merchandising and site optimization cycles, enabling web operations and marketing to prioritize fixes and content changes based on observed customer behavior.
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Retail | 10 | $1M | United States | Glassbox | Glassbox SessionCam | Customer Analytics | 2019 | n/a |
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Retail | 10 | $1M | United States | Glassbox | Glassbox SessionCam | Customer Analytics | 2019 | n/a |
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Retail | 10 | $1M | United States | Glassbox | Glassbox SessionCam | Customer Analytics | 2019 | n/a |
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Retail | 10 | $1M | United States | Glassbox | Glassbox SessionCam | Customer Analytics | 2019 | n/a |
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Retail | 11 | $2M | United States | Glassbox | Glassbox SessionCam | Customer Analytics | 2023 | n/a |
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Retail | 10 | $1M | United States | Glassbox | Glassbox SessionCam | Customer Analytics | 2019 | n/a |
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Retail | 10 | $1M | United States | Glassbox | Glassbox SessionCam | Customer Analytics | 2020 | n/a |
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Buyer Intent: Companies Evaluating Glassbox SessionCam
- Glassbox Digital Uk, a United Kingdom based Professional Services organization with 2 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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