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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of Glassbox SessionCam Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
118 118 Money Banking and Financial Services 95 $152M United Kingdom Glassbox Glassbox SessionCam Customer Analytics 2015 n/a
In 2015, 118 118 Money implemented Glassbox SessionCam on its public website. Glassbox SessionCam, deployed as a Customer Analytics solution, was instrumented to record full session replay and behavioral telemetry across web sessions to support digital investigation and user journey analysis. The deployment focused on site-level client-side instrumentation to capture clicks, scrolls, form interactions, and page context for reconstructed journeys, with data surfaced to customer experience and digital analytics teams. Governance was structured around capture policies and role-based access controls to manage recorded sessions in a regulated banking and financial services context, and instrumentation concentrated on customer touchpoints relevant to product, marketing, and support workflows.
1st Central Insurance Insurance 1200 $590M United Kingdom Glassbox Glassbox SessionCam Customer Analytics 2016 n/a
In 2016, 1st Central Insurance implemented Glassbox SessionCam as part of its Customer Analytics capability. The deployment positioned Glassbox SessionCam to capture session replay and behavioral data to support web analytics consolidation across the company. The implementation emphasized session replay and behavioral analytics, with configuration for conversion funnel visualization, heatmap analysis and event-level tagging to support conversion rate optimisation workflows. Glassbox SessionCam was used by the digital analytics function to surface customer struggle points and to instrument conversion paths for A/B experiment validation. The solution was integrated into the existing Adobe Experience Cloud footprint, with explicit connections to Adobe Analytics and deployment via Adobe Launch tag management. Client-side session capture was routed through the tag management layer to feed behavioral signals into Adobe Analytics and downstream dashboards used by Digital, Commercial and Marketing teams. Governance focused on centralising website analytics, establishing standardized metrics, dashboards and reporting for the Digital team and wider Commercial and Marketing departments. Operational processes included close collaboration with the Conversion Rate Optimisation manager to monitor live A/B experiments, and advanced analysis workflows that combined Glassbox SessionCam insights with SAS code for predictive analysis of CRO tests.
4 All Seasons Retail 10 $1M United States Glassbox Glassbox SessionCam Customer Analytics 2019 n/a
In 2019, 4 All Seasons implemented Glassbox SessionCam on their public website. The deployment is categorized as Customer Analytics and uses Glassbox SessionCam to instrument web sessions for behavioral visibility across the retailer's online storefront. The implementation emphasized core Customer Analytics capabilities commonly available in Glassbox SessionCam, including session replay, visual heatmaps, form and click analytics, and funnel visualization to track customer navigation through product and checkout pages. Configuration work focused on page‑level instrumentation and event capture to support iterative content and checkout debugging, with the full application name Glassbox SessionCam appearing in tagging and analytics governance artifacts. Operational responsibility for the Glassbox SessionCam implementation rested with the website owner and marketing personnel, reflecting the company's small retail staffing model. Governance and workflow adjustments centered on integrating session-level insights into merchandising and site optimization cycles, enabling web operations and marketing to prioritize fixes and content changes based on observed customer behavior.
A Absolutely Flowers Retail 10 $1M United States Glassbox Glassbox SessionCam Customer Analytics 2019 n/a
In 2019, A Absolutely Flowers deployed Glassbox SessionCam on its public website to capture customer behavior for Customer Analytics. The implementation embedded the Glassbox SessionCam client-side script into storefront pages at https://www.twinfallsflorist.com, capturing session replays, pageviews, clickstreams, and form interactions. Collected telemetry was ingested into Glassbox SessionCam processing and visualization services to produce session replay timelines and aggregated behavioral dashboards. The deployment targeted the customer-facing web storefront and checkout flows. Functional modules implemented align with Customer Analytics best practices, including session replay, heatmaps, conversion funnel analysis, form analytics, and client-side error capture. Operational coverage was limited to web-facing retail touchpoints managed by the company web administrator, supporting business functions in e-commerce operations, digital marketing, and customer support. Governance emphasized site-level data capture controls and consent management, with retention and anonymization settings applied within Glassbox SessionCam.
A Always Florist & Greenhouse Retail 10 $1M United States Glassbox Glassbox SessionCam Customer Analytics 2019 n/a
In 2019, A Always Florist & Greenhouse implemented Glassbox SessionCam on its public website, deploying a customer behavior tracking layer to improve visibility into on-site interactions. The deployment is scoped to the United States retail site and is categorized under Customer Analytics, focused on session-level observation for the companys web storefront. The Glassbox SessionCam deployment used front-end instrumentation through a lightweight JavaScript snippet, enabling standard Customer Analytics capabilities such as session replay, heatmaps, conversion funnel analysis, form analytics and client-side error capture. Configuration included event tagging and sampling to prioritize session recordings relevant to checkout and form interactions, aligning capture rules with typical e-commerce behavioral workflows. Operational coverage was limited to the public website and customer-facing e-commerce touchpoints, supporting business functions in digital merchandising, customer support and marketing. Governance was scaled to the organizations size, with iterative tuning of capture rules and privacy controls and operational ownership placed with site administrators and marketing staff.
Retail 10 $1M United States Glassbox Glassbox SessionCam Customer Analytics 2019 n/a
Retail 10 $1M United States Glassbox Glassbox SessionCam Customer Analytics 2019 n/a
Retail 11 $2M United States Glassbox Glassbox SessionCam Customer Analytics 2023 n/a
Retail 10 $1M United States Glassbox Glassbox SessionCam Customer Analytics 2019 n/a
Retail 10 $1M United States Glassbox Glassbox SessionCam Customer Analytics 2020 n/a
Showing 1 to 10 of 1613 entries

Buyer Intent: Companies Evaluating Glassbox SessionCam

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Glassbox SessionCam. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Glassbox SessionCam for Customer Analytics include:

  1. Glassbox Digital Uk, a United Kingdom based Professional Services organization with 2 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

Logo Company Industry Employees Revenue Country Evaluated
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FAQ - APPS RUN THE WORLD Glassbox SessionCam Coverage

Glassbox SessionCam is a Customer Analytics solution from Glassbox.

Companies worldwide use Glassbox SessionCam, from small firms to large enterprises across 21+ industries.

Organizations such as UnitedHealth Group, United Healthcare, McKesson, Electricity of France and Nestle are recorded users of Glassbox SessionCam for Customer Analytics.

Companies using Glassbox SessionCam are most concentrated in Insurance, Professional Services and Utilities, with adoption spanning over 21 industries.

Companies using Glassbox SessionCam are most concentrated in United States, France and Switzerland, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Glassbox SessionCam across Americas, EMEA, and APAC.

Companies using Glassbox SessionCam range from small businesses with 0-100 employees - 67.2%, to mid-sized firms with 101-1,000 employees - 15.87%, large organizations with 1,001-10,000 employees - 12.96%, and global enterprises with 10,000+ employees - 3.97%.

Customers of Glassbox SessionCam include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Glassbox SessionCam customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Analytics.