List of HCL DRYiCE iControl Customers
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Since 2010, our global team of researchers has been studying HCL DRYiCE iControl customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased HCL DRYiCE iControl for Process Mining from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using HCL DRYiCE iControl for Process Mining include: UnitedHealth Group, a United States based Insurance organisation with 400000 employees and revenues of $400.28 billion, ExxonMobil, a United States based Oil, Gas and Chemicals organisation with 61000 employees and revenues of $339.25 billion, Highmark Blue Shield, a United States based Insurance organisation with 44000 employees and revenues of $29.40 billion, Stryker, a United States based Healthcare organisation with 53000 employees and revenues of $22.60 billion, Intuit, a United States based Professional Services organisation with 18200 employees and revenues of $18.83 billion and many others.
Contact us if you need a completed and verified list of companies using HCL DRYiCE iControl, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The HCL DRYiCE iControl customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alcatel Lucent | Professional Services | 4000 | $1.5B | France | HCL Technologies | HCL DRYiCE iControl | Process Mining | 2019 | n/a |
In 2019, Alcatel Lucent implemented HCL DRYiCE iControl. The deployment targeted process visibility and monitoring across service delivery and operational workflows within its Professional Services organization in France, using HCL DRYiCE iControl as the Process Mining solution from HCL Technologies to instrument event log analysis and process modeling at enterprise scale.
The implementation emphasized core Process Mining capabilities including process discovery, conformance checking, performance analytics, variant analysis and visual process reconstruction. HCL DRYiCE iControl was configured to generate end to end process maps, KPI dashboards and automated investigative workflows to support root cause analysis and continuous process monitoring.
Operational coverage focused on service delivery, operations and IT functions, with the platform ingesting event logs and transactional traces from ticketing, service management and operational systems to produce canonical process models and execution metrics. Outputs were provisioned to operational managers and process owners for diagnosis and prioritization of improvement opportunities across France based sites.
Governance was organized around designated process owners and IT stakeholders to sustain ongoing monitoring and to integrate findings into process governance and continuous improvement forums. The deployment aligned the HCL DRYiCE iControl Process Mining capability with Alcatel Lucent business process management and service delivery oversight rather than with a single named upstream system.
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Atrium Health | Healthcare | 70000 | $13.0B | United States | HCL Technologies | HCL DRYiCE iControl | Process Mining | 2018 | n/a |
In 2018, Atrium Health deployed HCL DRYiCE iControl as a Process Mining capability to capture and visualize end to end operational processes. HCL Technologies delivered the HCL DRYiCE iControl implementation, positioning the platform as a centralized process analytics environment that ingests event data to build process maps and execution timelines for healthcare workflows.
The implementation emphasized standard Process Mining functionality, including process discovery, conformance checking, variant analysis, performance dashboards, and root cause analysis to support continuous process inspection. The platform was configured to consume event logs and transactional streams from clinical and administrative systems, surface role based dashboards for operations and compliance teams, and feed alerts to process owners for remediation. Governance was structured around a central process analytics team that managed data ingestion pipelines, model configuration, and phased functional rollouts across clinical operations, patient access, and administrative workflows, while preserving auditability and traceability of process models.
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Audacious Inquiry | Professional Services | 170 | $30M | United States | HCL Technologies | HCL DRYiCE iControl | Process Mining | 2018 | n/a |
In 2018 Audacious Inquiry implemented HCL DRYiCE iControl, a Process Mining application from HCL Technologies. The implementation established a centralized process analytics capability to capture and analyze event logs across operational workflows.
HCL DRYiCE iControl was configured to deliver core process mining capabilities, including process discovery to map end-to-end flows, conformance checking to surface deviations, and performance analysis to highlight bottlenecks, supplemented by interactive dashboards and variant analysis for investigative workflows. The deployment emphasized data ingestion pipelines and process visualization, using Process Mining functional terminology to support investigative and monitoring use cases.
Integrations were scoped to connect native event sources and transaction logs to feed the process mining engine, enabling process analytics to support operations, compliance, and process governance functions. Governance and workflow alignment included establishing monitoring routines and role based dashboards for process owners, with a rollout oriented to centralized analytics and ongoing process monitoring rather than site specific system changes.
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Professional Services | 1500 | $300M | United States | HCL Technologies | HCL DRYiCE iControl | Process Mining | 2018 | n/a |
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Healthcare | 14000 | $2.1B | United States | HCL Technologies | HCL DRYiCE iControl | Process Mining | 2018 | n/a |
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Professional Services | 1300 | $200M | United States | HCL Technologies | HCL DRYiCE iControl | Process Mining | 2018 | n/a |
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Oil, Gas and Chemicals | 61000 | $339.2B | United States | HCL Technologies | HCL DRYiCE iControl | Process Mining | 2019 | n/a |
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Insurance | 44000 | $29.4B | United States | HCL Technologies | HCL DRYiCE iControl | Process Mining | 2019 | n/a |
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Healthcare | 1200 | $150M | United States | HCL Technologies | HCL DRYiCE iControl | Process Mining | 2019 | n/a |
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Professional Services | 18200 | $18.8B | United States | HCL Technologies | HCL DRYiCE iControl | Process Mining | 2017 | n/a |
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Buyer Intent: Companies Evaluating HCL DRYiCE iControl
- Draup, a United States based Professional Services organization with 222 Employees
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