List of IBM Emptoris Contract Customers
Ibm
1 New Orchard Road,
Armonk, 10504, NY,
United States
Armonk, 10504, NY,
United States
1 914-499-1900
Professional Services
288300
$60.5B
Since 2010, our global team of researchers has been studying IBM Emptoris Contract customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM Emptoris Contract for Contract Lifecycle Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM Emptoris Contract for Contract Lifecycle Management include: UnitedHealth Group, a United States based Insurance organisation with 400000 employees and revenues of $400.28 billion, McKesson, a United States based Distribution organisation with 45000 employees and revenues of $359.10 billion, BP, a United Kingdom based Oil, Gas and Chemicals organisation with 100500 employees and revenues of $189.19 billion, Centene, a United States based Healthcare organisation with 60500 employees and revenues of $163.07 billion, Cargill, a United States based Consumer Packaged Goods organisation with 155000 employees and revenues of $154.00 billion and many others.
Contact us if you need a completed and verified list of companies using IBM Emptoris Contract, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Procurement software purchases.
The IBM Emptoris Contract customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Procurement software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AB InBev | Consumer Packaged Goods | 143885 | $59.8B | Belgium | IBM | IBM Emptoris Contract | Contract Lifecycle Management | 2015 | n/a |
In 2015 AB InBev deployed IBM Emptoris Contract as its Contract Lifecycle Management solution to centralize contract authoring and administration across sourcing and procurement functions. The implementation explicitly covered pricing responsibility for multiple business categories within the North American Zone and positioned IBM Emptoris Contract as the institutional repository for supplier agreements and pricing schedules.
Configuration work emphasized standard Contract Lifecycle Management capabilities, including centralized contract repository, template and clause management, approval workflows, and reporting. The team developed bespoke E-Auction reporting and forecasting tools to feed sourcing decision processes, and integrated pricing controls into contract templates to support category pricing governance.
Operational integrations included direct supplier-facing workflows with Emptoris auction functionality and assisted use of JDA auction tools, reflecting a dual-tool auction and sourcing stack in procurement events. The deployment supported procurement, sourcing, and category management teams across the North American Zone, and included vendor support workflows to onboard and assist external suppliers in Emptoris and JDA auction tooling.
Governance and adoption activities centered on process standardization and training, with internally and externally facing training decks created to accelerate user proficiency in IBM Emptoris Contract. Compliance with procurement policy was enforced through configured approval chains and contract controls, while rollout sequencing aligned with category ownership in the North American Zone and ongoing vendor assistance for auction operations.
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Ab Inbev UK | Consumer Packaged Goods | 1653 | $2.0B | United Kingdom | IBM | IBM Emptoris Contract | Contract Lifecycle Management | 2012 | n/a |
In 2012 Ab Inbev UK deployed IBM Emptoris Contract under a five-year engagement within the IBM Smarter Commerce program, implementing the IBM Emptoris Contract solution as cloud-based services. The implementation was positioned in the Contract Lifecycle Management category and delivered remote, device-agnostic access to sourcing and contract capabilities.
The deployment emphasized supplier sourcing and contract management functional modules, including contract authoring and repository, e-auction support to increase sourcing volume, and procurement workflow orchestration. Automation of sourcing events and approval routing consistent with Contract Lifecycle Management workflows was embedded to standardize contract lifecycle execution.
The solution was delivered as cloud-based services through IBM Smarter Commerce, enabling cross-functional operational coverage across procurement, marketing, selling and service processes and extending visibility across the supply chain. Remote training and enablement were part of the rollout, with AB InBev committing to train 250 global employees on new sourcing and contracting strategies.
Governance changes centered on standardizing supplier sourcing and contract lifecycle governance, formalizing procurement process controls, and introducing remote training and change management to support adoption. The initiative aligned procurement governance with on-demand access to contract data and sourcing events to support faster response to customer and industry trends.
Outcomes described in the engagement included improving and innovating procurement operations, developing a strategy to cut costs and supply risks while enhancing productivity at each stage of deployment, achieving breakthroughs in supply chain visibility, and obtaining higher e-auctions volume through the IBM Emptoris Contract deployment.
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Aetna Better Health | Insurance | 3500 | $650M | United States | IBM | IBM Emptoris Contract | Contract Lifecycle Management | 2014 | n/a |
In 2014, Aetna Better Health implemented IBM Emptoris Contract as its Contract Lifecycle Management solution for Procurement. The deployment targeted the Procurement department and integrated with a broader program to develop and maintain departmental technology platforms. IBM Emptoris Contract served as the central contract management system for request intake, contract authoring, approval routing, and contract tracking across procurement workflows.
Emptoris was configured to support core Contract Lifecycle Management capabilities including a centralized contract repository, configurable approval workflows, obligations and milestone tracking, and role based access controls. The implementation aligned Request, Project and Contract Management workflows so contract authoring, negotiation, and execution were connected to procurement requisition and purchasing processes. Configuration emphasized workflow automation, metadata taxonomy, and searchability to support compliance and operational handoffs.
The Emptoris deployment was integrated with the Procurement technology stack and document intake processes, including FTP and OCR based invoice imaging and system integration with Kofax, DocSavi, Oracle, and FileNet. Intake and call tracking systems built on QuickBase fed procurement requests into Emptoris, while Concur managed employee reimbursement and expense records and Ariba handled requisition and purchasing workflows. These integrations enabled document ingestion, metadata synchronization, and process handoffs across procurement, finance related expense functions, and customer care intake.
Governance work established departmental internal website objectives and a methodology for request intake, contract lifecycle workflows, and approval matrices. The project team led multiple large scale initiatives including system upgrades and company integration efforts, coordinating cross functional stakeholders in procurement, finance, and customer care. Operational ownership remained within Procurement technology platforms, with emphasis on orchestrating integrated workflows across the enterprise rather than isolated contract management tasks.
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Life Sciences | 25000 | $9.5B | Switzerland | IBM | IBM Emptoris Contract | Contract Lifecycle Management | 2011 | n/a |
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Manufacturing | 28000 | $25.8B | United States | IBM | IBM Emptoris Contract | Contract Lifecycle Management | 2011 | n/a |
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Banking and Financial Services | 75100 | $65.9B | United States | IBM | IBM Emptoris Contract | Contract Lifecycle Management | 2015 | n/a |
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Oil, Gas and Chemicals | 55000 | $36.0B | United Kingdom | IBM | IBM Emptoris Contract | Contract Lifecycle Management | 2017 | n/a |
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Banking and Financial Services | 43094 | $13.4B | Australia | IBM | IBM Emptoris Contract | Contract Lifecycle Management | 2015 | n/a |
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Consumer Packaged Goods | 2438 | $1.2B | Canada | IBM | IBM Emptoris Contract | Contract Lifecycle Management | 2011 | n/a |
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Retail | 85000 | $41.5B | United States | IBM | IBM Emptoris Contract | Contract Lifecycle Management | 2010 | n/a |
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Buyer Intent: Companies Evaluating IBM Emptoris Contract
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD IBM Emptoris Contract Coverage
IBM Emptoris Contract is a Contract Lifecycle Management solution from IBM.
Companies worldwide use IBM Emptoris Contract, from small firms to large enterprises across 21+ industries.
Organizations such as UnitedHealth Group, McKesson, BP, Centene and Cargill are recorded users of
IBM Emptoris Contract for Contract Lifecycle Management.
Companies using IBM Emptoris Contract are most concentrated in Insurance, Distribution and Oil, Gas and Chemicals, with adoption spanning over 21 industries.
Companies using IBM Emptoris Contract are most concentrated in United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of IBM Emptoris Contract across Americas, EMEA, and APAC.
Companies using IBM Emptoris Contract range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 1.75%, large organizations with 1,001-10,000 employees - 21.05%, and global enterprises with 10,000+ employees - 77.19%.
Customers of IBM Emptoris Contract include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified IBM Emptoris Contract customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Contract Lifecycle Management.